Mazda UK

@photo_cj I completely understand the frustration. Your loyalty means a lot & we're glad that Chris Allen did such a good job of caring for you. Our network planning team continues to assess new opportunities, and there may be a future location that brings Mazda support closer to you again

@Mazda_UK After 24 years of being a loyal Mazda owner & faithfully getting a dealership service every year on new Mazda vehicles, the consequences will be a change of brand to one of the many others that are on the Fylde Coast

Well, if you'd told me this time last week that I'd have this sitting in my driveway, I'd have said you were nuts... @Mazda_UK @mazdaukpr I believe that I've landed one of your ex-vehicles and so far I am delighted. Your dealers generally have been a cut above the rest whilst

@photo_cj Hello, We were sad to see Chris Allen Mazda leave our network. We're always working to ensure our network has locations that are easy to find for as many of our customers as possible and, for our Flyde Coast customers, they benefit from being closely located to Perry's Preston.

@Mazda_UK @russ_nicol When will you find a replacement for our local wonderful Mazda Dealer that closed last year ? Chris Allen Mazda were a top awarded Dealer by you but closed due to retirement, so far have not been replaced. Fylde Coast customers need a local dealer

@melvaz Hi, the warranty covers warrantable issues; lost/stolen items are not covered under the warranty terms and conditions. We are sorry the replacement is chargeable. To discuss this further, please call 03457484848. A member of the team will be happy to help. KR Adele

@Mazda_UK So I've just rung Mazda. Its £56 . But you haven't replied to this. I find it a bitter pill to swallow as this has just fallen off and its not covered under a warranty. 3000 miles on the clock. Shame.

@Mazda_UK randomly lost the tow eye cover on my 2026 Mazda 2 Homura . Never had it towed so is this cover able to shake free. A new cover seems to be around £40 ish a lot for something that isn't my fault.

@millarddvd Hi Dave, I am sorry to hear this. So we can further assist, please contact our customer relations team directly via mmukassistance@mazdaeur.com or by calling 03457484848. Thank you - Harry

@Mazda_UK is there an issue with the app? I get access denied on trying to sign in?

@MikePursey Hi Mike, we are sorry we missed your comment. We can confirm all Mazda 6th and 7th generation Mazda vehicles have a ‘flat-type’ beam pattern which means it will not need to be adjusted for driving on the left or right-hand side of the road. Thank you - Harry

@Mazda_UK Thanks Mazda, you have been a great help (not).

@Mazda_UK could you tell me if I need to put beam deflectors on a 2019 Mazda cx3 when driving in Europe? Thanks

@MarisaK009 Hi Marisa, we are sorry to hear this. We are aware you are currently in contact with our customer relations team regarding this concern. We will allow them to handle this. If there is anything else we can do to assist, please let me know.

@Mazda_UK just people are aware car goes to Southampton dealer for light on under warranty and the garage add 73 miles on clock using my petrol...

@NimsSavani Hi. As of July 7, 2024, all new cars sold in the European Union are required to be equipped with Intelligent Speed Assistance systems. This can be temporarily switched off internally with a button inside the vehicle - this is usually to the left side of the steering wheel.

@Mazda_UK what were your designers or technicians thinking - have had the CX80 Hamoura plus for 3 days and aleady annoyed with SPEED LIMIT beeps that keeps going off - why isnt there an option to turn this damn thing off - goes over by 1 mph and it bleeps - its so annoying

@BayCorunna Hi Corunna, so we can further assist, please can you private message us your vehicle details as well as the dealership the floor mats were ordered from. Thank you - Harry

@Mazda_UK Hey Mazda UK! I ordered rubber floor mats for acCX-5 in December from a dealer. Parts tell me the delivery date is two years away! What do I do?

@nio_svl Hi Leo, All parts inquiries are handled by our network of Mazda dealers who have trained experts on hand help. The Parts Advisors at the dealership will be happy to discuss any information about the Mazda vehicle and parts availability. Thank you - Harry

@Mazda_UK where in the UK can I buy K002 W0 001A mazda deposit cleaner that is mentioned in the manual?

@comp_technician Hi, thanks for getting in touch and we are sorry to hear this. If you need our assistance or would like to speak with our Customer Relations team about this you can contact them on 03457 484848 or email to mmukassistance@mazdaeur.com.

I will never buy a #Mazda car again. How can both electric mirrors fail within a week—straight after the warranty ended? 🤷‍♂️ @Mazda_UK

@The_Newty Hi Malc, I am glad to hear its all working. Our social media channels are monitored Monday to Friday between 08:30am and 4:45pm. Which is why we were unable to reply on Saturday. If there is anything else I can assist with, please let me know. - Harry

@Mazda_UK Well the carrier pigeon finally arrived did it H? I deleted and downloaded the app again from the app store.👍 I then got on with my life, ate several meals, showered x2, slept for 9 hrs, put up xmas decorations and insured mine and my wife’s cars whilst waiting for your reply.🤷🏼‍♂️

@Mazda_UK Any chance of an update on when we can expect the app to be working again, or are you waiting for some 13yr old schoolchild to finish their homework before asking for their help? All I get is this! It’s already installed and has been for 8 yrs! It just won’t update!

@Stuggie63 Hi Barrel, All parts inquiries are handled by our network of Mazda dealers who have trained experts on hand help. To make the conversation as easy as possible, please have all the vehicle information to hand including the vehicle's chassis number/ VIN. Thank you - Harry

@Mazda_UK hi there can I order replacement parts online ? I need a new canister of the foam / glue used for puncture repair on my Cx 5

@WheezyWhit Hi David, thank you for your message. We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again. We are sorry for any inconvenience caused. Thank you for your patience.

@Mazda_UK The MyMazda App appears to be down after yesterdays update. Is there any news on this?

@stixalbert Hi John, we are sorry to hear of the concerns with the MyMazda app. We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again. We are sorry for any inconvenience caused.

@Mazda_UK Had an update of the MyMazda app from Google play store yesterday, and ever since this is all I'm seeing when I try to use it! Is this a known issue? Is it being rectified?

@YeOldeBill1 Hi, we are sorry to hear of the concerns with the MyMazda app. We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again. We are sorry for any inconvenience caused.

@mazda_uk What on earth have you done to the MyMazda android app? Since the update, it no longer recognises my login, the 'forgotten password' links don't work at all and the 'create new account 'process fails after verifying my mobile number! I no longer have access /1

@metal4always Hi Micky, we are sorry to hear of the concerns with the MyMazda app. We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again. We are sorry for any inconvenience caused.

Ironically I’ve just had a text message from @Mazda_UK telling me I can download the new terms and conditions on the my Mazda app. No I can’t Mazda, it’s not working

@siocx5 Hi Brodie, We are sorry to hear of the concerns with the MyMazda app. We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again. We are sorry for any inconvenience caused.

@Mazda_UK Mazda have updated the app but it doesn’t work! Can’t log on despite changing password and deleting and re downloading app. Not helpful!

@Geluk125 Hi Gerald, thank you for your comments. We are sorry to hear of the concerns with the MyMazda app. We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again. - Harry

@Mazda_UK Mazda app updated this morning; won't accept my log in details. Tried to reset password unsuccessfully as verification code not received on my registered mobile no. or e mail 😡