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@julsta12@jet2tweets So sorry to hear this, it’s very poor customer service. I expected better from them as we’ve had good experiences in the past. Come on #jet2holidays you’re losing potential customers!
In this time of rip offs and profiteering can I say a massive thank you to #jet2holidays for our full refund that we received today. They have kept us fully informed all through the process, no stress and no worry. I’m very impressed. @jet2tweets
@MeJoJoB@wignallLCFC@jet2tweets Totally get what you are saying but they keep saying they are refunding in departure date order but seems people are getting refunds before their departure date? My son should’ve flying out on 08/05 & heard nothing from Jet2 since 20/04? £2000 is a lot of money to a 20yr old?
@wignallLCFC@jet2tweets I think Jet2 have their staff, who are able to,working from home. This situation isn’t their fault. This has never been done on this scale before.Hang in there everyone, they are genuinely trying the best.
@karencatania1@wignallLCFC@jet2tweets My son was due to fly on08/05. Not heard anything from jet2 since 20/04. He’s not working through this & needs his refund for £2000 ASAP. I’ve tried to email them, tweet them & no reply.
@jet2tweets@MLauracumming1@GaiVaughan@xxleanne1986xx My son should’ve flew out on 08/05 but not heard anything from you since 20/04. Waiting on a refund? He’s not working just now and really could do with his money back.
@MLauracumming1@GaiVaughan@xxleanne1986xx Hi Laura, my sincere apologises in the delay in getting back to you. Are you still awaiting a call? If so, can you DM me with your booking reference and confirm the lead passengers name, postcode, email address and departure airport and I can look into this for you. Thanks, Ben
@jet2tweets Hi there, I was meant to fly out to Rhodes on 08/05 from Glc. I had an automatic email on 20/04 to say someone would be in touch within 14 days but not heard anything. What’s more alarming is my mum who flying on 18/05 has got her refund. When will I be refunded? Date departure?