Kevin Aide

@Bell look up ticket BLBTPC5Z

@kdaide While we can't confirm a faster appointment without first reviewing the account and the technician availability for your area. We'd be happy to take a look and see whether there are any earlier options, escalation paths, or alternative solutions available.

@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

Bell - I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken

@kdaide Hello, we're very sorry to learn about this experience. We'd like to look into this further for you, please DM us the account details, thank you ^LS

@turbotax And so I've provided a DM as you requested but nobody has responded.

@kdaide I understand how frustrating this can be. As mentioned before, we would be able to provide you with better assistance via DM since we will have the ability to get more information on your purchase. -S

@TurboTaxCanada why won't you offer a refund for your online product which doesn't allow direct access to the tax forms. You don't state this on the box or any obvious other place. You only find out after you activate and try to use it #UselessforMe

@turbotax I have submitted a refund request, twice, provided all the information requested and the case gets closed with a note that the required information was not provided. Spoke with a CS agent today....useless

@kdaide We can certainly take a closer look at the details of your purchase. Please send us a DM with more information on the purchase and we will be more than happy to assist you with this. -S

@turbotax customer service is the WORST. It take mins 20 mins find a phone number for CS. They sell an online version that doesn't support input into a tax form, with nothing on the box that note this limitation and then they say there is no returning it for the right version.

@KRaymerBishop I was reflecting on my Uncle Bob today as I saw it was his birthday. He exemplified grace and joy through the toughest of times. It’s so nice they Henry was able to make such incredible memories during their time together.

@Bell How can to have 2 u discounted, non promotional rates for the same service. 1 for new customer and a more expensive one for loyal customers. I understand the promo discounts but it that’s not the case here. #loyaltyWorksAgainstYou.

@ProHockeyLife_ You really should fix your inventory system. Twice recently I have ordered product only to be advised that there was an inventory error and my order was cancelled. Recently it was for a pair of skates. you send me the blades and charged me but not the skates.

@AmericanAir I watch in disbelief as an extended family of 8 run to your gate only to watch the jetaway door close. The gate agent just shrugged his shouldered as he watched the door lock. Where is your empathy?Why not catch the door before it closed. #FAIL

@AmericanAir I watch in disbelief as an extended family of 8 ran to your gate. Your agents watched the jetaway door closed as they arrived. The gate agents reaction was to shrug his shoulders as the door locked beside him. Where is your empathy? The door had not closed yet! #FAIL

What’s going on with @TimHortons Last week I wanted to order a loaded wrap and they had no chicken. This week I tried again and no rice. Seriously. What’s with your planning. This was dinner, not midnight. Ugh.

@mycafelatte I just think one needs to be careful before they “cast stones”. No denomination is perfect; no one church is perfect; no one leader is perfect and I am very far from perfect BUT if the gospel is preached then we should have charity and grace for others, even if approaches differ.

@kdaide It’s a slippery slope. Pharisees obeyed the law and acted holy but their hearts were sinful. Teaching kids a wholistic approach is best. Reward based behaviour conditions kids to only act good when there is an extrinsic reward. To me that’s counter active to the gospel.

RUN don't walk! Take your family and leave any church that does this.

@mycafelatte Not sure I see the judgement here. I remember getting chocolate bars for memorizing scripture. Was the bad? I don’t know Carolyn burge personally, she went to my church in Cambridge and in know enough to know of her heart.Grace should prevail even when we differ in approaches.

@kdaide Its the heart that matters. Need more grace and mercy for kids. Potential to translate into behavioural righteousness and judgement on others that aren't as "good" as them.

@mcdoherty1 @denisebatters Gorgeous view.

post a pic you took with no description and bring some zen to the TL

Funny how @Starbucks Canada covid capacity rules don't apply when our Uber.

@gathertonourish @ArielTroster @UWaterloo I know a few of them.