Uber India Support

Forgot something in an Uber? Worry not, we are here to help you out. Here's how - uber.com/en-IN/blog/for…

@sudmeh29 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

@Uber_India No response and no action so far

@Uber_India Made multiple attempts to have my pic on Uber account. When try through Uber Android it says contact customer support and when you try to customer support it says do it on Uber App Never had any profile pic earlier How to get over this issue

@ShikhaDey592 Could you please confirm if the amount was paid in cash or through a digital payment method? If it was a digital payment, kindly share a screenshot of the transaction for reference. We’ll look into this and follow up soon. Appreciate your cooperation. x.com/messages/compo…

@UberIN_Support I replied and shared all details in your X chat. Kindly check and process at the earliest.

@UberIN_Support @Uber_India Dear Uber India, I had a disappointing experience in Guwahati. The fare on my app was Rs 62.8, but the driver, Akram Ali, asked me to pay Rs 111.8 because a different amount was showing on his app.

@akakk0j12 Our team is currently reviewing your concern and will be in touch shortly. We appreciate your patience while we look into this.

@UberIN_Support @Uber_India It's been 4 days, and I'm still getting the same reply: "We're working on it." How much more time do you need to resolve my issue? I've already shared all the required details. Please stop delaying and provide a proper resolution. @UberIN_Support

I request @Uber_India to investigate this case, credit my pending ₹120 Toll and ₹3.15 Waiting Time, and improve support for drivers. This is NOT about ₹120. It's about fairness, accountability, and respect for every driver. @LabourMinistry @PMOIndia #UberIndia #DriverRights

@LingampallyIND We understand your sense of urgency here. Your concern has been shared with the relevant team. You will soon hear an update from us. Appreciate your patience while we look into this for you. x.com/messages/compo…

@UberIN_Support What is shortly means? 1 month or 2 month??

Driver accepted the ride, then cancelled saying it’s an intercity drop and demanded extra charges. This defeats transparent pricing & rider trust. Please take action. @Uber_India @Uber_Support #Uber #RideCancellation #CustomerRights

@YY459464 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding. x.com/messages/compo…

@Uber_India I booked an airport cab for 5:00 AM, but I’m still waiting. The app keeps showing a 7-minute wait, yet no cab has been assigned. My flight is at 7:00 AM, and because of Uber’s delay, I may miss it. Who will take responsibility for the loss?

Booked an Uber to the airport for 5:00 AM. The app kept showing a cab would arrive in 7 minutes, but no driver was assigned. If I miss my flight because of this delay, who will be responsible?This is extremely frustrating, especially for time-sensitive airport travelPlease check

@aggarwal_i36716 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

Hi @Uber_Support , I was overcharged on a recent ride from Indiranagar to Hebbal. The amount charged was higher than the actual fare quoted. I'd like this looked into and the difference refunded. Happy to share trip details via DM. Can you help?

@TapanThakkar10 Upon reviewing we see that your concern has already been addressed. We urge you to keep an eye out for the response shared in-app for more details and revert to the same thread, might you have any further queries in this regard. We'll be more than happy to help.

@UberIN_Support I keep on getting response that you paid extra but we will not refund, why??

@UberIN_Support , On trip of 11 Jul 2026 faced issue of increased fare at end of trip, please check

@architsrivasta6 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding. x.com/messages/compo…

@Uber_India @UberSupport Urgent help needed! Driver Mohammad dropped my mom off at 1:05 PM, took the cash, but hasn't ended the trip. He's been driving for over an hour, racking up the fare. App says "Cancellation failed." Safety line hasn't resolved it. Force end this trip now!

@MohsinKalyani1 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

@Uber_Support @UberIN_Support @UberINSupport @UberIN_Support @uber "My Uber driver account has been permanently deactivated without a proper review. I am a dedicated driver and want to appeal this decision. Please help."

@PrashantS1710 Please allow us sometime while we look into this and get back to you with an update soon. x.com/messages/compo…

@Uber @UberIN_Support @Uber_Support Hello Uber Support, I have been facing the amount issue with the Uber app that prevents me from using it. Despite my previous reports, I have not received a proper resolution, and the problem remains unresolved. This is very frustrating as I am completely unable to book rides.

Hi @Uber_India @UberIN_Support @Uber_Support @dkhos I recently took a ride costing approx ₹288 and paid the full amount in CASH to the driver. However, the app is still showing this amount as DUE.I’ve tried contacting customer care but received zero response.Please look into-it.

