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In customers’ eyes, it’s the same brand building the product they use and the ads that led them to that product in the first place. To them, there are no compartments, no org charts, no project managers. There is only one experience, one #BrandSystem.
Smashing Magazine 🇺🇦 🏳️🌈@smashingmag
Enter the Brand System: a shared library that defines the brand’s story, symbols, and strategy. @laurabusche explains how you can help avoid fragmentation, confusion, and exclusion within teams. ↬ Aligning Teams Around A Common Story smashingmagazine.com/2019/06/case-b…
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