Jon MacDonald

Heads up! You'll have better luck getting my attention on the other, mostly work-related, site that starts and Linked and ends with In 😅 Come say hi: linkedin.com/in/jonnymac/

@debgotwired @greg_dalby @benzettler @Rpaulindaigle @ChrisLangSocial Thanks @debgotwired. I’m not very active on here anymore but @greg_dalby check out thegood.com and holler if you think there might be a good fit!

@greg_dalby A few of the GOATs I recommend working with: - @jonmacdonald & The Good - @benzettler - @Rpaulindaigle Or whoever @ChrisLangSocial recommends

@Cody_Wittick @DenneyDara Hey @DenneyDara how can I help? Thanks @Cody_Wittick!

@DenneyDara @jonmacdonald

Do I know any amazing brands or agencies in Portland, Oregon?

@mattamano_ Thanks for sharing Matt!

recently picked up a copy of 'Behind The Click' by @jonmacdonald - wonderful read threw my notes in a substack post you can find them here: open.substack.com/pub/mattamano/…

💵 Investing in CRO is a bit like building a retirement account. Every small investment you make in improving how easy it is for visitors to purchase is going to grow into high-value, sustainable returns. Learn how to measure and improve yours today: thegood.com/insights/how-t…

Site search is one of the most important yet most overlooked functions of any ecommerce site 🤦🏻‍♂️ Test these 12 design best practices to help improve your on-site conversions: thegood.com/insights/ecomm…

If you’ve been treating onsite search as a necessary function, rather than as one of the most powerful revenue-generating tools in your arsenal, I have three words for you: Please stop that. 🔥 Here’s what to do instead: thegood.com/insights/ecomm…

According to Forrester Research, 43% of website visitors go straight to the internal search bar when they open a website 🤯 Give shoppers what they want: an easy way to navigate your site and products. Here’s how to do it 👉 thegood.com/insights/ecomm…

Found this helpful? Liked the article I linked to above? 👆 Please RT the first tweet of this thread and follow me for more! 🙏

For more in-depth explanation and **examples of each tactic**, read the full length article: 👉 thegood.com/insights/ecomm…

According to Forrester Research, 43% of website visitors go straight to the internal search bar when they open a website 🤯 Give shoppers what they want: an easy way to navigate your site and products 💪 Here are 12 ways to do it, a 🧵...

If a digital agency says they "do CRO" but they only have one person on their team who "does CRO"… that should raise alarm bells 🔔 True CRO is not a one person task. When done right, it requires several specialized roles.

One thing is for sure: the companies that do not give their digital teams the ability to fail are going to fail.

It is hard to know what will to make the most impact, but the ability to compare and test prototypes without being afraid to fail, with support from company leadership, is immensely important.

There is no longer a single clear path to success in ecommerce. There is never going to be just one thing that you can do well in order to succeed... it will be 20 different things.

With well-trained staff to answer questions and point customers in the right direction, retail store employees help customers find what they are looking for and be on their way, quickly. 👉 Your website should be no different.

It is rare to walk into a retail store and immediately be accosted by a salesperson asking for your email address. Yet we do it to our customers online 🤦🏻‍♂️

The job of your ecommerce website is to: ☝️ create an excellent customer experience ✌️ solve the problems that customers brought with them, and 🤟 help them find what they are looking for quickly and easily To do this, think of your ecommerce website as a retail store.