Louise Cullen

@SilkFred hi, I’m unable to track my order. Order ref is 10763240 I’m expecting it today. Thanks

@YodelOnline hi, I believe I’ve been scammed and the seller is blaming Yodel. They’re now saying you have a huge backlog of deliveries and 13 days for delivery is your current SLA! Can you let me know if this is correct. Can DM you the tracking details…

@riverisland Hi, my delivery is late again. This has happened the last 3 times. I have attached a screenshot of the Royal Mail tracking? Every time this happens it just sits in a depot waiting to be delivered. Please look at alternative postal options.

@vinted hi. Your Contact Us option isn’t working on the app. How do I contact you regarding a buyer claiming they haven’t received an item (it’s confirmed delivered by Royal Mail)

@vintedUK hi. Your Contact Us option isn’t working on the app. How do I contact you regarding a buyer claiming they haven’t received an item (it’s confirmed delivered by Royal Mail)

@RoyalMailHelp I’ve dmd you @RoyalMailHelp

@RoyalMailHelp I sent a parcel last week. The recipient hasn’t received it but tracking info says delivered (no photo or signature shows on your website). Can you help me locate this item please?

@TravelodgeUK hi. I have a booking for a one night stay, checking in Fri 20th June 2025 for one night. I haven’t received a confirmation email from you. Can I DM you and you check your system for me?

@premierinn hi. I have a booking for a one night stay, checking in Fri 20th June 2025 for one night. I haven’t received a confirmation email from you. Can I DM you and you check your system for me?

@OfficeShoes hi. Why do you not provide paperless returns? Having to print off a postage label for @YodelOnline makes no sense. Why not just provide print at store options using a QR code?

@Google hi. I’ve lost all my photos from my photos app. I haven’t deleted any or archived them. I’ve followed all the instructions online but can’t resolve this. Who can I contact to look into this for me?

@O2 Hi, I need to query app purchases on my account that I can’t determine from the statement. I don’t recall purchasing any. I’ve tried contacting CS but can’t get in touch with anyone. Thanks

@OfficeShoes hi. I need to amend my delivery address. Can you arrange that for me if I DM you the details? Thanks