Satyam Kashyap

@SwiggyCares I have sent email as well and no response yet

@kashyapsat Please help us with the correct order ID with 15 digits. ^Sheena

@SwiggyCares @Swiggy @instamart_it it has been more than an hour. So much for 10 mins delivery

@SwiggyCares Swiggy order no. #234521154499564

@SwiggyCares Read above.ATTENTION MANAGEMENT: Critical Service Failure and Unprofessional Conduct - Order # 2345211544995

@kashyapsat Thank you for waiting. Could you please share the order ID? We’ll check what happened and get this resolved for you. ^Sheena

@SwiggyCares @Swiggy @instamart_it @SwiggyCares @Swiggy still awaiting your response on this and fyi submitted a complaint against you on consumer forum as well. While you are at this...refer to the recent issue as well. Email sent to you support email line 2 days ago with Subject line

$HYPE app.binance.com/uni-qr/cpos/30…

No consequences? Should I go legal?

@SwiggyCares @Swiggy @instamart_it Now they have cancelled my order after 1.5 hours. I will lodge a formal complaint including a legal one

@kashyapsat @Swiggy @instamart_it @kashyapsat This is disappointing to know. Help us with the relevant order details, Satyam ^Minnu

@SwiggyCares @Swiggy @instamart_it Explain this please

@SwiggyCares @Swiggy @instamart_it 1 hour and 25 minutes now. Funny they are offering cancellation of order. I am not going to do that. I need my order

@Swiggy @SwiggyCares @instamart_it this is the ai generated response I have been getting for an hour now

@firstcryindia what could be the worst customer service from any e commerce company. Order from FirstCry and you will always cry....#CustomerExperience #CustomerSupport

@Swiggy @SwiggyCares @harshamjty Someone joined after 45 minutes

@kashyapsat @SwiggyCares @harshamjty @kashyapsat Hello Satyam, this is not the experience we wish for you to have with us. Please provide us with your order ID, and we will look into this. ^Ree

@Swiggy @SwiggyCares @harshamjty legends say they are still bringing a supervisor

@SwiggyCares Supervisor yet to join the chat. Imagine being hungry at 11:00pm, placing order for food, wait for 1.5 hours and then this......

@Swiggy @SwiggyCares Ain't this funny? Have been waiting for more than an hour

@SwiggyCares @Swiggy

@Swiggy @SwiggyCares Think your customer service rep feels like he's funny. Jokes aside I have been waiting for my order for like an hour and a half now. What do you think should be done?

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