Uber India Support

Forgot something in an Uber? Worry not, we are here to help you out. Here's how - uber.com/en-IN/blog/for…

@abhaybharghavan Hey there, we are unable to locate the trip in reference. Please share the registered contact number from which the trip was requested via Direct Message. We will get back to you. twitter.com/messages/compo…

@UberIN_Support @crazzy803 7736350618

Hi @Uber_India,@Uber, @Uber_Support Disappointing experience in Pune.Booked Nigdi to Seasons Mall (~30 km) at ~₹350, but after the trip started, the driver said ₹25/km and the fare went up to ~₹750.This feels misleading—expect consistent pricing as shown in the app.

Your safety is always our priority, Mayank. We regret that you have faced this experience on our platform. To help us investigate thoroughly, please provide more details regarding the incident happened with your girlfriend. Additionally, please share the date, time, and trip details. We shall follow up at the earliest.

@Uber @Uber_Support I booked an auto the driver is charging extra saying that u got 2 cartoons of boxes which will be counted as laggage so I'll charge extra and misbehaved with my GF and and was asking for cancellation fee saying that I'm loss now that u r cancelling

@2KD_Bot Hey Mayank, please allow us sometime while we look into this and get back to you with an update soon. twitter.com/messages/compo…

Hey there, thank you for reaching out, and we sincerely apologize that your experience was not up to our standards. We are happy to assist you in resolving this; to help us conduct a thorough investigation, please share the date and time of the trip along with contact details via Direct Message. Additionally, could you please confirm if the amount was paid in cash or through a digital payment method? If it was a digital transaction, kindly share a screenshot of the payment for our reference. Once we have these details, we will perform a Fare Review and follow up with you as soon as possible. We appreciate your cooperation and look forward to assisting you.

@Uber I had a very frustrating My fare was shown as ₹113, but before the trip even started, ₹153 was deducted from my account. Then, during the trip, the app showed that I still needed to pay ₹113 offline. After reaching the destination, the driver asked me to pay ₹163 more.

@ghosh_suhail Hey there, sorry to hear about the hassle. This is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up twitter.com/messages/compo…

Dear @Uber_Support @Uber if this is the condition of a top rated cab, I'm afraid you have work to do. Also, it is mentioned that the driver is hard of hearing, but he is constantly on phone with his earphone plugged. How will he year horns? #UberIndia @jaagograhakjago

@almighty_aman_1 Hey Aman, we've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding. twitter.com/messages/compo…

Dear @Uber_India @Uber_Support @Uber I was overcharged by your driver. Actual fare was ₹106 but I was forced to pay ₹176 in cash. Your support team is denying refund. This is unacceptable. Please resolve this immediately or I will escalate to consumer forum.

@sudhamenon2006 Hey there, this is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up. twitter.com/messages/compo…

@Uber_India @Uber_Support , shameful that you allow such vehicles to ply customers. This was my ride today for almost Ts 700 and I am terrified I have caught some infection from this cab. #uber_indiascams #PoorService

@GobindpreetG Hey there, sorry for the trouble you had to face, this is certainly not the experience we'd like you to have, could you please share your registered number and email ID via Direct Message in order to help you further? twitter.com/messages/compo…

@Uber_Support @Uber Showing a rate of 110 inr while booking and charging 16-25 INR higher during end of ride everytime since 17th March 2026 without any change in route+ ride time etc. On top of it giving lame excuses for the increase in rate. It's disgusting and fraudulent.

@imalwayskhush Hey Shital, thank you for reaching out to us. If you have any concerns please provide us with a brief ! We hope to hear from you again soon. twitter.com/messages/compo…

@UberIN_Support I think you've sent sms for the refund of ride fare, while you must be refunding the difference, i.e. 650-370 = 280

Exciting news for the UK: we're teaming up with @Baidu_Inc's Apollo Go to pilot autonomous vehicles in London! Testing is expected to start in the first half of 2026, under the UK’s frontier plan to begin trials for self-driving vehicles. We’re excited to accelerate Britain's leadership in the future of mobility, bringing another safe and reliable travel option to Londoners next year.

@hindustani52727 Hey there, please allow us sometime while we look into this and get back to you with an update soon.