@smahipal679 Sorry to hear about the hassle. This is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up. x.com/messages/compo…

Hey @Uber_India, is threatening customers part of your service policy now? Your driver threatened me instead of doing his job. Shameful service and zero concern for passenger safety. Fix your drivers or stop pretending you care about customers. Immediate action is expected.

@Satish9207 We've forwarded your concern to the relevant team. You will hear an update from us shortly. Appreciate your patience in this regard. x.com/messages/compo…

"Uber Support! My daily payouts have been stopped for 2 months, and I'm missing intercity, rental, and Airport Prime SUV trips. I've tweeted twice without response. Please fix my Driver ID Satish9207 @UberIN_Support

@kar_ranjan54180 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding. x.com/messages/compo…

@Uber_Support fraud during my recent journey during booking it was shown 720 but after completing suddenly final price 873 rupees without any clarification , very pathetic service like a frustrated @Uber @jagograhakjago @nitin_gadkari

@Garfieldthegr8 We deeply regret that you had this upsetting experience. We’ve reviewed your concern and sent a detailed response via the in-app Help section. Please review it, and reach out if you have any further questions or need support. x.com/messages/compo…

@UberIN_Support Still waiting on the refund , how long before its done?

@UberIN_Support despite providing screenshot of g payment payment collected by driver citing that card payment is not received . The double collection is not being refunded by uber. Pl explain what is the challenge to refund fare collected twice? customer support is refusing!

@kakkad_parul We apologize for any inconvenience caused, as this is not the experience we aim to provide. Could you please share the contact number and email address associated with your trip via direct message? x.com/messages/compo…

@UberIN_Support I don't have time for your repeated shit. I'll keep messaging every time y'all mess up. Let me see a resolution instead of bullshit. @Uber_India @kakkad_parul

@Uber_India @kakkad_parul as usual uber showed one rate charged another-HIGHLIGHT-They say they've charged the quoted rate at time of booking & I've sent them the screen shot of what I was told to pay!! DON'T DM ME UBER -ANSWER HERE. What is refund!!! I've not got any refund!

@supprabhakar We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding. x.com/messages/compo…

@Uber i took you ride today, it was showing 449 reached destination there was no traffic everything was fine still it charged me 496 in the end please review

@RajkumarMe66447 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

@UberIN_Support Sir ji mera uber ka account deactivate ho gaya plz help me Mera account unlock kar do aapke hath jod ke request hai Name- Rajkumar Mobile-9653807946 Email-rajkumarmeena071@gmail.com

@UberIN_Support you shut down shuttle services and refunded the amount to Uber Wallet instead of the original payment method. This is unfair — it forces customers to use your platform. Refund the money back to source. #UnfairPractice #RefundToSource

@Rajnika12201903 We understand that this situation may be frustrating, and we’re here to help. Could you please share more details about your concern via Direct Message, so we can assist you promptly? x.com/messages/compo…

@UberIN_Support I m sending my relative mobile no. Pls contact with and get complete details . Mayank dubey - 8299163322

@Uber @PoliceGhaziabad दिनांक __14_/07/2026 को मेरे रिश्तेदार पर वैषाली, गाज़ियाबाद में महागुन मॉल के पास एक गंभीर हमला हुआ। उन्होंने Uber Bike सेवा बुक की थी और घटना के संबंध में संबंधित राइडर के खिलाफ शिकायत दर्ज कराई जा रही है हम @Uber_India @ghaziabadpolice से अनुरोध करते ह

We understand how unsettling this situation must be for you. Please know that your safety is of utmost importance to us, and our safety team is actively investigating your concern with the highest priority. We appreciate your patience during this interim period and will update you as soon as possible.

@UberIN_Support I had a word with driver, he was saying his mobile got hanged. But this is not right.. It’s been more than 2 hours now that the package has not been delivered

@Uber @Uber_Support Need immediate help for this ride.. Driver has my package and not receiving the calls and nor following the right location.. He is at the same location for so long, it’s been 1.5 hours already

We understand how unsettling this situation must be for you. Please know that your safety is of utmost importance to us, and our safety team is actively investigating your concern with the highest priority. We appreciate your patience during this interim period and will update you as soon as possible.

Booked a parcel @Uber_India @dar today. The first delivery partner called me, then Uber reassigned the parcel to another rider without informing me.I still haven't received my parcel.No response from Uber Support despite repeated attempts #Uber #ConsumerRights