Inner-City SDC Outage Update
Date: 12 April 2026
Time: 18:30
*Sebenza Substation Planned Maintenance:* The maintenance work has been completed and the power supply has been restored.
The affected areas included: Bruma, Bezuidenhout Valley, Bertrams, Cyrildene,
Kensington, Judith's Paarl, Lorentzville, Observatory and surrounding areas.
The interruption was necessary to do essential maintenance work on our network which is part of our program of constantly striving to provide a better service.
We thank customers for their patience and apologise for the inconvenience caused.
Follow the Inner-City SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… for regular updates.
Customers in the vicinity experiencing any other electricity-related queries, are advised to log a call on citypower.mobi or contact 011 490 7484/0800 202 925.^TM
#InnerCitySDC#CityPowerUpdates
We are aware of an outage affecting customers in Kensington, Malvern, and other possible surrounding areas.
Operators have been notified and will be dispatched to investigate the cause of the outage.
Further details will be provided once made available. We apologise for the inconvenience caused.
In the event of power disruption, customers will be updated on the Inner-City SDC WhatsApp
channel:whatsapp.com/channel/0029Va… as well as on social media
@CityPowerJhb.
For isolated individual calls and any other electricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484 or call the call centre on 0800 202 925.^RM
#CityPowerUpdates#MidrandSDC
New Road Substation (Halfway Gardens distributor): Due to unforeseen circumstances, the initial ETR of 19h00 has been revised. A new ETR will be communicated in subsequent updates.
The appointed contractor has managed to source a generator. Although the generator is on site, the team is sourcing the connection materials before installation can get underway.
This generator will provide a temporary supply until repairs are completed/a replacement mini substation becomes available.
This outage is affecting customers in Halfway Gardens and tripped on Monday, 03 November. It is due to double faults on the same circuit. At present, up to 95% of the power supply has been restored, with the remaining 5% affecting only Midrand High School.
We shall keep affected customers posted on developments and apologise for any inconvenience caused.
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484 or our call centre on 080 020 2925.
For instant updates follow our WhatsApp channel at:whatsapp.com/channel/0029Va…. ^IM
#CityPowerUpdates#CityPowerOutages#InnerCitySDC
*Cleveland Substation Outage:* The team has successfully restored the power supply to full capacity for customers in Kensington, Kensington South and Malvern.
The outage was triggered by blown terminations. We appreciate your patience and understanding.
For specific inquiries or to report isolated issues, customers are encouraged to log calls via citypower.mobi or contact us at 011 490 7484. For updates or escalations regarding calls logged more than 24 hours ago, please reach out to our toll-free line at 0800 003 156. ^NT
#CityPowerUpdates#InnerCitySDC
Cleveland Substation: Restoration efforts are still at 96%. The team is sourcing the necessary materials required to replace the stolen cable, which is affecting several areas in Denver.
Therefore, repairs will be handed over to the morning shift team.
We shall keep affected customers posted on developments and apologise for the inconvenience caused.
For isolated calls, customers are encouraged to log calls on citypower.mobi or call 011 490 7484 / 080 020 2925.
Follow the InnerCity SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. ^IM
#OutageUpdate#CityPowerUpdate#InnerCitySDC
Outage Update: Inner City SDC
3 May 2025
11:40
Cleveland Substation: Supplying parts of Denever,Malvern, Cleveland and surroundings. Team is on site investigating the cause of the outage.
We will keep customers updated on developments.
For isolated individual calls and any other electricity-related queries customers are advised to log calls on citypower.mobi or call 011 490 7484/ 0800 202 925.
Follow the Inner-City SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… .^OS
#CityPowerUpdates#CityPowerOutages#InnerCitySDC
Bellevue Substation: Full restoration has been achieved at the Bellevue East distributor supplying Bellevue, Bellevue East, Yeoville, Upper Houghton, and its vicinity.
The outage was triggered by a faulty cable. We appreciate your patience and understanding.
For specific inquiries or isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484. ^ZD
@CityPowerJhb@havalotatime This is not the outage affecting us
We are not part of observatory substation we are part of Cleveland and Malvern
There’s an outage no one is getting too