Luca

@TheAIWorld22 This is from 9 months ago lol

Anthropic just showed a 24-minute workshop on how to actually prompt Claude. Taught by the people who built it. Free. No signup. No paywall. I've watched $300 courses that don't cover what they teach in the first 8 minutes.

@levie These folks are called platform engineers

As advanced agents move from coding to the rest of knowledge work, it takes a real amount of work and know-how to get right. You need to ensure agents have the right context and data to work with, wire up systems to agents in a safe and secure way, ensure that the agents are producing quality output, design the end-state workflow where and how humans will be in the loop, maintain the agents when there are model and system upgrades, and more. This isn’t a side project or something you can just do on nights and weekends. You need to design and develop robust agents that will be used in mission critical workflows. It’s a highly technical job, very much akin to a forward deployed engineer for internal functions. This is why, at Box, we’re starting to hire for AI automation engineering roles. This a technical role that will partner with the business directly and help augment how they work to drive even more output, and deliver better experiences for employees and ultimately customers. This is just one example of the kind of role that AI will start to open up in the future. I expect most companies will have many flavors of this going forward.

@levie The role is called a platform engineer - started in IT. Now needed everywhere. Currently hiring for 3 of them... weaveintelligence.io/blog/the-infle…

Starting to hire and retrain for new agent engineering roles for *internal* functions to help get more powerful agents working well on critical business processes. I expect this type of role to be a very big deal over time at Box and other companies. It looks something like an internal FDE, whose job it is to wire up internal systems and get agents working with them effectively. The person will be extremely technical and capable of building secure, governed agents for internal workflows that connect to business systems (like Box, Salesforce, Workday, etc.), and codify workflows in skills. In some cases this person may understand the business process well enough to do it fully, but in most cases I expect them to work with the business directly in an embedded fashion. Ironically, that may introduce another new role on the business side that is more akin to agent product management for internal processes. The key is that you need technical + process people that can span multiple teams or functions in an organization. It’s not about brining automation to a job, but bringing automation to a process. This is going to be a very big trend in most companies going forward. Fun to watch the early innings of what this will look like.

@cloudwithraj 100%

@luca_cloud The winners aren't the ones with the best models - they're the ones who've embedded AI into actual workflows with real feedback loops. Most orgs are still in proof-of-concept purgatory.

I love House of Kube

At the coolest party of the town, House of Kube. 😎 If you’re around, say a hello :)

end of an era #KelseyHightower

Coming to IDPCon? Come say hi👋 idpcon.com

Platform engineering is product management

7/7 I’ll be talking all about this at IDPcon with my friends at Cortex You don’t want to miss it. There is going to be a great roundtable discussion on how this works, it’s challenges, and what we still need to learn👇 idpcon.com

6/7 Platform as a Product (and thus platform engineering) is a total flip of this approach. There is reason that PE is such a huge player in the world of DevEx. It genuinely has a gigantic impact on improving the day to day of developers

1/7 If you read about platform engineering on twitter or reddit, there is still a solid 50% faction that will say, “platform engineering is just DevOps or SRE rebranded” This couldn’t be more wrong.