irene, phd.
11.6K posts

irene, phd.
@moshoke
Data Privacy SME| Love 📚 & Cheese.
United Kingdom Katılım Ocak 2009
296 Takip Edilen546 Takipçiler

@moshoke Hi!
We’re really sorry to hear about this. Please DM us your full name, date of birth, and postcode so we can look into this.
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Disappointing experience with @VisionExpress:
-Pricing inconsistency on purchase
-Refund processed
-Receipt manually amended
At ~£900 spend, this points to deeper control and governance gaps, not just service failure.
I'd prefer a prompt resolution and appropriate compensation.
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Tried reporting suspected fraud to @gtbank e-fraud team. Email bounced because their mailbox is full. You cant script this.
When the fraud inbox is itself overwhelmed, we are no longer talking about cyber risk. We are talking about institutional failure dressed up as process.
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I have just been defrauded via a WhatsApp account impersonating GTWorld. This raises serious questions for Guaranty Trust Bank.
@gtbank
@gtbank_help
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@gtbank pls need help with e-Token I’ve not been able to get any joy
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