maxiwp
65 posts

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@EASPORTSFC
Explain this? I want compensation.
I was winning 6-4 in fut champions, my opponent made substitutions and now the game appeared blurry and I was unable to move. This led to me losing, this is twice this has happened. Please fix this.
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@SF_England Hello, I sent it via post yes. I originally sent a birth certificate photocopy on the 4th September but it got returned to me on the 18th as it wasn’t substantial. I sent my original birth certificate on the 18th. I don’t think it was sent with a tracking number. Thanks
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@maxiwp2 Hi there, just to check did you send this via post and was it sent with a tracking number? Thanks, Jason
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@SF_England Hi, how come other people get an expected update date but I’ve just been told I’ve got to wait 4-6 weeks. Some peoples look like the first picture, whereas mine looks like the second and third. I sent my birth certificate on the 18th September. What should I expect?



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@SF_England Thanks. Do you know when you would’ve got it? I sent it the 18th September and I haven’t heard anything since. It’s just worrying because I don’t even know if you’ve got my birth certificate? How do I know if it’s being processed? I’m just waiting if you get me. Thanks Ross
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@maxiwp2 Thanks for confirming. Once we get it, it's 26 working days for processing. Once the applications approved, we'd need your uni to confirm your Registration to release the payment which can take an additional 3 working days. Thanks, Ross
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@maxiwp2 Hi there, I assume that it was sent by post? Thanks, Ross
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@SF_England Thank you, I’ll complete the survey. I just wanted to clarify for reassurance. So you’re saying from when I posted my birth certificate on the 18th Sept, 26 working days later I should have my loan money? So the 23rd Oct?
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@maxiwp2 You're welcome. We're always looking to improve our service. If you have a quick second, could you take this short survey to give us your feedback?
ow.ly/J9zL30h2WdC
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@maxiwp2 Only the ID, which is around 26 working days at the moment. Thanks, Leah.
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@SF_England Sorry Leah I’m confused, so an extra 25 working days after the 25 days of processing the ID, or just 25 working days after I sent off my proof of ID (18th September)?
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@maxiwp2 Sorry, for postgraduate they only need to confirm ID, so around 25 working days. Please, note this is subject to change. Thanks, Leah.
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@SF_England Thank you I didn’t realise. So after the 25 days of processing my ID, how long is it expected to take to get my postgraduate loan?
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@maxiwp2 Thanks. Just for future reference, you can upload a copy of your birth certificate online. It's around 25 working days to process ID. Once the ID is processed the application is then passed over to the team to calculate your entitlement, and you can view the timescales for 1/2
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@maxiwp2 Hi there. This is because of the way we process ID. Did you post in your birth certificate? Is this a UK birth certificate? Thanks, Leah.
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@SF_England Hi Angela, thanks for the update. Do you know how long after the 24 days it would further take to receive the loan? Cheers.
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@maxiwp2 Hi there, The current expected timescale for evidence of identity to be reviewed and processed is 24 working days. Keep an eye on your online account as once processed the account will be updated. Thanks, Angela
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@SF_England Hi, for my loan, I was asked to send my birth certificate by post. I sent a copy on September 4, but on September 18, I was told it wasn't substantial and needed the original. I sent the original on the 18th but haven't heard anything since. What should I expect?
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@maxiwp2 @TicketmasterCS Gotta hope it’s a mistake because this just can’t be right
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@TicketmasterCS bought the Leeds festival payment plan today on 30/11/2023. Why have I received an email saying the next instalment is due tomorrow when it should be in January? Need a response Asap
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@IYELICWY @RyanWellssss @TicketmasterCS @OfficialRandL I hope so too, will literally be broke if they take another instalment by tomorrow
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