@OnlineChat7521 Why is your address 'onlinechat' instead of CarMax?
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John Brady
43 posts
Hi John, Kindly follow us and send a DM so we can prioritize your case and assist you promptly as soon as possible. Arian
John Brady@johnpbrady35
@CarMax bad news - just bought a 2023 Toyota Camry, and it only had one key. Gave me a 20% coupon to get a replacement from @CarKeysExpress, but turns out they can't program / pair a new key. $250 and I need to find a different locksmith to finish the process. //le sigh
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@CarKeysExpress protip: can't program all keys. Check their compatibility before buying a key / programmer from them (can't program for 2023 Toyota Camry)
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@CarMax bad news - just bought a 2023 Toyota Camry, and it only had one key. Gave me a 20% coupon to get a replacement from @CarKeysExpress, but turns out they can't program / pair a new key. $250 and I need to find a different locksmith to finish the process. //le sigh
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@AsusHelpUS when a credit is approved when a defective product cannot be repaired or replaced, how long until funds are transacted to the customer? Four to six WEEKS? Approved = refund in 48 hours. 5 business days tops.
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@AsusHelpUS Now told wait until the 31st. Any action from what I sent via DM?
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@johnpbrady35 Allow us to apologize for any inconvenience received at this time and we'll be happy to assist as best as possible. Please send us your case number(s) or serial number via DM so that we can look into this matter further for you.
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@AsusHelpUS was told I would get a refund today, nothing so far. Help! x.com/johnpbrady35/s…
John Brady@johnpbrady35
@ASUSUSA I bought a BQ16Pro mesh router set in January; I really wanted to like it. Great performance, but some devices would disconnect intermittently for 30-60 seconds. In September I started a support ticket and sent several debug logs.
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Wow one hour with phone support for a supervisor to say "we will escalate to buyback team, you will get a call or email in two business days, goodbye"
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@AsusHelpUS THREE DAYS LATE ON PROMISED REFUND. ASUS Service No= N2502018125-0021, RMA No=USBVT91444
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Wow one hour with phone support for a supervisor to say "we will escalate to buyback team, you will get a call or email in two business days, goodbye"
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@ASUSUSA THREE DAYS LATE ON PROMISED REFUND ASUS Service No= N2502018125-0021, RMA No=USBVT91444
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Really taking too long to refund money after approved, after ASUS was unable to repair / replace a defective unit. :(
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@ASUSUSA Unacceptable! 24-48 hours to transact approved refund to my bank after 6 weeks of support ticket is more like it!! Ticket N2502018125.
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@ASUSUSA Support team didn't have any fix, so thought I'd get repair / replacement. No replacement possible; I shipped the unit to ASUS and the buyback was approved Oct 6th. Now waiting 4-6 weeks to get cash back so I can replace this unit??
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@ASUSUSA I bought a BQ16Pro mesh router set in January; I really wanted to like it. Great performance, but some devices would disconnect intermittently for 30-60 seconds. In September I started a support ticket and sent several debug logs.
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@AMR_Social I sent the billing number to your DM. Interesting Scripps post resulted in an AMR reply.
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@johnpbrady35 Thank you for bringing this to our attention. We are happy to connect you with a member of our Patient Advocacy team. Please direct message us your trip number, transport location, and contact information.
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@ScrippsHealth Hi Scripps team, In Dec 2024 I went to Scripps Clinic Torrey Pines Urgent Care. I was transferred to Scripps Memorial Hospital La Jolla (2 miles away) for emergency surgery. The AMR ambulance bill for this two mile ride was over $3500.
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@AMR_Social Billing ID 1456-8921-3948. Checking yesterday the payment website said no bill due. I am shocked at this process.
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