Mike Pursey

@Mazda_UK Thanks Mazda, you have been a great help (not).

@Mazda_UK could you tell me if I need to put beam deflectors on a 2019 Mazda cx3 when driving in Europe? Thanks

@LeShuttle_Help @LeShuttle Have done thanks.

@MikePursey @LeShuttle Good evening Mike, due to the restricted character count on here, please can you send me a DM and I will be able to reply to you in full. Many Thanks ^Kate

@LeShuttle We are hoping to travel next month but our son has complex special needs. I was wondering about the new EES system and if there is any sort of fast track setup as he is lightly to get very upset at anything remotely out of the ordinary (such as getting out of the car).

@sainsburys Went into your Christchurch branch this morning and amongst other things bought 2 packets of your jam doughnuts. Honestly it's like chewing on a stale roll than a fresh doughnut. I should have checked as they are dated today but even so they should be edible.

@UlsterBankNI hi, I went to open my app this morning and it says I cannot access my account due to screen sharing. I am not sharing this with anyone so why won't it open?

@IcelandFoods Done thanks

@IcelandFoods I ordered an air fryer for delivery today and added a pack of burgers as an extra. I see today that the air fryer has been cancelled yet the burgers are still being delivered with a £1.60 charge for packaging and processing which is ridiculous. How to stop delivery?

@SouthernWater A few weeks ago our water was cut off for 2 days due to problems with your plant at Testwood. We were told there would be compensation so how would I go about claiming this? Thanks

@Ford just purchased a 2022 Focus ST and the dealer did the service but hasn't added it to the Fordpass. I have the service receipt how can I get it updated?

@johnlewishelp I purchased a Vax floor cleaner 2.5 years ago and it came with a 3 year warranty. The battery has just died and won't charge any longer. Presumably the battery is covered so how do I go about getting this sorted? Thanks

@JohnLewisRetail we purchased a Vax floor cleaner a few years ago and it came with 3 years warranty. The rechargeable battery has given up with 4 months of the warranty remaining so what do I do now? Thanks

@edfenergy Have done thanks.

@MikePursey Hi, could you please send us your account details via DM and we can look into arranging the refund for you. Thanks Donna

@edfenergy I moved out of my property on 15/12/23 and sent you the meter readings. I am £377 in credit, when can I expect this to be refunded?

@newforestdc Could you tell me why the fibre company is digging up the pavement in Edward Road. Hythe for the 4th or 5th time? It's absolutely ridiculous, our son has severe learning difficulties and this is really affecting him especially when he has to get in the car

@SouthernWater should we be receiving compensation for the 48 hours we were without water in the Southampton area a couple of weeks ago?

@SouthernWater so we are on the priority register, there are 4 people in the household and we have had one case of 6 bottles of water left on our doorstep in the 48 hours we have had no water. They didn't even have the decency to ring the bell. Fantastic service .... Not

@SouthernWater @Kateoliver33 That's not a lot of use when you have 3 people and haven't been able to flush the toilet for 36 hours

@Kateoliver33 I'm really sorry you are yet to receive bottled water, our teams our working round the clock to deliver to our vulnerable customers as soon as possible. Kind regards

We continue to deliver bottled water to those on our Priority Services Register, so if you need to be added, call us on 0330 303 0368. Here’s more on the issue, and where you can keep up to date throughout: ow.ly/i6RT50Q4c67

@SouthernWater I have sent you a DM. It is urgent could you take a look please.

@RoyalMailHelp No reply to my DM?

@RoyalMailHelp I sent a tracked 24 signed for parcel 6 days ago and the tracking page says unable to attempt delivery since Wednesday. Help please ?