Luke Closs

12.7K posts

Luke Closs

Luke Closs

@lukec

Entrepreneur and Juggler

Vancouver, BC Katılım Mart 2007
477 Takip Edilen1.2K Takipçiler
Luke Closs
Luke Closs@lukec·
@ahmednadar Different approaches are possible so I'm not saying it's bad... just depends what your goals are
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Ahmed Nadar
Ahmed Nadar@ahmednadar·
Most people use SolveTO to report issues. But there's a lot more under the hood. What you might not know exists: Ward details, resolution rate, monthly history, FREE downloadable PDF for every ward solveto.ca/wards/eglinton… Ward progress leaderboard solveto.ca/analytics/lead… Councillor lists scorecards, see how your rep performs on city issues solveto.ca/councillors Overdue reports tracker, what's falling through the cracks solveto.ca/analytics/over… Councillor performance rankings, solveto.ca/analytics/coun… Community leaderboard, live scores based on citizen contributions solveto.ca/community 226K+ infrastructure assets mapped. More data and analytics coming. If you want to see this keep going and grow to more cities support helps solveto.ca/support Reporting is just the start. Accountability is the point.
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Luke Closs retweetledi
Lawrence M. Krauss
Lawrence M. Krauss@LKrauss1·
The understanding of the modern world is based on science and we owe it to our students to teach it as best we can. As I put it in this piece: "It is a giant leap backwards to cater to superstitions in a misguided attempt to pay back Indigenous peoples." quillette.com/2026/03/26/tre…
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Ahmed Nadar
Ahmed Nadar@ahmednadar·
Since adding 226,818 city assets to SolveTO yesterday, catch basins, litter bins, reports are already coming in. People are tapping on a drain near their house, reporting it clogged, and the city gets the exact asset number. Not "the drain on my street." The exact one 🎯 That tells me something. People want to help. They just need a simple way to do it. The city has 173,000 catch basins to maintain. They can't check every one. But 3 million residents walk past them every day. That's a lot of eyes. solveto.ca
Ahmed Nadar tweet media
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tobi lutke
tobi lutke@tobi·
@jasonfried In the total off-chance that you haven’t read my favorite book on planet earth: Parkinson’s Law, you are in for a treat
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Jason Fried
Jason Fried@jasonfried·
There was a time when I heard about bikeshedding for the first time. As obvious as the behavior was, I didn't know there was a term for it. So if you don't know, it's time to know, because building with AI makes it 100x worse than it's ever been: grokipedia.com/page/Law_of_tr…
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Ahmed Nadar
Ahmed Nadar@ahmednadar·
Toronto City Council is debating potholes right now. Councillor Shan wants an interactive map to track potholes. It exists: solveto.ca Councillor Ainslie wants to know why reports are marked "resolved" when the pothole is still there. SolveTO lets residents confirm or dispute the community closes the loop, not city staff. Councillor Cheng wants smart cameras to detect potholes. Meanwhile, residents can report one by voice in 10 seconds. No camera needed. No city vehicle needed. The city voted to investigate building what already exists. 98 reports. 25 wards. 3 resolved, confirmed by residents. Live since February. @GraphicMatt
Matt Elliott@GraphicMatt

Council has resumed its debate on potholes. Councillor Paul Ainslie wants to know why reported pothole issues are marked as resolved when staff go out and can't locate the reported pothole. Staff say improvements are coming on process to "close the loop."

