Siddiqui

@KotiyalTushar @KotiyalTushar can you please call me back for change in route for my ticket

@eDreams_en I have been following up for my flight ticket refund of 2020 till now and there is absolutely no clarity on the refund @eDreams is saying that the airlines @airindiain will process the refund and @airindiain says edream will do the same. @RNTata2000 please help

@Motawif_SA @Motawif_SA need your help regarding the port of entry , I booked my flight from qatar airline and route is Torotno --> Doha and Doha--> Dammam by Qatar air and Dammam --> Medina by Flynas, Can I land to dammam on evisa from Qatar airline?

Have you received your Hajj e-Visa yet? If not, this is an urgent reminder for you to go ahead & complete the remaining steps Check your email to get all the needed information & follow the below: 1- Visit the MoFA website by clicking on this link visa.mofa.gov.sa/Account/HajSma… (1/2)

@Motawif_SA @Motawif_SA please help to answer it

@Motawif_SA @Motawif_SA need your help regarding the port of entry , I booked my flight from qatar airline and route is Torotno --> Doha and Doha--> Dammam by Qatar air and Dammam --> Medina by Flynas, Can I land to dammam on evisa from Qatar airline?

@khans235 Are you facing this error when you try to login "Booking not found for provided TicketId. Please verify again or contact our customer service"

@masood_85 @WiseNearly @hsharifain @Motawif_SA Same here ..

NEWS: #Hajj2022 @Motawif_SA has begun sending emails to successful Applicants in the random draw conducted to select Hujjaj from the Americas, Europe and Australia

@AbdulSa15045776 @Motawif_SA did you receive the approval email and since when it start happening with you, please share the country name if possible , just want to connect the dots

@masood_85 @Motawif_SA I got the same.

Attention! Kindly note that Motawif only accepts original passports as the official travel document for all Hajj applicants. No other document will be accepted. motwaif.com.sa #Motawif #Hajj2022 #Hajj1443

@BaladAltoyob @Motawif_SA I am facing this issue since morning and unable to access my profile since morning after receiving approval email in Hajj draw, any idea how your issue get resolved error is "Booking not found for provided TicketId. Please verify again or contact our customer service. "

@Motawif_SA From Canada, We are trying to pay for the last 3 hours every time a message pops up says: (oops! something went wrong pleqse try again later) We are trying to call customer servict as well for past hours, no answer all busy or are kept on hold then it hangs on!Any solutions!?

@bhoyinc @Motawif_SA I am facing this issue since and unable to access my profile since morning after receiving approval email in Hajj draw, any one have similar issue, the error is "Booking not found for provided TicketId. Please verify again or contact our customer service. "

@Motawif_SA We got accepted and selected package but are getting errors when trying to pay

@rohima92 @Motawif_SA I am facing this issue since and unable to access my profile since morning after receiving approval email in Hajj draw, any idea how your issue get resolved error is "Booking not found for provided TicketId. Please verify again or contact our customer service. "

@Motawif_SA I can't access my application anymore, why does this keep happening?

@HamdiHasan14 @mohaabdelmoula @Motawif_SA Brother I am facing this issue since morning after receiving approval email in Hajj draw, any idea how your issue get resolved

@mohaabdelmoula @Motawif_SA Thanks, my seems get fixed too. But my pending status is still there

@mohaabdelmoula @Motawif_SA Brother I am facing this issue since morning after receiving approval email in Hajj draw, any idea how your issue get resolved

@Motawif_SA Always the case for more than 5 hours, any explanation? Does it have an impact on the odds of the draw?

@Motawif_SA Waalaikum assalam I can understand but many of my family and friends can access their profile at the same time, my concern is the issue only specific to my account only?

@masood_85 Assalamu Alaikum, The website currently faces high traffic due to the overwhelming number of visitors. Our IT team is now looking into addressing this challenge ASAP. Motawif Team

@ShabibRasool @SpeedyTruth @hsharifain @Motawif_SA I am unable to login my account after getting approval email , facing this error " Booking not found for provided TicketId"

@masood_85 @SpeedyTruth @hsharifain @Motawif_SA Have you seen the package price increased from what was initially offered ?

@ASibrahim1111 @BilalKh64563736 @Motawif_SA is your issue resolved , because I start facing same error "booking not found for provided ticket id" after getting the approval email

Have you checked your application status on our platform? Here are a few points to help you better understand the next steps - If the application status is 'approved,' it means that your application has been selected. You can now proceed to package selection and payment.

@BilalKh64563736 @Motawif_SA is your issue resolved , because I start facing same error "booking not found for provided ticket id" after getting the approval email

@Motawif_SA My application status is again stating- booking not found for provided ticket ID.

@Motawif_SA Waalaikum assalam , I can understand but many of my family and friends can access their profile at the same time, my concern is the issue only specific to my account only?

@Motawif_SA I got email for profile approved but when i try to login my profile , it give me below error "Booking not found for provided TicketId. Please verify again or contact our customer service." Please help @Motawif_SA

@SpeedyTruth @atmosathari @hsharifain @Motawif_SA Did you receive this email?