KITH.com Customer Service

@hana___fda @AndyOliverWpg @KITH Hello, Thank You for contacting us at KITH Twitter support! Please send a DM and we will be glad to assist you.

@AndyOliverWpg @kith_cs @KITH will we get early access for this drop ?

@dictatorblue @KITH Hello Thank You for contacting us at KITH Twitter support! We have received your DM and will respond it as soon as possible. Thanks for your patience.

@KITH @kith_cs If the drawing ends at 4p est how could I already receive a drawing lost notification and email at 2p est?

@dictatorblue @KITH Hello, We apologize for the inconvenience caused to you. Can you please send a DM and we will check the issue.

@holdenmm1 @AndyOliverWpg Hello, We apologize for the inconvenience caused to you. Can you please send a DM and we will check the issue

.@AndyOliverWpg @kith_cs I won the raffle for the brown pearlized vans but just got the shipping email and the product changed to the rust pair....

@rvchieb @FedEx @AndyOliverWpg @RonnieFieg Hello, We apologize for the inconvenience caused to you. Can you please send a DM and we will check the issue.

@CHold @KITH Hello Casey, Thank You for contacting us at KITH Twitter support! We have responded to your DM and email.

Did anyone who ordered one of these actually get it @kith_cs @KITH? It's been over five months and it hasn't been fulfilled, let alone shipped. I bought as a way to pass the time on flights this season and now the season is almost over.

@diordickies Hello, Thank You for contacting us at KITH Twitter support! We have responded to your DM.

@kith_cs checc dm, need an update on my order

@AdD462407321557 Hi @AdD462407321557, we're so sorry to hear that items were missing from your order. It looks like this claim is still under investigation with FedEx and your ticket is still open with our team. Please feel free to send us a DM if you need further assistance - happy to help!

@kith_cs The worst company on Earth. My order arrived incomplete and badly damaged. I’m requesting a full refund, but their greedy customer service refuses. I’ll be filing a chargeback.”

@EddyShadyCSE We apologize for the inconvenience caused to you. Please send a DM and we will check the order status for you.

@kith_cs I'm extremely disappointed & frustrated. This was a prize I won & was promised priority, yet after weeks of waiting and your assurances, there's still no update or shipment. I urgently need my shoes and feel completely let down by the lack of resolution. Please escalate this now

Hi @kith_cs, I won a Kith x On drawing but still haven’t received my shoes. They already charged me. Can you please check my order status using my email? Thanks!

@ErickErlanggaP We apologize for the inconvenience caused to you. We will respond to your DM and email as soon as possible.

@kith_cs can you reply your dm or email please, i won kith on k-tech but until now still no information regarding shipping estimation time.

@JetsNJordans @AndyOliverWpg We apologize for the inconvenience caused to you. We have sent a response to your email

@AndyOliverWpg @kith_cs I thought I was doing the right thing by notifying kith team that I had multiple entries for a single release however they canceled both & did not let me re enter. It’s super disappointing I don’t had a shot at them now.

@AndyOliverWpg hello! Please help I entered the drawing for Kith NB however it looks like I entered twice will they both be cancelled?

@Sapasay We apologize for the inconvenience caused to you. We have responded to your DM. Please let us know if you have any further questions.

@kith_cs what’s going on with my order?

@AdD462407321557 Hello, We apologize for the inconvenience caused to you We are sending a response via email, thanks for your patience

@kith_cs I’ve emailed multiple times about my incomplete/damaged Order #66881, but I'm being ignored. I need a return shipping label for a refund, please send me the label or I will be forced to file a chargeback.

@Kikiiiivf2o Hi, Thank You for contacting us at KITH Twitter support! We have responded to your DM.

@kith_cs Wea is my order

@jayyswrldd @KITH Hi @jayyswrldd - we're sorry to hear you've had a less than satisfactory experience! Please send us a DM with your order number or email address, and we'd be more than happy to assist you.

@sethw57 We apologize for the inconvenience caused to you. Please send a DM and we will forward the issue to our retail store

@kith_cs Finally get some TS for retail and open the box only to find one show missing entirely. Please Help!

@bigmarkkent Unfortunately, we did not receive your DM, can you please send it again. Let us know your order number as well

@kith_cs I sent the DM yesterday, no reply. Add this to the emails with no replies for the last 4 days. This is poor customer service. My next step if you guys wind-down the 14-day window for returns, will be to instruct my credit card company to reverse the payment.

@kith_cs Hi, I agreed to return an item bought online and I’ve now been waiting 3 days for the return form. Can someone sort this out please?

@son_dean @NNavram @KITH @snkr_twitr Hello, Thank You for contacting us at KITH Twitter support! We apologize for the inconvenience caused to you. Please send a DM and we will review your order.

@NNavram @KITH @kith_cs @snkr_twitr That doesn’t sound like it will have a happy ending but I’m hoping for the best for you. 2 weeks and still no shipping or communication usually isn’t a good sign.

I’m going to get all my wolf greys from multiple shops before @KITH even creates a label for my AJ3 Levi’s raffle win from 2 weeks ago. @kith_cs just send me my shoes, promise I learned my lesson to never enter your raffles again. 🫣😭🤦🏻‍♂️@snkr_twitr