Moinak Gupta

@Apollo24x7 , Received an near to expiry medicine which is an SOS. Mfg is on 06/2024 . Exp is 05/2026. Raised an complaint for the same. Please expedite this.

When can i expect an resolution? @jio_fiber

@jio_fiber , Since morning, internet speed issues persist. Ticket MR0001OSQUU1 raised. Need urgent Priority 1 fix as all Jio users in our apartment are affected, and this is impacting our work.

@JioCare , @reliancejio FYI

@Livpure_India Validate the same. This thread can be closed.

@moinaak @moinaak Dear Moinak, We would like to inform you that the validity for the 10 days has been extended from our end. Thank you!

@LivpureSmart @Livpure_India , running into constant issues for last 2 weeks. Almost every other day technical issues arises. M paying for a service that i am not able to use.

@Livpure_India Shivani reached out once again, to inform me that they can extend the validity by 10 days. Ideally it should have been 16. She shared the reasoning behind the same. Takeaway- never allow agent to complete the SR until the issue is fixed completely.

@Livpure_India Noted !!

@Livpure_India An agent did reach out to discuss on this. Details were shared and the lady over the phone will be checking further internally, post which an update would be shared via call.

@moinaak @moinaak Dear Moinak, Following our chat the phone, we will get back to you again. Thank you!

@Livpure_India I was out and missed the call. Kindly schedule a call for tomorrow between 3 pm to 5pm

@moinaak @moinaak Dear Moinak, We tried reaching out but missed you. Could you share another number and a suitable time to connect? We want to make sure we connect with you. Thanks a ton!

@Livpure_India Regarding my Sept 24 thread: My filter issue ran Sept 7–Oct 9 (~32 days). I was promised a full extension but only received 16 days. An agent rudely dismissed my proof. Please fix this discrepancy.

@moinaak @moinaak Dear Moinak, We understand the situation you're facing and want to sincerely apologize for any inconvenience it has caused you. Please know that addressing your concern is our top priority, and we are actively working to provide a swift resolution. Thank you!

#UberIN_Support , can someone look i to this on priority

#Uber,Double payment occurred: Amazon Pay auto-paid for a ride, but the driver insisted it didn't reflect, forcing a UPI payment. Support is uselessly checking fare fairness instead of resolving the duplicate charge.

@AmazonHelp #Uber , any update?

@AmazonHelp Amazon pay wa successfull and the same reflects as well. The #Uber driver duped me in paying via UPI. So for 1 ride 2 successful payment was made

@OfficialSBICare This has been taken care off. Thank you !!

@moinaak We regret the inconvenience caused to you. Please share trail email at our e-mail address socialconnect@sbi.co.in and mention case id 4454237 in the subject line so that we can resolve the issue. Kindly send us a confirmation message here after the e-mail is sent by you.

@TheOfficialSBI , ITR refund is not reflecting on the account. Reached out to the Branch with the UTRN, they asked to reach out to customer support. Cx Support asks to reach out to the associated branch. Where is the end to the vicious circle?

@OfficialSBICare I am still awaiting for resolution. All the get is we are looking into this.

@moinaak Thank you for writing to us. Our concerned team will look into the issue and revert back to you. We appreciate your patience in this regard.

@Livpure_India Machine was picked up on Monday, it has already been more than 48 hours which is your TAT for replacement.

@moinaak @moinaak Dear Moinak, We sincerely apologize for the delay. Please be assured that we are actively working on your concern. We completely understand your disappointment, and we regret that it’s taking longer than usual to resolve. Thank you for your patience and understanding.

@OfficialSBICare It has already been more than 72 hours that details were shared. All i have is we are looking into this.

@OfficialSBICare Hey team, i am still awaiting a reply from the itro team. Can you check if an acknowledgement can be send.

@OfficialSBICare Thank you. Email has been send. Awaiting response !!