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Luke Closs
Luke Closs@lukec·
Agreed. But not my point. It's not realistically reasonable IMHO to expect city to engage with every new community project and promote it to residents. That's what is constrained. The other semi related hard won lesson is the biggest cities are the most reluctant to adopt external tools (paid or free). They have the most staff and want to build in house. "We can do that". Small to mid size are best adopters because they are constrained.
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Ahmed Nadar
Ahmed Nadar@ahmednadar·
Reporting a city issue used to take 7 steps. I cut it to 4. Then I asked: what if I cut the photo too? Your voice is enough. "Big pothole on Don Mills." AI classifies it, writes the report, routes it. Ten seconds The hardest part wasn't building it. It was deleting everything I'd already built.
Ahmed Nadar tweet media
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Luke Closs
Luke Closs@lukec·
@TaeSpencerTanzi @ahmednadar This challenge is why I came to understand that giving away software like this doesn't work for almost all govt. (except for a rare handful). Becoming a vendor so govt can depend on you with eg SLA is path to scale. IME
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Tae
Tae@TaeSpencerTanzi·
@lukec @ahmednadar That’s a government issue, someone makes a tool that tells you literally any and all infra issues in the city, if you don’t have the capacity to: 1. Ensure any and all citizens are using it 2. Integrate with it 3. Resolve the issues in a timely manner Then your government sucks
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Luke Closs
Luke Closs@lukec·
@ahmednadar @build_canada We started that way too :) kudos for building! 👏 To scale to get real adoption and impact we need to get tools where citizens look, which unfortunately is on official sites.
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Ahmed Nadar
Ahmed Nadar@ahmednadar·
Fair point and respect the experience with ReCollect. Scaling usage is real. My approach is different, SolveTo is citizen-first. Free for residents, always. The cost per report is a fraction of what a 311 call center handles. Right now I'm running the whole thing out of pocket because I believe the tool should exist whether or not a city signs a contract. If cities want to adopt it, great. But I'm not waiting for permission to make reporting easier. I'm working o a feature to cut down time report time from 15sec to less than 10sec. This one is for drivers who want to point 'a problem is here'.
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Build Canada
Build Canada@build_canada·
Cities pay a lot for municipal services, and reporting tools work. Innovation like this is the bridge closing the very real usability gap needed to make it feel like our cities work each day, not just sometimes. Great tool 🙌🍁
Ahmed Nadar@ahmednadar

#Toronto I reported a pothole to the City of Toronto two ways, side by side. Left: solveto.ca. 3 taps. 30 seconds. AI analyzes the photo, writes the report, emails 311 AND my councillor. Right: toronto.ca. 5 pages. 20+ fields. They ask ME to estimate pothole size!! This is 2026. Why are citizens doing data entry? @cityoftoronto @TorontoCouncil @toronto

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⿻ Audrey Tang 唐鳳
Good things really do come to those who wait.💯 Excited to debut on the Taiwanology podcast & talk #TaiwanModel🇹🇼 of #CivicAI & 6⃣Pack of Care, @EthicsinAI_AFP, Kami, OpenClaw, Plurality & more. ▶️ civic.ai/openclaw/ ▶️ civic.ai #ScrollLess📜, #SleepMore💤
CommonWealth Magazine@CWM_en

Who's afraid of AI agents & OpenClaw? Not @audreyt! Our Taiwanology podcast sitdown with Taiwan's Cyber Ambassador is super-duper. Enjoy & #LLAP🖖 WATCH ▶️youtube.com/watch?v=GIWlfh… LISTEN ▶️podcasts.apple.com/tw/podcast/tai… VISIT ▶️english.cw.com.tw LEARN ▶️civic.ai

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Luke Closs
Luke Closs@lukec·
It's hard to do visual design review in a terminal on your iPhone. SSH back to your home box but no problem, openclaw to the rescue. I taught Codex how to use my openclaw and then send me images and updates to Discord. Works great
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Luke Closs
Luke Closs@lukec·
Well it's not the biggest workstation, but Tailscale lets me connect back home to burn some credits! 😂 👍✌️
Luke Closs tweet media
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Lisa Tanh
Lisa Tanh@LisaLi_T·
Today, I officially join the @build_canada team as their comms lead! When I first came across the role, it honestly felt like the natural next step to make the most impact in what I’ve been working toward: changing the narrative of Canada’s builders, unpacking their innovative ideas and solutions, and bringing together different communities. I started my career working at a research and policy think tank while helping to launch and grow early stage startups and continued that work on the side as I began reporting on civic issues then tech and business news. Over time, that led to meeting many ambitious builders who became friends, mentors, and allies, and inspired and pushed me to start ESJ. Looking back now, all the pivots (and side quests) were leading to this opportunity as they gave me a deeper understanding of the possibilities to drive Canada's growth and innovation. I’m ecstatic for the work to come, to build on the organization’s momentum, and to be doing it alongside an incredible group of people who are relentlessly pushing for change. It’s time to build Canada!! 🏗️
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SightBringer
SightBringer@_The_Prophet__·
⚡️Appreciate that. Yes, it was intentional. The form was meant to carry force without identity. Something higher, armored, and concealed. The wings suggest ascent. The armor suggests burden. The hidden face matters most. It removes the comfort of personality and leaves only function. The mechanical edge is there on purpose. Ancient signal moving through modern machinery. The figure was meant to feel less like a character and more like an arrival.
Mark A Miller@RememberTNanMen

@_The_Prophet__ Curious what prompted the design of this incarnation? Powerful male physique; angel's wings; a hidden head with glowing, robotic eyes, smaller than the imagination would otherwise fit to the body. Your posts cover exquisite detail; significant thought surely went into the design.

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