Koss Help

@mrspiter_ @mrspiter_ please follow and DM @kosshelp We can try to help you out!

@kosshelp hey friends! I’m from Brazil and got my first Porta Pro 40 years late 😅 Now I’m obsessed. I found an EU limited edition in my favorite color, any chance you could help me find a seller/distributor that ships to Ireland? I’d gladly pay extra shipping if needed!

@spiderbeef23 Hi. I'm very sorry about that. Please DM @kosshelp and we can help you out! Thanks

@kosshelp reached out via email about my recent purchase but no response

@klsyog_ Hi. Please follow and DM @kosshelp and we can provide instructions for you! Thanks

@kosshelp hi, do you guys sell replacement pieces for the Porta Pro Limited Edition Rhythm Beige? specifically the volume control button. thanks!

@ANDYdotCOMPANY Hi Andy. Just followed back. Sending a DM to you now. Thanks

@realderekwhite Hi Derek. Please dm me @kosshelp thanks!!

@kosshelp I ordered your porta pro mystery box and got a pair of the iPorta Pro which must be ancient since there hasn’t been a headphone jack on an iPhone in a very long time. Anyway, the real problem is the foam is decomposing! It turns to dust when you touch it.

@ThatSlimJoeKim Hi Joe! I just sent you a DM. Thanks

@kosshelp hello. I ordered my headphones on 8/5/25 and haven’t heard any update on delivery date of if the item had shipped. Could you please update me on the order? Thank you

@platinamint Hi @platinamint I'm sorry about your KPH30i's. They do have a lifetime warranty. If you'd like more information please follow and DM @kosshelp Thanks

Koss KPH30i = BAD. sorry to say it, but these headphones are a fucking scam. overall excellent sound quality; sure, but these damn things are flimsy as hell (see attached photo) and are rattling like a barn door in tornado season after only a few months. please avoid.

@qujikvaratskhe1 @KossHeadphones Hi quiji. I'm sorry you have not received a response yet. Please follow and DM @kosshelp and we can help you out right away!

@KossHeadphones Can you guys answer my emails my headphones are missing and costumer support is not answering my emails

The next generation of Porta Pro is here. #HearingIsBelieving

@jujubeeetch Hi Phag. I'd be happy to help. Please follow and DM @kosshelp Thanks!

@kosshelp hello, i need help with my product, ive tried to contact you guys in all socials and mail but cant get an answer and I cant dm here. please

@chibiuseal @KossHeadphones Hi and sorry. Please DM @kosshelp we'd be happy to look into your order status. Thanks

hey @kosshelp @KossHeadphones i’ve reached out via multiple platforms (email, instagram, facebook, contact form on your site) but NO ONE is responding to me about my order. all i’m asking for is a status update and estimated delivery date, is that too much to ask for?

@napo1813 Hi, please DM @kosshelp and we can help you out. Thanks

@kosshelp I have contacted support multiple times via email, but have not received uour reply. could you please check the status of order number 30122? According to UPS, the carton have delivered, but it is impossible to transfer it from MILWAUKEE to Japan in one day.

@MarcBuPe @KossHeadphones Hi. Please DM @kosshelp. Thanks!

@kosshelp @KossHeadphones I need some assistance, my headphones are pilling off🙏🏻

@riccidinatale Hi Ricc, Please DM @kosshelp and we can help you out!! Thanks

I'n LOVE with my Koss Pro4s, I have them since 2018, but In the last few months the diadem and cushions has started to peeling off very fast... @kosshelp Where can I get spare parts to fix them (they still hear very well) 🙏🙏😭

@itsjomorris Hi. I’m sorry you haven’t received it yet. Please dm @kosshelp with your order number. Thanks

@kosshelp I have not had my order delivered after waiting for nearly a month. Please advise

@jessiemclaugh Hi Jessie. Please send a DM to @kosshelp Thanks!

@kosshelp hello. my new porta pro wireless headphones won’t connect, what shall i do?

@JJTheAudiophile @KossHeadphones @mkossjr Hi Jesse! Please follow and DM @kosshelp and we can let you know what options are available! Thanks!

Anybody know if @KossHeadphones would be able to fix my old PRO4AA headphones from 1976? My newer PRO4AA doesn't sound like my 1976 version did. Would appreciate a fix. Cosmetically, the headphones are in a a awesome condition, but no sound from the right channel. @mkossjr

@LightNovelDude @KossHeadphones Yes! They will be back in stock in a couple of months!

Hey @KossHeadphones, any chance the porta pro wireless headphones will come back in stock?

@partonlvr Hi Jarrod. Yes we still have a lifetime warranty. For more information on our products please follow and DM @kosshelp Thanks!

@kosshelp Do you still have lifetime guarantee? Do you still make audio control headphones?

@mermer1001s Hi. Please follow and DM @kosshelp and we can help you out!

@_pqbi Hi. Yes we can help you. Please DM @kosshelp for more information. Thanks