Zendesk

#ZendeskRelate 2026 is where service leaders connect, learn, and discover new resolutions. Join us in Denver next May to explore the future of AI-powered customer and employee service and walk away with practical insights to elevate your support: zdsk.co/4pgnYqj

@Rushiiii07 Welcome to Zendesk! 💚

Hey everyone! I am starting my internship journey at @Zendesk. Looking forward to learning new things, gaining experience, and enjoying the journey!

#MarchMadness, AI style: Zendesk CEO Tom Eggemeier writes about how he built an AI scouting app with his son to show why leaders should code, not coach, from the sidelines: zdsk.co/4brDlGr

🎙️This week on #AI and the #FutureOfWork @Zendesk CTO @amcdermo joins me to discuss: ✅ The shift to Deterministic AI ✅ Paying down "service debt" ✅ #ContextEngineering The future of #CX isn't #superintelligence. podcasts.apple.com/us/podcast/ai-… #TeamHuman #podcast

Service has moved far beyond scripts and binder — and AI is raising the bar again. In Purple Reign's podcast, Zendesk's Adrian McDermott shares how AI can help teams tackle service debt, speed up resolution, and improve the customer and agent experience: zdsk.co/472sTUL

@stevibiel Hey Steph! Apologies for the delay. Kindly send us the following information so we can assist you better; 1. Your Zendesk subdomain 2. The email address you use to log in to Zendesk 3. Any open ticket number(s) you currently have with our team

Genuine question for @Zendesk: If your site is full of AI and automation jargon/messaging, why is it so hard to get a response from sales? Tried multiple forms/emails to sign up this week but I've been waiting to hear back for several days. Would love a faster path!

@colevscode Hey Cole! Thanks for reaching out! Here's an article to help you out with cloning reports: zdsk.co/3P5OLIy If you need more assistance, kindly send us a DM with your Zendesk Subdomain and the email you use to log in so we can assist you further. Hope this helps!

@zendesk Why can't I move a report from one dashboard to another? Is there any way to duplicate a report to a different dashboard without rebuilding from scratch? I feel like I'm taking crazy pills!!!

There are moments where you stop and look back at the journey — and realize just how rare it is. Today is one of those moments. I’m incredibly proud to share that @forethought_ai has signed a definitive agreement to be acquired by @Zendesk .

We have signed a definitive agreement to acquire Forethought, which will take #ZendeskAI's ability to learn from every interaction and will amplify it across every channel and platform. Read more: zdsk.co/4lprNYX

@cx_everywhere Thank you! 💚

CXEverywhere reviewed the leading omnichannel support tools and here are the top 5 👇 1. @Zendesk 2. @freshdesk 3. @Intercom 4. @ServiceCloud 5. @HubSpot Full rankings & details: cxeverywhere.com/tools/top-omni…

@yeswanth5566 Hi there, thanks for flagging this to our team, and we're sorry about the trouble this has caused your team. Our team would like to know more about what is happening. Could you send us a DM with your Zendesk subdomain, email address, or any open ticket(s) from our team?

@Zendesk our users are facing extreme slowness and chat widget is not working as before - failing message, not able to resume chat, ui is not appearing immediately takes (20s)

@RockyRoark Thank you 🤩 💚

SaaS brands don’t have to be bland or generic. The best ones are full of personality and storytelling. Here’s a few examples: @SlackHQ @Mailchimp @Gong_io @HubSpot @intercom @Zendesk @salesforce What others come to your mind?

Read Adrian’s full take here: zdsk.co/4qPI9v4

AI agents work best when they make service better, not just faster. In Runtime’s Roundtable, Zendesk CTO Adrian McDermott shares what’s working to put AI agents into real service workflows. zdsk.co/4qPI9v4

@JaeHasABlackJob Hi Jacqualine, thanks for reaching out—we're here to help! Our team would like to know more about what is happening. Could you send us a DM with your Zendesk subdomain, email address, or any open ticket(s) from our team, so we can take a closer look? twitter.com/messages/compo…

Hi @Zendesk is there an issue with your two-factor authentication system. I haven't been able get a passcode all day. This means I can't login to my work. 🙆🏾‍♀️

@VentureBeat Go Jon! 🥳 🤩 💚

AI agents can reason. But when it’s time to take action, a lot of systems still break. On Feb 19, @1Password, @Zendesk, and @ResolveAI are joining us to unpack what’s blocking real agent autonomy and how teams are fixing it. Then we open it up for off-the-record builder discussion. Join us: bit.ly/4t7binY

@anna_shchehula @EmlynThompsonLA @_CallMeMacy @SamiraBehrouzan @ShrikalaKashyap @speedrun @TracyMassaro_ Let's go! 🥳 💚

Excited to share that @Zendesk is proud to be a founding host of the first-ever Boston @Techweek_ @a16z , bringing together founders, operators, investors, and builders on May 26-31. If you are a founder, VC, or ecosystem partner - let’s connect. Let's go! #BOSTechWeek

I speak with @Zendesk CEO Tom Eggemeier about the shifting landscape in customer service, the implications of agentic AI, and his leadership journey. x.com/i/broadcasts/1…

@derintolu Hi Derin, we're aware of a recent wave of unsolicited registration emails targeting Zendesk customers and users, inviting recipients to register or activate their accounts. Our team is actively working to mitigate and prevent these emails.

@Zendesk Did you guys somehow get comprisied. I am getting emails from hundreds of zendesk businesses...

@ohnobinki Hi Nathan, we're aware of a recent wave of unsolicited registration emails targeting Zendesk customers and users, inviting recipients to register or activate their accounts. Our team is actively working to mitigate and prevent these emails.

So frustrated that @Zendesk has no clear way to report abuse when other people enter my email on their customer support portals which do not require email verification (and why is unverified submission even an option?—very much an anti-feature if you ask me!).