Mel Goldman

@Apple I'm trying to cancel an 'upcoming' subscription but am unable to click on it. I've reached out twice but haven't receive a response. Please help.

@MarriottIntl I am able to book rooms at the new Puerta Vallarta all inclusive property opening May 2026 with the exception of the December holiday weeks (Christmas and New Years). When will I be able to do so?

@MarriottBonvoy I am able to book rooms at the new Puerta Vallarta all inclusive property opening May 2026 with the exception of the December holiday weeks (Christmas and New Years). When will I be able to do so?

@Uber I need to confirm that I canceled my Uber One. I never got an email about it. Please help.

@MinuteClinic I drove 30 mins for a tb test and the NP scheduled my second visit for me, saying it needed to be within 48 to 72 hours. I went for the appointment today and was told the nurse wasn’t there and my appointment had been canceled. This is infuriating.

@AppleSupport I'm trying to cancel an 'upcoming' subscription but am unable to click on it. Please help.

@Apple I'm trying to cancel an 'upcoming' subscription but am unable to click on it. Please help.

Who will call? I need name and title of person. I’ve sent many emails to the address you provided with ZERO response.

@Cigna For too many times to count, Cigna has once again sent my reimbursement check to the provider and not me. I would like a senior person from Cigna to contact me immediately else I will take further action. I will NOT email/call the ma so please don’t request that I do so.

@Cigna I specifically stated in my tweet that I will no longer email or call CIGNA. Please have someone at a supervisor-level or above reach out to me. Thank you.

@mg4775 Hi Mel, I hear your concerns, the experience you've encounter with us is important. I would like the opportunity to help with getting this issue resolved. Please email me at LetUsHelpU@CignaHealthcare.com and include you X profile name to connect with a care team advocate.-Janice

@Uber how do I reach a live person? Is there at least an email address? The app is not providing an answer to my question.

@Cigna No. I need a direct number to a supervisor. Writing and calling has not helped.

@mg4775 Hello Mel, we are here to help. Please write to us at LetUsHelpU@CignaHealthcare.com. We will be happy to look into your concern and do everything we can to assist.

@Cigna I need name and number of a supervisor immediately.

@CNN Boris Sanchez needs to learn the proper pronunciation for Haifa. It is not Hay-fa!

@Cigna I still don’t have resolution @Cigna It’s been five months that I’ve waited for a reimbursement check you owe me.

@Cigna I've emailed and called and chatted many times these last three months. I hope this is rectified using the email address you've provided.

@Cigna I have waited four months for a check to be reissued to me that was erroneously issued to my provider. Cigna epresentatives tell me that if not received after 30 days, a new request needs to be made. How do I escalate this?

@Cigna I still have not received the check owed to me.

@mg4775 Hello Mel, we received your email, and one of our care team advocates replied from our LetUsHelpU@cignahealthcare.com secure mailbox yesterday. Please check your spam/junk folder if you don't see it in your inbox. With care, Jasmyn

@Cigna I do not see anything and will therefore send my original email from another account. Hoping that works.

@Cigna I have not received a resopnse from letushelpu@cignahealthcare.com

@mg4775 Hi Mel. your customer experience is important to us, and we want to take any steps we can to assist with your reimbursement. Please email us at LetUsHelpU@cignahealthcare.com and include your X alias to connect with a care advocate. Thank you, Alexis