Maggie Mazzetti

Had a lot of fun with this one!

Consumers now find products through content, not search. On Zendesk Insights, TikTok Shop shares how creators are fueling $2M livestreams and real loyalty: zdsk.co/4kIhduA

UPDATE: after another hour on the phone with @HomeDepot , I learn the item wasn’t delivered, “because it’s lost.” Currently in a white hot rage.

I reached out yet again only to have another no-show delivery. No joke, I’ve collectively spent about 7-8 hours on the phone with @HomeDepot trying to resolve this. Not to mention the 16+ hours waiting for delivery people that never came. Unacceptable. (2/2)

Currently experiencing the worst customer service of my life with @HomeDepot. Ordered a washer/dryer a month ago, had two no-show delivery attempts before they finally showed up with a broken washer, was told they would deliver a new one ASAP (shocker, they didn’t)…(1/2)

@ACUVUE - what’s happening with your OASYS 1-day lenses? At least 10% of my box looks like this and they aren’t comfortable to wear.

Congrats to the 175+ @Zendesk customers on @Newsweek's America's Best Customer Service company list! 🎉 zendesk.smh.re/3OU

@philliplohaus Congratulations, Phill!

Hi Twitterverse! It’s been awhile. Jumping on to plug my new book, where I explore the gap between American power and efficacy in world affairs. My multidisciplinary approach will appeal to both theorists and practitioners. Enjoy! amazon.com/Power-Complace…

There's a growing interest and investment in European tech companies that are working on issues of #sustainability and #ClimateChange, according to a new report from @atomico (using @Quid) quid.com/feed/european-… #SDGs

A tech backlash may be just around the corner in Europe, according to a new report from @atomico (using @Quid analysis) quid.com/feed/european-… #SOET2019

How @mariaressa of @rapplerdotcom uses data to fight back against misinformation in the Philippines - watch her presentation from @Quid Explore NY 2019 youtube.com/watch?v=YVc_J-…

Will news of a "health epidemic" choke the booming #vaping industry? @Quid #DataAnalytics quid.com/feed/will-news…

@earthjournalism Love the new site!

Hamilton may have become a modern-day hip hop hero, but did you know that he's also responsible for one of our greatest innovations? Vote for @Quid and @tekzenit to speak at #SXSW to explore the data surrounding two American favorites: Bourbon and Jazz. panelpicker.sxsw.com/vote/103296

How do you identify influencers? Quid is hosting a webinar on June 25th at 11am PST where we will show how APCO specifically gains context around the voices central to any topic. We hope to see you there! quid.fyi/2IcOoqI

Sarah Huckabee Sanders is leaving, or as Sarah Huckabee Sanders would say, "Sarah Huckabee Sanders is not leaving."

@Quid @AnthemInc study dives into patients' views on the social determinants of health and what that means for payers, providers @HealthPayer fiercehealthcare.com/payer/patients…

Quid partnered with the @AnthemInc Public Policy Institute to understand how different perspectives on the health impacts of socioeconomic factors can reveal opportunities to improve care. #InsightsThatInform quid.fyi/2KcOqQS

Your health depends on more than just your genes. @Quid and the @AnthemInc Public Policy Institute explored patient forums, academic papers, and news articles to learn more about the impact of social factors. #InsightsThatInform quid.com/feed/new-repor…