mail2web.com

@HandymanPAJ Hi @HandymanPAJ! The team resolved most of the issues and they are currently monitoring the performance. Please let us know if you are still experiencing any issues. Thank you for your understanding and please excuse us for the inconvenience the upgrade might have caused you!

@mail2web @mail2web how long will this disruption be as it's almost been 5 days so far to my knowledge! TIA

@mail2web is your email system down? I haven't been able to access this for a number of days now!

@AlmaAlexander Hi Alma! Thank you for your feedback. Please allow us some time, the team is still working on all the issues to resolve them asap. Thank you once again for your understanding!

@ProgmodeBGG Hi Sean! Please excuse us for the inconvenience caused.We were performing an infrastructure upgrade and some of our customers might experience some issues. Can you please DM us your account information and we will have someone from the support team to assist you?

@mail2web I’ve been unable to log into my mail2web.com (via ex7.mail2web.com) email since 6/17 and all the support links on mail2web.com seem to be dead. Any assistance would be appreciated!

@Michael08483429 Thank you for your understanding! We are glad your services are up and running. Yes, the chat should be back online. Thanks again!

@MargJoyce Hi Margaret! We were experiencing some issues due to the planned infrastructure upgrade we were performing. Please accept our apologies for any inconveniences this might have caused you. Thank you for your patience!

@mail2web I have not been able to sign in to mail2web for 3 days. I use outlook, is there a problem?

@fzlosman Hi @fzlosman! During the planned upgrade of the email infrastructure, we encountered a number of issues that resulted in a greatly extended period of downtime. Please excuse us for any inconvenience this might have caused you! Thank you for your understanding!

@mail2web mail isn’t working since yesterday morning!

@Michael08483429 Hi Michael! Yes, we were experiencing some issues due to the planned infrastructure update we were performing. Please accept our apologies for the inconvenience this might have caused you. Thank you for your understanding!

@AlmaAlexander Hi Alma! During the planned upgrade of the email infrastructure, we encountered a number of issues that resulted in a greatly extended period of downtime which continues to impact some customers. Please accept our sincere apologies! Thank you for your patience!

@Alexinbk Hi Alex! During the planned upgrade of the email infrastructure, we encountered a number of issues that resulted in a greatly extended period of downtime which continues to impact some customers. Please excuse us for any inconvenience this might have caused you. Thank you!

@mail2web my work email has been down for 24 hours. Any updates on when it will be back up?

@BassFinatic62 Just followed you. Please try again! And please follow us if you continue having issues with DMing.

@mail2web Tried to DM you received twitter message indicating I can't DM you because unless you follow me.🤔

@mail2web I seem to have forgotten my pop2 network PS so I logged into mail2web but my login credentials aren't working for some reason. What do I do?

@tiesys Hi Mike. I sent your question to our support team. Please expect a reply from them soon.

@mail2web I can’t log on to Ex7.mail2web.com - is it just me??

@NiTanHuman0 Hi @NiTanHuman0 all email has been restored and accessible. Please kindly contact Support if he still doesn’t have access. Thanks for your patience.

@mail2web Hi. A member of my family tells me that he does not have access to the platform since Monday 8/10 and he still can not enter today. We hope that everything is resolved quickly, since a lot of important information comes to that email.

We are experiencing issues for some customers. We are currently investigating into this and will post an update soon. Thank you for your patience.

@Jon_2008 Hi @Jon_2008 all updates to the remediation process are posted on the URL below, and we're aiming to post every few hours. We're working 24/7 to fix the issue. Service status updates: help.myhosting.com/hc/en-us/artic…

...this as quickly as possible.

@Jon_2008 Hi Jon, we apologize for the interruption to your service. Updates to your service are posted here and are updated every few hours: help.myhosting.com/hc/en-us/artic…

New status available on the new Service Status page. Please visit this URL for all future status updates. Thanks for your patience. myhosting.zendesk.com/hc/en-us/categ…

@robindargue Hi @robindargue we are still fixing the issue for a small group of customers. We will continue to post updates on myhosting.zendesk.com/hc/en-us/categ… ETA will be posted once our technicians give us an ETA.

@mail2web When is the eta for all mailboxes ? I have been without email since Monday afternoon

Our technicians have provided an ETA. Majority of mailboxes have restored service. A small group of mailboxes will get service in the wee hours of the morning. Another small group of mailboxes will get service tomorrow early afternoon. We are continuously working to address...

@RichardSambolec Hi @RichardSambolec we thank you for being a customer for over 12 years and we sincerely apologize for the interruption to your service. We are working continuously to resolve the issue. Thank you for your patience.

A group of mailboxes have restored service this morning, and we are continuing to remediate the remaining mailboxes. We will provide a progress update shortly with greater detail.

@eric_jansen_ Hi @eric_jansen_ we posted a detailed update on the service notification page. You probably saw it by now but just in case: myhosting.zendesk.com/hc/en-us/categ…