TTC Customer Service

Service reminder for Line 6 customers: Starting today until end of service on Mon., May 18, Line 6 LRT will have no service between Humber College and Finch West stations due to planned work undertaken by Metrolinx. Shuttle buses will operate. Learn more: bit.ly/4daydaA

@cookiesews Thank you for your patience. Management has informed us that one vehicle is running late this morning, but they are working hard to get the schedule back to normal as soon as possible. ^SR

@TTChelps why is this bus always delayed?

@PatMcMurrich Thank you for sharing your concerns regarding the new station signage, Patrick. I will forward this to our Design and Wayfinding department for review. ^SR

@TTChelps hey TTC, signs at new Summerhill station are ambiguous... attaching your new sign here.

@paulbrickboxer Hi Paul, I apologize for the inconvenience this has caused. Our employees are expected to treat everyone with respect and dignity, and it appears that was not the case this morning. Thank you for sharing your report with our team. ^SR

@TTChelps This morning a bus driver on the 79 southbound was not only 12 min late but also called me an inappropriate name I have already sent a report but I want everyone to know how bad the TTC is getting

@for_ttc73307 At the beginning of each shift, operators are assigned their vehicles and are expected to use the same one unless instructed otherwise. Please contact my team if you would like this incident investigated further. Thank you for your understanding. ^SR

@TTChelps So no one is available to take over during their breaks? I have to wait for them to finish smoking? What is the logic in this?

Hey @TTChelps can you please explain why streetcars stop at humberloop for 20 minutes and why I should pay my fare for that kind of service? :)

Good morning, Toronto! We are now logged on and ready for the day. Please reach out if you have any questions or concerns. ^SR

Goodnight, Toronto! That’s a wrap for today. Please Follow @ttcnotices on X and subscribe to MyTTC e-Services for up-to-date service information, and use the SafeTTC app to report a safety concern. Have a great evening, and we’ll see you in the morning! ^SC

@GreencitygalTO Hi Nicole, sorry for the delays this evening. ^SC

What a mess @TTChelps

A bad omen on the way home for any east end Torontonian: two missed 503s in a row

As of 9:14 PM - Line 1 Yonge-University: No service between St Clair and Sheppard-Yonge stations while we deal with a trespasser on the tracks. Shuttle buses are on the way.Trespasser on the tracks at Lawrence station.

@chia444u Hi there, sorry for the delay this evening. Line 1 Yonge-University: No service between St Clair and Sheppard-Yonge stations while we deal with a trespasser on the tracks. Shuttle buses are on the way. ^SC

Why the fawkkk is line 1 so slow rn I have drake to see 😔😔😔😔😔😔😔😔 @TTChelps

Hi, #Toronto, I’ll be stepping away for an hour. For immediate assistance please call 416-393-3030 (option 6). ^SC

@ethanhaskins13 Hi there, Reduced Speed Zones are currently impacting the line. However, not between Union and Bloor. RSZ do impact Northbound Bloor-Yonge to Rosedale station. ^SC

@TTChelps Your telling me there is no issue? Why does it happen daily then? Reduced speed zones?

@TTChelps Why does line 1 northbound from union to bloor run so slow. What used to take 10 minutes last month has now taken me 30 minutes this entire week. What gives

@upset_canada Hi E, sorry for the delays this evening. ^SC

@TTChelps It should take so long to get from lakeshore and carlaw to pape station,how many stops do we need so close together its just dumb

⚠️ Starting Fri., May 15 until end of service on Mon., May 18, Line 6 LRT will have no service between Humber College and Finch West stations due to planned work undertaken by Metrolinx. Shuttle buses will operate. For more information: bit.ly/4daydaA

@upset_canada Hi E, I'll pass your feedback along to Transit Control for their attention to this route. ^SC

@TTChelps Any plan to make the 72 bus more reliable and quicker because right now its absolute garbage

@SwanBoatSteve @Ilovemelanin2 Hi Steve, thank you for your feedback. I'll be sure to send your feedback to the appropriate division. Have a good day. ^SC

@TTChelps @Ilovemelanin2 (2/2) FYI only someone who gets the electronic versions of schedules from the City's Open Data site and knows how to read them could figure this out. It is not a public-friendly interface.

Why is the wakehood bus stop removed from the 12 and 117? There is no signs or the warning so people ending up at Gerrard or being passed waiting at the stop. It’s for old people and people with groceries mostly to avoid getting run over carrying stuff blocks away @TTChelps

@311Uss30093 Hi Christina, when customers report complaints/ feedback we make sure to send them to Transit Control for their attention. I'm glad your noticing change on the route. ^SC

@TTChelps Did they listen to all the customer complaints?

@TTChelps Was the afternoon frequency of the 61 south increased? Since about 3:20 they seem to be less than 10 minutes apart. I noticed yesterday at 3:45 the bus wasn't crowded. If so, thank you! I hope it's not just a fluke.

@j_vanzant22 Hi J, thank you for sharing, I'll pass this along to Transit Control for their attention. ^SC

Attn to the 110 Islington NB required @TTChelps