@Uber @Uber_Support #uber #uber Firstly, my fare was more than the estimate, despite that the driver charged me 50 rupees extra for parking, I found this very bad, Uber and its drivers are so useless. My real estimate fare is 626

@ZOO_46 Hey there, this is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up. twitter.com/messages/compo…

The parcel is quite expensive, and this situation is very concerning. Requesting immediate assistance and resolution on this matter. @Uber_India @Uber_Support @Uber_Support @Uber #Uber #UberIndia #CustomerSupport #UrgentHelp #ParcelIssue #Mumbai

I booked an Uber Parcel today from Thane to Andheri. The delivery partner picked up my parcel, but now he is not responding to calls or messages. It’s been almost 1 hour, and the app still shows him near Thane West Railway Station.

@evaswani Hey there, this is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share the date and time of the trip via Direct Message. twitter.com/messages/compo…

@Uber_India how do you manage to have such drivers who are. Nuisance to society. This asshole was driving at 20 km/ hr because he was busy talking on phone to his Relative about some police case against him. I politely asked him to speed up and then he started shouting entireride

Hi there, thank you for checking on the status of your account. After careful review of your account, we have determined that you are not eligible for the reactivation of your account. We understand that this news may be upsetting, but this decision is final. If you need to access any of your account information, you can still visit drivers.uber.com. You can learn more about account deactivations here. (uber.com/in/en/drive/dr…). Appreciate Your Understanding.

@Uber_India please help 8279526567 mera account deactivate kar diya gya h meri koi galti bhi nhi h m imandari se apna kaam karta ho aur age bhi karta rahunga meri madad kare

@atifkhan20558 Hey there, we're working on your concern, and we'll get back to you with an update at the earliest.

Hey there, sorry to hear about the hassle. This is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up.

कस्टमर ने कंपनी के क्यों आर पे पेमेंट किया जिसका ट्रांजैक्शन भी है ट्रिप एंड नहीं हो रही बिना पैसा लिए ट्रिप को कैश पर और करना पड़ा है @Uber @Uber_Support @UberSoc #mumbai #Uberlândia

@AaruPal4520 Hi there, sorry to hear about the trouble. For us to help you better, please share a screenshot of the screen that you've mentioned along with contact details and once shared, we'll review the same to understand the issue and help you better. We'll follow up. twitter.com/messages/compo…

@Uber_Support Sar main new user hun Maine upar cal hi login kara hai aur mujhe offer mila tha Maine first ride book Kiya cab uske bad agale din offer remove Ho Gaya Aisa kyon Kiya aap logon Ne please help

@dash_reshav Hey Reshav, in order to investigate further, we would request you to elaborate your concern and share contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up. twitter.com/messages/compo…

Hey @UberIN_Support I recently took a first ride in auto where there some promotion got auto applied the initially the price came to zero when the ride got ended the fare shown is zero but driver charged me 110₹ and argued with me too why to give promotional offer then pls help

@evaswani Hey there, please allow us some time while we look into this and get back to you with an update soon.

Hey there, We understand how unsettling this situation must be for you, Please know that your safety is of utmost importance to us, and our safety team is actively investigating your concern with the highest priority. We appreciate your patience during this interim period and will update you as soon as possible.

@UberIN_Support Also, on 19 March 2026 at around 2:30 PM, we booked an Uber car, and even the driver insisted on going by meter. We have call recording proof, and you can also verify this from the Uber call records. This issue is now happening even with cars, which is very concerning.

Booked Uber Auto (₹150 shown). Driver refused & demanded ₹200 via meter, saying “Uber shows different fare.” When we resisted, he got aggressive & even tried to attack us (video proof). This is unsafe & unacceptable behavior. @Uber_India please take strict action.#Uber @RVCJ_FB

Hey Rahul, we’re happy to assist you. Could you please confirm how much you have paid to the driver? Also, please confirm if the amount was paid in cash or through a digital payment method? If it was a digital payment, kindly share a screenshot of the transaction for reference. We’ll look into this and follow up soon. Appreciate your cooperation.

2: Ended up paying ₹620 for the ride. @Uber, why are drivers allowed to override fares and take advantage of passengers like this? This is highly unprofessional and a really frustrating experience.

1. Booked an UberXL from Pune Railway Station this morning—fare showed ₹387.76. Once I stepped out with my mother, the driver suddenly said he’d go by meter or cancel the ride. Felt stuck and had no real choice in that moment.