kotakcherry

@TrulySanthosh Dear Santhosh, we understand your concern and apologize for the experience. Kindly reach out via DM or email say.hello@kotak.com with your contact number.

@kotak_cherry Hi This is Santhosh. I had invested in SIP through Kotak cherry app. but last month i stopped the SIPs. But This month the amount debited from my account. please refund my amount. i don’t want invest in kotak cherry app.

@Johnvalkyre Hello John! We’d like to know more details about your query. Do write to us at say.hello@kotak.com with your contact number along with the preferred time & the team will be happy to assist.

@KotakMF @KotakBankLtd @kotak811 Please revert the design of Kotak cherry back to previous design.

@PravinR65946876 Hey Pravin! Sorry to hear that. Please DM or email us your contact number at say.hello@kotak.com and the team will quickly work towards resolving it at the earliest.

@kotak_cherry hii मेरा अकाउंट हे. और हर महिने SIP भी होती है. पर जानेवारी MONTH मे मेरे अकाउंट मे पैसे होते हुये भी SIP डेबिट नहीं हुआ. Customer care ka call aaha tha. Me bola aisi hi service rahti he to me account close karta hu To aapke staff bola ap bindas close sakate ho

@imarunmandal Hey Arun, Sorry to hear that. Our goal is to provide seamless online investing experience to our customers. Kindly DM us your email ID or contact number. Be rest assured, our team will look into this asap and resolve the issue.

@kotak_cherry @SEBI_India @udaykotak I invested in SBI Contra Fund via Kotak Cherry. I emailed multiple times to close my SIP (18, 22, 24, 25 & 26 Dec) but received no response. Despite this, ₹1,000 SIP was deducted today. Please close the SIP immediately and refund the amount.

@zaidQuresh56012 Hello Zaid! Trust your concerns related to portfolio was sorted . Feel free to DM or write to us at say.hello@kotak.com in case you need any further assistance. Happy to help, always!

Kotak cherry worst application for investment in mutual funds and pathetic there service , holding not updated on time i am very frustratd sip deducted on 2 dec all most month pass still not resolved holdings problem @udaykotak @kotak_cherry sr no :- 36199915

@realbala0001 If you have any further queries, please write to us at say.hello@kotak.com with your contact number and a preferred time to connect with you. Our team will be happy to connect with you and sort out any issue you are facing. (2/2)

@realbala0001 Hello Amit! We're sorry that you faced this issue. Our team is looking into your request and will get back to you as soon as possible. (1/2)

@ekbotetweets We thank you for your valuable feedback and we will work towards implementing the same. Continue sharing your views and observations so we can improve and make Cherry better for all. For any further assistance, do write to us at say.hello@kotak.com. Happy investing!

Surprising to note that option for carrying out SWITCH transaction in MF held in @KotakBankLtd investment acc is missing in its new website as well as in #KotakCherry app. This option was very much available in Bank's old website. Request update app./website imdly. @udaykotak

@anoopreghunadan Kindly DM or write to us at say.hello@kotak.com with your alternate contact number and the preferred time & the team will connect with you ASAP. Also trust your concerns related to KYC has been taken up. Happy to help, always! (2/2)

@anoopreghunadan Hey Anoop, we are sorry to see that you have faced this issue. We tried calling you on the registered no. but were unable to establish contact. (1/2)

@KotakBankLtd @kotak_cherry A prompt response is the foundation of great customer service. Ignoring emails doesn’t make the issue disappear—it only erodes trust.

Investing doesn't have to be complicated. Start small, think big. #HauslaHaiTohHojayega #KotakHaiHum #Onekotak

@rohanmantri Hi Rohan! We’re sorry about your unpleasant experience. Trust your account is closed. Feel free to DM us in case you need any further assistance. Happy to help, always!

@kotak_cherry Still no response @kotak_cherry. Would never recommend anyone to use Kotak Cherry app for mutual fund.

@kotak_cherry It's been over a week since I requested to close my mutual fund account on Kotak Cherry. Can you please expedite the process? It's taking longer than expected.

@dvdhouse_co_in Hey Milind! We’re sorry about your unpleasant experience. Kindly DM or write to us at say.hello@kotak.com with your contact number along with the preferred time & the team will quickly work towards resolving it at the earliest.

@kotak_cherry trying to open an account since almost a month and your customer support is just looking for it since 19th January 2025, better hire some serious staff

@delhi_ranger Hey! Currently the app. is not open for bond subscription. For further queries you can write to us at say.hello@kotak.com with your contact number and the team will be happy to assist.

Hi Guys ( @kotak_cherry ) , how can we invest in bonds , through your platform ?

@SriharshaByred1 Hey! Trust your query related to statements was sorted over the call. Feel free to DM or write to us at say.hello@kotak.com in case you need any further assistance. Happy to help, always!

@kotak_cherry May I know which number you guys calling. And how you know my account details. I did not even mention anything about it.

Hi folks, be cautious while investing through the @kotak_cherry application. It’s one of the worst applications I’ve ever seen. Customer care is inaccessible, and if you raise a ticket for a statement, it takes a long time to process. I’ve advised my friends and family members.

@impkd99 @KotakCares Hello Priyam! We're sorry that you faced this issue. Our team is already looking into your concerns and will get back to you as soon as possible. If you have any further queries, please write to us at say.hello@kotak.com and our team will be happy to help.

@impkd99 @jagograhakjago @KotakBankLtd @KotakCares @TheMuthootGroup @MuthootIndia Hello Priyam! Trust your concerns related to Bond Dashboard has been taken up. Feel free to DM or write to us at say.hello@kotak.com in case you need any further assistance. Happy to help, always!

@vivekajaygupta Hey! Trust your query was sorted over the call. For any further assistance, do write to us at say.hello@kotak.com. Happy investing!