Catherine McCormack

@TTChelps @Miss_Angel_Baby What does this mean and why?

@Miss_Angel_Baby Hi! Since we're on a single-track system, if trains are in the station, we can't proceed, which may cause train traffic. Thank you for your patience. ^SR

Waiting To Get Into Finch Station For Over 5 Minutes Is Absolutely Ridiculous @TTChelps

@TTChelps I forgot to add - thank god the TTC spent millions of dollars on automatic train control. Can’t imagine what service would be like without it.

@TTChelps Thank you for clarifying! Now I know that reduced speed zones means trains that don’t go any where.

@mccormack_cat Trains are currently stopped longer than usual due to train traffic, which is caused by reduced speed zones. Thank you for your patience. ^SR

@TTChelps what’s the delay causing a packed platform at Davisville station going south?

@TTChelps Does reduced speed zones including having trains stop at each station for a few minutes? Or is that something else?

@mccormack_cat There are several reduced speed zones in that area, which may be causing delays in service. ^SR

@TTChelps What’s causing these longer than normal travelling times?

@mccormack_cat Hi Catherine, we are experiencing longer than normal travel times along Line 1 this morning. Our control team is aware, and they are making the necessary adjustments. ^SR

@TTChelps @missterclean @DamianDC7 Why are the trains moving so slowly then between Davisville and Bloor-Yonge?

@missterclean @DamianDC7 Thanks for the information. The speed SB from Eglinton to Davisville has been reduced to 25 km/h. Then reduced again SB from Bloor-Yonge to Wellesley to 15 km/h. We apologize for any inconvenience caused. ^FM

@TTChelps Hi there, is there an issue on Line 1 southbound? Train keeps stopping/moving very slow. Has taken 8 mins to go from Summerhill to Bloor-Yonge.

@nlguy65 @TTChelps That’s not true. I’m going south from Davisville to Dundas, and not only is the train moving slow, we seem to be hanging around at each station. Power came back on a few hours ago.

@TTChelps Union and Lawerence

@TTChelps once again on my way on Line 1 and going to be late. Is it too much to ask to be on time? Trains holding at almost every stop.

@GOtransitLW any response?

@GOtransitLW is this right? No service between Aldershot-Union this weekend so riders have to go Aldershot>Bramlea>Union? Please tell me how that detour makes any sense.

@torontolibrary Maybe post an update about that? Not sure why that seems so hard.

@mccormack_cat Planned maintenance is taking longer than expected. We’re working hard to restore all services as soon as possible. Thank you for your patience. --AM

⚠️ Due to planned system maintenance, My Account, the TPL app and some online services will be unavailable from Sunday, May 17 at 6 am to Tuesday, May 19 at 12 pm. Learn more and explore available digital resources: tpl.ca/temporary-outa…

@TTChelps @smargach But what was the reason for the delay? 30 minutes from union to bloor isn’t a small issue.

@smargach Thank you for your feedback. We apologize for the delay and understand how frustrating it can be to experience long travel times. Your comments have been shared with our team as we work to improve service reliability. ^TR

@TTChelps 30 minutes to go from Union to Bloor is brutal. Why is service soooo bad?

@GOtransit Earlier when I tried planning a trip on the line, the website said no trip available. I know go transit isn’t the best at communicating to customers, hence my tweet to you.

Hi Catherine, Thanks for reaching out. According to the latest GO Transit Service Updates, the Lakeshore West line is showing “Good Service”, and there are no posted disruptions for this upcoming weekend. That means regular service is expected to run as scheduled. You can always double‑check the most up‑to‑date status here before you travel at gotransit.com/en/service-upd…. Please let us know if you need anything else. ^CK

@GOtransit hi there - is there regular service on the lakeshore west line this weekend?

@TTChelps Affected service? That’s it? Again, it took almost an hour to travel 7 subways stops.

@mccormack_cat Hi, there was a delay between Eglinton and Finch that affected service this evening. Service has resumed, but some residual delays remain. ^SR

@TTChelps why is my subway ride from Dundas to Davisville almost an hour?

@TTChelps Well you just had a train bypass the station. May want to look into that.

@mccormack_cat Hi Catherine, thanks for getting in touch. Our Control Centre has confirmed that trains are currently serving the station. ^TR

@TTChelps so what’s the delay on line one? One train just completely bypassed St. Patrick station going northbound. No announcements.

@iannaeez @TTChelps How busy is it? What’s the wait like for a shuttle bus?

@TTChelps Bloor Yonge :) I found the buses on my own but it would be helpful for employees to direct traffic towards the shuttles

i love exiting the train and finding ttc workers in their little cubicle instead of directing hundreds of confused people to the shuttle buses :) @TTChelps