Uber India Support

Forgot something in an Uber? Worry not, we are here to help you out. Here's how - uber.com/en-IN/blog/for…

@makerguru_ Please allow us sometime while we look into this and get back to you with an update soon. x.com/messages/compo…

why would i pay cancellation charges when uber driver cancelled the trip? @UberIN_Support India need more better cab ecosystem where atleast driver has some courtesy with their customers.

@Sujeetpvt We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

today i faced worst experience with @Uber_India i had booked a ride for 171 rs but when i reached at my location it showed me to pay 320 rs.But the worst part is there was zero traffic on roads and my pick and drop location was right. 🫥 @Uber Never expected that it's gonna happn

@Chinten26 We’re sorry to hear about the hassle. This is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up. x.com/messages/compo…

@Uber_Support This is today's charges and will show you how much I get charged later

Everytime when auto is booked I see x amount even bear drop off location the amt is same then how come later I am charged 30 rs extra after the trip is over. There is no change in route or traffic. Upto 5 rs I can understand but 30rs is more.pls refund @Uber_Support

@Abhishek810696 We are sorry for the inconvenience caused. Could you please confirm the exact amount paid on this trip to the driver-partner in cash. We’ll assist you accordingly. x.com/messages/compo…

@UberIN_Support I have paid this amount in cash

@Uber_India I had just booked a ride from Gurgaon to Behror. Apart from the fare and toll/taxes, the driver charged me an extra ₹500. He also threatened me with physical harm. This is the second time this has happened to me. Booking date and time- 3mar/1:08pm

@RishiKant98 We're deeply sorry to hear about this incident, Please help us with your registered contact details along with the date and time of the trip. Our safety team will get to the bottom of this at the earliest. x.com/messages/compo…

@UberIN_Support I booked an auto on my regular commute. Not only did an autorickshaw different from the one indicated in the app show up, but it was also unregistered. The traffic police pulled up the rider, asking for proof of purchase. To my surprise, the rider could not..(1/n)

@anjanavdas @Uber @blrcitytraffic @BlrCityPolice We deeply regret that you had this upsetting experience. We’ve reviewed your concern and sent a detailed response via the in-app Help section. Please review it, and reach out if you have any further questions or need support. x.com/messages/compo…

@bumblebeeNS200 Please allow us some time while we look into this and get back to you with an update soon. x.com/messages/compo…

@UberIN_Support @Uber_India why are you consistently charging additional amounts. Almost every time I book an uber this comes up

@varunbala29 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding. x.com/messages/compo…

@UberIN_Support @Uber_India Please contact me I have paid in cash despite it was online I need a callback from the team asap please

@sanjiv_datta Sorry to hear about the trouble. For us to help you better, Please share your registered number and share a screenshot of the error screen that you've mentioned and once shared, we'll review the same to understand the issue and help you better. We'll follow up. x.com/messages/compo…

@Uber_Support The option to call driver not working on the App.

@bhoopathyUws33 Please allow us sometime while we look into this and get back to you with an update soon. x.com/messages/compo…

@Uber_Support My account is deactivate Uber ID HELP ME PLEASE UBER TEam Uber email ID bhoopathystoner@gmail.com Uber contact number 8838746293

We regret the inconvenience you have experienced, as this is not the standard of service we strive to provide. To help us address your concern more effectively, we kindly request that you share additional details, including a screenshot of the screen you mentioned, and your registered phone number via Direct Message. Once we receive this information, we will review your case and follow up to resolve the matter promptly.

Bastard .. son of whore @Uber_India @ubedinia This is every day chaos .. when i select correct pickup point you change it to other road and make me walk or cancel the ride and can’t your maps be updated or your executives are sleeping I select and still you change it. WTF 🤬

@jayesh_anchan This is certainly not the experience we'd like you to have. Please share your registered number via Direct Message in order to help you further? x.com/messages/compo…

Hey @Uber_India you charge in advance and then while trying to book the cab, the drivers don't accept....by when will the refund be processed upon cancellation due to long wait time?

@anjanavdas @Uber @blrcitytraffic @BlrCityPolice Please allow us some time while we look into this and get back to you with an update soon.

@im_anshuman93 We’re sorry to hear about the hassle. This is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up. x.com/messages/compo…

@Uber @Uber_India, when I cancel a trip after someone has accepted it, I have to pay part of the fare. But when your partners accept my trip and cancel it a minute later, then what? Isn't it a waste of my time?

@Portogem We are sorry for the inconvenience caused to you, we've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

.@Uber @Uber_India @UberIN_Support Scheduled taxi from Railway Station as we were running late first they asked for extra money apart from fare and now we are waiting in a long Queue for CNG. Could have filled earlier. Really Shady Practice. No value of customers time.

@Sastha93883062 We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding. x.com/messages/compo…

In my Uber lite app,it is showing Rs.100 as outstanding. Am ready to pay. Already Gift card Rs.100 paid. Help Am unable to book ride due to this. Krishnan Srinivasan @Uber_Support

@iamdpanda2019 We are sorry for the inconvenience caused to you. Please share your registered phone number and email ID associated with your Uber account. Also provide trip details along with trip date and time.

@Uber_Support @Uber how is it fair that your registered driver is not accepting the requests if the distance or estimated fare is less. This has been a problem in a city like Pune. Either they accept request and ask for more fare or they don’t. Pls find a solution to this

@anmolgoyal112 This is certainly not the experience we'd like you to have. If you want us to review a specific trip, please share your contact details used to request the ride along with the date and time of the trip via Direct Message. We'll follow up. x.com/messages/compo…

Hi @Uber_India need help, your driver disappeared with parcel and your help section is not working.please help

@MasroorKhanpxb We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

@UberIN_Support MH01DR6336 CASH DIDN'T COLLECT FORM CASTMER. RIDER DIDN'T ACCEPT MY CALL I DIDN'T COLLECT ANY CASH IN THIS TRIPS.. I CALL UBER HELPLINE TEAM THAY DIDN'T HELP ANYTHING SO PLEASE HUMBLE REQUEST TO UBER TEAM REVOLVE MY PROBLEM. THANK YOU 🙏😊

@chasingred We've addressed your concern and sent a response your way. You should be able to view the details via Direct Message. Appreciate your understanding.

@Uber_Support @Uber could you explain why your app showed the total amount to be paid as ₹17.60, but the Uber driver asked me to pay ₹96 instead? I paid the full amount of ₹96 to the driver. Could you please clarify why there was a difference between the fare displayed.