Kanak Bagga

@SwiggyCares @Swiggy @Swiggy_Care Another question: So there is a cap on getting cashbacks right?

@knkbga @Swiggy @Swiggy_Care @knkbga Kanak, please note that the cashback will be credited by HDFC and hence, we kindly request you to reach out to them for further assistance on this. ^Manu

@Swiggy I have been noticing that using swiggy one hdfc card doesn’t give me cashback as it used to. Although when checking benefits of the card, it clearly said 10% cashback with no mention of any cap or anything else

@SwiggyCares @Swiggy @Swiggy_Care So you are asking HDFC first if anyone can get cashback on a certain amount or not, then you show on your app that if the cashback is alloted or not…?

@SwiggyCares @Swiggy I don’t think they control whats shown on your app right… I have been shown cashback for certain amounts and not for others. See how cashback shown when amount is 270 but not when it is 213. @Swiggy @Swiggy_Care

@knkbga @Swiggy @knkbga Apologies for the delayed response. However, we kindly request you to reach out to HDFC regarding this and, they'll assist you further. ^Manu

@Datoism I don’t think so. Coz I believe it showed cashback on amount of 240 as well.

@knkbga now 10% cashback only if order is above 250.

@Swiggy No resolution provided for missing items in my order. Order number: 235833228728720 Only received certain automated messages and an automated email.

@Swiggy Again no resolution offered for missing items in my order. Just received automated messages and an automated email. No real person in the support team it seems. Order number: 235833228728720

@Swiggy Being a long term user, I appreciate your hard work and consistency and almost perfect customer services. So here is a feedback to help you grow. Maybe you need better developers -> better testers -> better product managers or whatever the process is at your firm 🙂

@rapidobikeapp I was charged the whole amount for the ride which was around 400+. But due to unseen circumstances the ride had to be cancelled before last drop. The cost of the ride should have been around 150. But instead it came out as 400+ only. Support chat in app suck

@SwiggyCares Still no satisfactory resolution. @Swiggy @SwiggyCares

@knkbga Kindly meet with us over DM, and we will assist you further regarding this. ^Joey twitter.com/messages/compo…

My last order of Instamart also had damaged items for which again I am denied refund. When I did show proof as well. Order: #212953775331435

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