Matt Smith

@grabph at this time i haven’t gotten any emails yet about this ticket.

So sorry to read this. Per checking your report under case CAS-100059102193, we can see that our dedicated team has responded last May 9 asking for the official receipt from the restaurant/store and photo of all the item received for them to be able to review your concern further. Please reply directly via the thread of your report for further reference and handling of our dedicated team. Thank you

To all family & friends here in the philippines: all buyers beware of new @grabph policy regarding a refusal to refund when the store fails to provide the correct order. seems basic for a delivery service right? We have grab VIP “priority support” and they refuse to help us…

@grabph this issue was on my personal account and not the family account

@grabph I had another order from the same day that had a serious problem for a much larger amount, but they’ve been looking into it for the last 4 days (last reply was 2 days ago at 12pm) Ticket #CAS-100059102193. refund wasn’t denied or anything it’s just there hasn’t been action yet

@grabph Thank you for the speedy reply and we will check our email

@grabph @grabph at what point of waiting should we decide you guys don’t care about us and that we should just file a report with @DtiPhilippines? If it was me being accused of wronging someone, I would take it seriously in a timely manner rather than waiting 4 days for a response.

@mattsmith01010 Thank you for sharing the relevant details for your report. Rest assured, we have escalated this to our dedicated team for further review and reconsideration. Any additional updates regarding this will be provided directly via your registered email address 🙏

@grabph Okay, thanks for the reconsideration. We’re watching our inbox.

@grabph this is the support ticket number if you want it: CAS-100059099519

Hello! We sincerely apologize for the overall experience you’ve had and for the frustration this situation has caused you. To help us investigate this immediately and look into our support process, could you please provide the Booking ID for this order? You may also PM us through m.me/grabph. Thank you.

@grabph A-9AMGDECWX25UAV was the booking ID

multiple times to provide basic support for a delivery service so just remember you’re in the casino when ordering with grab and the house always wins.

It’s too bad Grab, we don’t need to keep valuing a service that doesn’t value us as consumers. As an American investor in Grab, this was a tipping point for me to have lost confidence in the company. Will update you guys if something has changed but they have refused…

must not value our business! It’ll be a shame to lose our family as consumers as we see this as unforgivable. Almost every other order is wrong nowadays or significantly late. We stay because they always make it right. Not anymore as something must’ve changed…

How can you trust a service when you have to gamble with whether what you get is going to be right or not and if it wrong- OH WELL sucks to suck! Honestly not even worth it from their view point. our company pays well over ₱100k a month for services with @grabph and…

The next candle after I clicked sell

@fckjanxy @vanshbatra88812 @DoorDash same here

@vanshbatra88812 @DoorDash it’s down, as soon as i picked up an order too lol

@DoorDash Is your Dasher app is down or what as I cant able to see any details in my profile and Earning section show zero balance and my current dash end automatically.

@TSol04 Yep, I was trading options and conveniently ended up getting to the breakeven point on my options to not be able to sell them unless I sell for an unknown price 1 contract at a time, and then when w/ support my 1m connect time has been 2 sessions of 40min & 20 min of waiting

Anyone else's robinhood app having outage problems?? Not working on both my phones. $HOOD

Next I’m buying Coca-Cola to put the cocaine back in