Jeroen van der Schenk

It's a wrap... 3-day Leadership Summit in Berlin 🇩🇪 with the OPS leadership team from The Social Hub. Great energy, lot's of fun and driven to create a better society! ⚡️🤩 #leadershipdevelopment #hospitality #strategy #leadmyself #leadmyteam #leadmybusiness #talentdevelopment

What an amazing journey! Facilitating Corendon DNA Hospitality workshops for +900 team members of Corendon Hotels & Resorts in The Netherlands and Curaçao. Lots of passion, energy, reflection and... fun! @TrainerooGlobal traineroo.com #customerexperience #hospitality

@sthaks @KLM Same here…

@KLM Still wAiting for my refund!

After over 30 years at KLM, of which 8 as our CEO, the time has come to wave a final goodbye to Pieter Elbers. Thanks for everything!

@KLM Natuurlijk… #kastjemuur

@jvdschenk Op het moment kan ik de claim intern niet inzien, u kunt de status van uw Customer Care-dossier nagaan via de volgende link: klmf.ly/2WPV5Xz.

Just because we love blue! 💙​ Can you spot the little rainbow in the background? 🌈​ #KLM #Airplane

@KLM 27/4

@jvdschenk Wanneer heeft u de claim ingediend?

@KLM Staat in het bericht hierboven. Gaat over het ontbreken van communicatie vanuit KLM over mijn achtergebleven bagage, het vervolgens niet bereikbaar zijn én geen actie ondernemen op mijn claim (C-4933982)

@jvdschenk Goedenavond, in de eerdere berichten heb ik niet meegekregen waar het gesprek over ging. Kunt u laten weten waarmee ik u kan assisteren?

@KLM Wanneer precies?

@jvdschenk <<< Customer Care will contact you directly for the further handling of your case in due time. I appreciate your patience in the meantime.

@KLM Still no communication at all from your side… #KLM #fail

@jvdschenk You can check the status of your Customer Care file via the following link: klmf.ly/2WPV5Xz. I understand that you would like to see this resolved as soon as possible. Please, be aware that due to very high volumes the reply takes much longer than usual. >>>

We are hiring! #trainer #facilitator traineroo.com/en/about-us/ca…

@KLM All I need to know for now: was my luggage on flight OR351 yesterday or today on KL735 or KL733. I sure hope so…

@jvdschenk I can inform you that I have received your Private Message(Messenger) in good order. I will get back to you as soon as possible. Thank you for your patience. >>

Due to unforeseen industrial actions @Schiphol in the morning hours of Saturday, 23 April 2022 operations are severely disrupted. KLM is doing everything to help customers in reaching their destination. More about the situation in our statement news.klm.com/statement-rega…

@KLM Or facebook messenger

@jvdschenk KLM is currently dealing with very high volumes and therefore it takes longer for us to reply to messages. Could you sent me a DM with your full name, booking code and what it is I can assist you with? I will get back to you as soon as possible.

@KLM High five? I would say a punch in the face. But since that is not going to solve anything, why not start using your hands to respond to my service requests?

Going all the way with High Five Day! 👋 Tag the person you want to #highfive today! #KLM

Dish out your best compliments keeping the 7 tips and tricks in mind #WorldComplimentDay Including free download of training toolkit "Shower of Compliments"! traineroo.com/en/world-compl… #companyculture #compliments #training #toolkit #unlockinghumanpotential

‘Hoppy’ Holidays from #TeamTraineroo! May your holidays be filled with joy and laughter through the New Year. We look forward to seeing, meeting, and unlocking potential with you again in 2022! #MerryChristmas

Expert panel discussion about the (digital) workplace of the future during the #Fivespark launch event in City Skydive, facilitated by our founder @jvdschenk. What an amazing party! #fivespark #thefutureisnow #betechconnected #teamtraineroo

Proud of #TeamTraineroo!

So proud of #TeamTraineroo! Unlocking (human) potential during today's meetup... #TeamTraineroo #ValueNetwork #Strategy #BusinessDevelopment #Reflection

Last week we facilitated a 2-day Leadership Journey with the management team of Doove Care Groep. Over the last 3 years the link between personal growth, team growth and company success has been more than proven. Way to go #TeamDoove! #leadership #culture #leadbyexample