2chance2life

@WakanowResolve @Wakanowdotcom has now refunded me for a cancelled flight removing N157,732.00 from the total sum. I didnt get my full refund. This is my own social responsibility in letting you know. Case closed. Thank You Jesus Christ. Thanks everyone. @fccpcnigeria #wakanow

@WakanowResolve @Wakanowdotcom @fccpcnigeria @fijnigeria You guys have been escalating for months!!! What are you escalating??? Why is it difficult to do a simple reversal of funds that was not used for services??? @fccpcnigeria

@modupemomo @Wakanowdotcom @fccpcnigeria @fijnigeria Hello there,we acknowledge your complaint about the delays in receiving your refund and we apologize for any inconvenience caused. Please note that this has been escalated to the finance team for utmost priority and resolution. We appreciate your patience and understanding.

15 weeks of not refunding for a cancelled flight does not make any sense. The services was not rendered, return the money!!! @Wakanowdotcom @WakanowResolve Please help me @fccpcnigeria @fijnigeria because I didnt dash them that money. I NEED THE MONEY!!!!

I have incurred additional costs with incessant calls made to their customer care lines. Further expenses because of Wakanow for services I didnt even get. They have no regard for customers. #wakanow @fccpcnigeria @fijnigeria

I am not a celebrity, I am a very hard-working person who just wanted to go and rest so I dont burn out. @WakanowResolve @Wakanowdotcom has caused me so much distress. Please @fccpcnigeria @fijnigeria Wakanow is not refunding people at all!!!

My non-refund case is not just me. @WakanowResolve @Wakanowdotcom is fond of this behaviour. Are you expecting customers to dash you millions of Naira in this economy???? Is this how you make profit??? @fccpcnigeria @fijnigeria

Can you imagine the distress one feels when you can see @WakanowResolve @Wakanowdotcom advertising when your funds in the millions is still with them? There is no regard or integrity. Business goes on while your customers are begging for refunds. @fccpcnigeria @fijnigeria

@Wakanowdotcom @WakanowResolve promises to refund in 24 hours on their website and in some cases 4 to 6 weeks. This is the 15th week they have not refunded me. I have called. Sent mails. I have not received my funds. This is a scam. @fccpcnigeria @fijnigeria

It's a new week and my N2,540,050 is still not refunded by @WakanowResolve @Wakanowdotcom for a cancelled flight. This is the 15th week Wakanow has held onto my funds. Yet, they are doing Youtube adverts. @fccpcnigeria @fijnigeria

@WakanowResolve @Wakanowdotcom Oga, check your DM bro! I'm so pissed off at the way you people run your business. One angry customer is deterrent to more customer. I can never ever recommend Wakanow to anyone. 13 weeks! Who does that????

@modupemomo @Wakanowdotcom Hello there,we have checked our DM and can confirm that we have not received any details of the ticket from you. You may need to resend so can promptly look into this and resolve it as soon as possible

@Wakanowdotcom @WakanowResolve says refund is 4 to 6 weeks. This is the 13TH WEEK!!! I have been patient enough. I'm not doing that "oppressed Nigerian" thing because we dont have structures in place. 13 weeks of holding on to money that does not belong to you!!! #wakanow

@WakanowResolve @Wakanowdotcom Everything has been shared with you. You guys will be gaslighting someone. It is until there is a SEO project on Wakanow to show your inadequacies whenever travellers search for travel services on Google. Dont play with people's finances!!!

@modupemomo @Wakanowdotcom Hello there, we acknowledge your complaint and apologize for any inconvenience caused. Please share your ticket details with us via DM so we can review and assist promptly

I'm a very meticulous person. I checked your refund policy which says 4-6 weeks,This is week 13. I ensured I went to your physical office to book the flights to avoid emotional turmoil. Your staff isnt responding anymore. @Wakanowdotcom @WakanowResolve Should I visit your office?

Since February 28th, airlines cancelled, This is close to 3 months after and you still cant do a refund?? @Wakanowdotcom @WakanowResolve Why is it always difficult for Nigerian businesses to do refund? Does this not show serious internal incompetencies???? #wakanowdoesnotrefund

@Wakanowdotcom @WakanowResolve We have mail trails of me sending reminders and my account number/numbers. What else do I need to do? This shows how unfeeling you would even be should one have issues while travelling. Never again! #unethical

From 7th week, which exceeds ypur promised time of refund, it is no longer a refund, it is now a loss. @Wakanowdotcom @WakanowResolve You have cost me loss enough. If I put that money in money market, it would have yielded something! #refundme

We always have to devolve to this "calling out",I run a business too, it is ethical to refund when you cannot and have not provided what was paid for.Even you as a business @Wakanowdotcom cannot take this as I believe you are human beings who are also customers of others #wakanow

You may think this wont happen to you. Well, you are taking a risk booking #wakanow It is very frustrating when a corporation cannot be honest. 4 - 6 weeks is now 13 weeks @Wakanowdotcom @WakanowResolve Stop holding my money, refund me for services you didnt render! #scam

I didnt even do their pay later package, I paid in full. Why are you holding on to millions of naira??? @Wakanowdotcom @WakanowResolve that I need. It is obviously a crime to patronise your services! I have sent mails. Made calls. Sent whatsapp. Incurring additional costs!