matthewadam

@passpack Thanks it's working again now

@matthewadam Hello and thank you for contacting customer support.  Sorry for the inconvenience and issue.  Could you try to refresh the screen as the first step towards checking what may be happening?

@passpack is there a problem at the moment - I'm getting Unsupported Browser when I try to log on - tried it on 2 browsers + on an android phone... thanks

@AerLingus can you please let me know why flight ei3390 was diverted this morning and expected arrival time of the passengers in Leeds? Thx

@jet2tweets Thank you - I did send you a DM on 15th August but I have sent another one today with the requested info. Thanks!

@matthewadam Hi Matthew, we are extremely sorry for the delayed response! Please could you send us a DM including your Booking Reference, Email Address, Postcode, Departure Date & Airport? We can then investigate this further. Thanks, Josh

@jet2tweets I sent an email on 3rd July about changing seats and I've not had a response other than the automated reply saying you will be in touch - can I ask what the current wait time is for queries please? Thanks!

@AskVirginMoney Do you know when you will be implementing the Confirmation of Payee scheme for ex-YB current accounts? Every time people pay us money they get the warning that the account name cannot be verified and we have to explain that it's not a problem! Thanks.

@RevolutApp I have the premium plan and pay a fee when I add money to my account. If I upgrade to the metal plan would I still have the same fee or would that make adding money free / cheaper? Thanks

@helpmeswytch I have the original kit, and haven't used it for a year. The battery won't charge now (I didn't charge it for a year... oops). Is there anything I can try to get it working, or do you sell replacement batteries? Thanks!

@johnlewishelp I'm trying to find out if a particular model of camera is definitely in stock in your Leeds store before I go in. I've called the contact centre but they weren't able to confirm it - is there any way to find out before visiting the store? Thanks

@JohnLewisRetail I'm trying to find out if a particular model of camera is definitely in stock in your Leeds store before I go in. I've called the contact centre but they weren't able to confirm it - is there any way to find out before visiting the store? Thanks

@Payoneer_Help please can you help me get my account approved? documentation has been under review since 12th Jan. I don't appear to be able to DM you? Thanks

@forestholidays I sent you a DM over the weekend to ask what's happening with my refund that was promised on 17th April... no response yet. What's happening?

Pair Programming - because you can never have enough photos of cats and computers @VirtualPairProg

I've just guest blog posted... (I know I should be writing posts for my own blog, don't have a go at me!) x.com/brianteeman/st…

Matt’s always happy to get mic’d up! #extrovert #podcast #AllThingsJava

@AdobeCare @markmwphoto First thing I did was check the status page - this says that everything is "functioning normally"... it isn't here! status.adobe.com/creative_cloud

@VirtualPairProg get unemployed women into tech in Sweden bit.ly/2lygj6Z #thisisleeds

@virginmedia there's no number to block but don't worry... after 21 identical texts they seem to have stopped!

@virginmedia I've received over 20 SMS telling me fault F005083576 is fixed! I can't call right now. Is there any way I can stop them? Thx

Hi @kiezelwatchface - If I buy your watchfaces and then upgrade to a new pebble, are they transferrable to the new device? Thanks.