Aditya Sarkar

@KentROSystems . New update. They have very well resolved my issue, the problem is very well resolved now and they did make sure to deliver their said promises. But still, as a recommendation, having AI chatbot dosent make things easier on customers. Thank you @KentROSystems

@KentROSystems How do I share the case id if your team has closed the raised issue 2 times without even visiting. I had to myself deliver tha fan to the technician which was his duty to visit at home. And there is no response what so ever after taking the fan.

@me20b1002 Dear Aditya, We truly regret the inconvenience you have encountered. To assist you promptly, we kindly request you to share your contact number or Case id via DM. Alternatively, you may reach us at +91 92789 12345 — whichever is most convenient for you.

@KentROSystems what kind of service and products do you provide to your customers. I have purchased a Kühl BLDC 2 fan online. Just after a week of installation it stopped working. And you customer service is the worst. I need a resolution for my problem