Belinda morgan retweetledi

High levels of ‘social capital’ (the value gained when people work well together) create the conditions for high performance in health & care. The evaluation of 5 NHS organisations that undertook whole system transformation showed that social capital is more important than human capital (the skills, knowledge & experience people possess) when it comes to improving performance. Now, research newly published in @HarvardBiz concludes that social capital is at least, or more important, than human capital OR financial capital for high performance in healthcare organisations.
If we want to improve performance & productivity, we need to get serious about:
- understanding social capital (relational co-ordination & social network analysis)
- providing the time, space, focus & leadership support for relationships & connections
- building it into our improvement routines & nurturing & measuring its growth as a key component of our performance strategy.
hbr.org/2024/08/the-st…. Article via @ThomasHLeeMD. Material for graphic from @DrNicolaBurgess

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