Manush

@rav4kar @airindia please provide us a contact at the newark liberty international airport that we can talk to about this issue @EWRairport

@airindia @airindia @manushpalan it's just a blanket statement, but please act fast and resolve this crisis asap, hope some higher officials are on it. Bring back the trust!

July 26 AI 144 EWR to BOM got rescheduled for 10am the next day July 27 after multiple delays and cancellations on the 26th. Which now again got rescheduled to 3:15pm. Please confirm! Been at the airport for almost 24 hours now. What to do? @airindia

@airindia Please confirm what time is the next flight and what arrangements Air India is making to help with this situation

@manushpalan Dear Sir, we know certain disruptions in plans are always stressful. We apologies for all the inconvenience caused. Please be rest assured, our airport team will be in touch with you regarding the latest updates.

@airindia AI144 Newark to Mumbai. We were told technical issue and plane is not here yet. Then it was delayed again and we were told that crew is stuck in a hotel because there was a fire. Who would keep people in a hotel during a fire?

@airindia what's really happening with AI144 EWR to BOM, the passengers waited whole day in EWR, then flight's cancelled and no proper schedule or arrangements yet! Your automated texts were bogus!

@airindia This flight has been rescheduled too. This it totally unacceptable. Please provide a reason for all these delays and confirm when will the flight take off. @airindia @RNTata2000

@manushpalan Hi, this is never the experience we want or expect for you! An alternate flight or full refund will be offered in such cases. As we can see our team assisted you with an alternate flight that will depart at 1000hrs on 27JUL23.

July 26, 2023 Air India Flight 144: 12:05pm EWR to BOM - delayed an hr the night before due to technical difficulties which further got delayed for 3 more hours after checking in and finally got cancelled at 4pm. No help provided. What to do?@airindia @RNTata2000 @EWRairport

@airindia Thanks. Just need an answer as in whats next? First need a reason and second need confirmations for the change of flights.

@manushpalan We understand how disappointing it can be when the schedule gets impacted. We are looking into this and our team will be in touch with the guests to provide the latest updates and further assistance.