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Menguin

@menguintux

Tux rental simplified: quick, online and stress-free.

Katılım Ocak 2013
197 Takip Edilen626 Takipçiler
Menguin
Menguin@menguintux·
@RLLeprechaun We are so glad to hear our team was able to assist you and hope you enjoyed your event! We look forward to being a part of any future events and hope you have a great holiday weekend! 😄
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Menguin
Menguin@menguintux·
@RLLeprechaun We are so sorry to hear you were unable to enjoy our garments for your event! Please DM us your contact information and a member of our team will reach out to you shortly regarding your order!
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Jeff Gannon
Jeff Gannon@RLLeprechaun·
@menguintux the suit fit well and looked great when I got it. Unfortunately on a week long trip to France the airline lost my luggage so I never got to wear it to the wedding. At least I got my luggage back and was able to return it. Would rent from y’all again.
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Menguin
Menguin@menguintux·
@burdnerd44 We just responded to you and are looking forward to working with you to make this right!
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Menguin
Menguin@menguintux·
@goirish2009 What a beautiful photo, you all are looking phenomenal. We love to see it!! Congratulations to the happy couple! 😁
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Menguin
Menguin@menguintux·
@delucachris Thanks for sharing the photos, Chris - you absolutely killed it in our Charcoal Suit! Congrats to Aerin & Laurel! 👏️🔥️😎️❤️
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Menguin
Menguin@menguintux·
@TrevorVuorenmaa I see that our Customer Experience Team has been actively working with you to get this resolved. Rest assured, we are working daily to assure we get this squared away quickly and efficiently. Please refer to the Team Member working with you for any questions and/or updates.
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Trevor Vuorenmaa
Trevor Vuorenmaa@TrevorVuorenmaa·
@menguintux has again shown me that they don’t care about customers but only the $. They have confirmed they should not have charged me the $200 but yet continue to hold my refund due to “needing an update from our fiancé department” It’s been two weeks with no update or progress
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Menguin
Menguin@menguintux·
@TrevorVuorenmaa Hi Trevor, we sincerely apologize this happened! We see that you're currently working with our Leadership Team & they are in the process of getting this resolved as soon as possible. We appreciate your patience as we work through this & rest assured, you will be taken care of!
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Trevor Vuorenmaa
Trevor Vuorenmaa@TrevorVuorenmaa·
@menguintux has the worst customer service. I was charged $200 for a damage return, they agreed I shouldn’t have been charged $200 as it was clearly not my fault. I disputed the charge to my CC as I initially could not get in contact with them,
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Menguin
Menguin@menguintux·
@notdaniel Hi Daniel! We just messaged you back 🙌️
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Menguin
Menguin@menguintux·
@djbiskutz Hi Dusty! We're sorry to hear about your less than stellar experience with us. Please DM us your contact information and we'll have someone reach out to you right away to make this right!
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Menguin
Menguin@menguintux·
@mmm_kantaloupe Thank you, that's what we like to hear and we appreciate your feedback!
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Kant
Kant@mmm_kantaloupe·
All that said @menguintux just gave me some great customer service so kudos to y’all.
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Menguin
Menguin@menguintux·
@prayingMcMantis No problem. Thanks so much for your feedback, we love to hear it!
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Ryan McManus
Ryan McManus@prayingMcMantis·
@menguintux One more problem…are you guys able to send me another return label? 😬 left it in San Diego. Will be shipping suit back from Philly
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Menguin
Menguin@menguintux·
@prayingMcMantis Hi Ryan! Sure thing - I just sent you an email with a copy of your return label attached. Thanks for renting with Menguin and have a great day!
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Menguin
Menguin@menguintux·
@Dream__chaser_ Hi there! I'm sorry that your experience was less than stellar. Please DM us your contact info and we'll be happy to reach out to you!
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Menguin
Menguin@menguintux·
@steveo218 Hi there! Yes, we can determine fit using our fit questionnaire and patented fit algorithm. If you have any sizing preferences or measurements you'd like us to take into consideration, please send us a DM and we can add them to your profile!
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Menguin
Menguin@menguintux·
You don't need a joyous party with drinks and gifts and friends and constant applause as a reward for getting to spend the rest of your days with your best friend. But, the joyous party doesn't hurt 🎉 (Photo by Robyn and Finch, wedding featured on The Anti Bride) #TheBrooklyn
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Menguin
Menguin@menguintux·
On today's episode of "The Real Wedding Pups of Menguin,"... 🐶 (Repost from sweet girl Nala the Ridge, Photography: Brittany Pannebaker Photo) #menguin #TheLyon
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