Help Desk

176 posts

Help Desk

Help Desk

@justeaa_Helps

Katılım Kasım 2025
118 Takip Edilen0 Takipçiler
Dhiraj Mundhra
Dhiraj Mundhra@DhirajMundhra1·
@JustEatUK, this is beyond a joke. I’ve never had these problems with @UberEats or @Deliveroo. At least they know how to handle orders and have customer support that actually exists. My order (731971753) is still MIA. Do better.
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Help Desk
Help Desk@justeaa_Helps·
we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
Darren Emerson@DarrenEmerson5

@JustEatUK @CraigDavid Order is delayed and I can't cancel. A driver has not been assigned, the restaurant DOES NOT start the order until a driver is assigned, why can't I cancel,THIS IS THEFT.

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Help Desk
Help Desk@justeaa_Helps·
we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
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Help Desk
Help Desk@justeaa_Helps·
we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
bxrby@bxrbyyyy

@JustEatUK I have been trying to since last night. You guys have been ignoring me and not responding.

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Help Desk
Help Desk@justeaa_Helps·
@RyanBarby @JustEatUK Hi there,@RyanBarby we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
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bxrby
bxrby@bxrbyyyy·
@JustEatUK I have been trying to since last night. You guys have been ignoring me and not responding.
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Help Desk
Help Desk@justeaa_Helps·
we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
NickALive! (Fan Account)@DailyNickNews

@JustEatUK Hiya, I've discovered a bit of a security flaw in your app, who should I contact to report it?

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Help Desk
Help Desk@justeaa_Helps·
@emtasmic @JustEatUK Hi there,@emtasmic we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
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emma 💜🌸✨
emma 💜🌸✨@emtasmic·
@JustEatUK I have sent you a dm because I cancelled my order 1 min after placing and you sent me an email saying I won’t get a refund? Is this correct? I’ll have to do a pay pal dispute otherwise what a joke
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Help Desk
Help Desk@justeaa_Helps·
we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
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Help Desk
Help Desk@justeaa_Helps·
@emtasmic we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
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Robert Barkley
Robert Barkley@rbarkley82·
Second order on @JustEatUK with major issues including an allergy issue. They advised to contact the restaurant before hand regarding allergies… was told to use Special Comments regarding it by the restaurant… did this and they IGNORE the special comments and justeat…
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Lettie Ward
Lettie Ward@LettieW36195894·
@JustEatUK ordered at 17:25, spoke to the store who have the order ready. I have proof they obviously picked this order at 17:43 as I had confirmation of a missing item. Still saying preparing order courier at store. Have messaged on Facebook & partner has dm’d you & no response!
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Abmanda
Abmanda@NishikiMyLove·
@JustEatUK how does me not getting my £3.18 McFlurry equal to 80p in credit?!? Like i should get my money for the food I didn’t eat?!?
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Help Desk
Help Desk@justeaa_Helps·
we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
Stephen Aldred@StephenAldred4

@JustEatUK can you tell me why my order delivery time keeps extending? Originally 6.45 now 8.00?

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Help Desk
Help Desk@justeaa_Helps·
@enn_pea @JustEatUK Hi there,@enn_pea we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
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Nadia
Nadia@enn_pea·
DO NOT USE @JustEatUK in #Leeds - everything has taken 2hrs to deliver over the last 2mths and it’s giving businesses a bad name. Choose other couriers or even better, contact then restaurant or takeaway directly.
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Help Desk
Help Desk@justeaa_Helps·
@olstaylor @JustEatUK Hi there,@olstaylor we are sorry for the inconvenience caused, kindly DM me and share your reachable phone number for assistance, James
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ollie
ollie@olstaylor·
@JustEatUK I already have and you haven’t replied
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ollie
ollie@olstaylor·
@JustEatUK I ordered at 6pm and estimated delivery was 6:40pm-7:00pm… its now 7:39pm and there’s been no update on the app
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Just Eat UK
Just Eat UK@JustEatUK·
Every Neighbour Got Their Flava! 🔥🎶🧡 Introducing Just Eat feat. @CraigDavid! 💯🙌
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benedwards
benedwards@benedwards51571·
@JustEatUK why is the estimated time of delivery keep changing on my order. I asked for it to be delivered at 17.30
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