JoJo

In coordination with our airline partners, we’re taking ACTION to bring relief to Spirit customers and its workforce. From capped ticket prices for flyers who need to rebook to employees looking for job opportunities, there’s a lot of information you should be aware of. Here’s the latest ⬇️ CAPPED TICKET PRICES United, Delta, JetBlue, & Southwest are all capping ticket prices specifically for Spirit customers who now need to rebook cancelled flights. To access these special prices, individuals will need to provide at a minimum a Spirit flight confirmation number and proof of payment. Please refer to each individual airlines website for additional specifics. REDUCED FARES For any consumers worried about higher prices, American Airlines and Delta Air Lines are offering reduced fares on high-volume Spirit routes. Allegiant has also committed to freezing fare prices across routes that overlap with Spirit. To support impacted travelers, Frontier is offering up to 50% off base fares across its network until May 10. EMPLOYEE SUPPORT Most major U.S. carriers are extending travel pass benefits and spare jump seats to Spirit pilots, flight attendants, and other employees who need to return home. They have also offered Spirit team members preferential employment interviews to ensure they jump the queue. Both American Airlines and United are creating microsites for Spirit employees looking to continue a career in aviation. Refresher on Compensation Rules: Per Spirit — the airline will automatically process refunds for any flight purchased through via credit card or debit card. Ticket holders can also: 1. Contact your credit card company: If you purchased your ticket with a credit card, you may be protected under the Fair Credit Billing Act. Contact your issuer to request a "chargeback" for services not rendered. 2. Check your travel insurance: If you have travel insurance, contact your provider to see if your policy covers “insolvency” or “service cessation.” 3. File a bankruptcy claim: You may file a formal "proof of claim" with the bankruptcy court. Please note that this process can take time and may only result in a partial refund.