Mark Cottier

Could have been the 63, can’t quite remember!

@StagecoachNE Hello! Just to thank your driver on the 62 from Shields Road to Monument just after half nine on Thursday morning, who kindly let me back on board to collect something I’d accidentally left when I got off - they made a huge difference to my day so please thank them!

@Wizzie27 @I_AM_NIC_ @homegroup Thanks Liz! Delighted with the win 🙂

@mpcott @I_AM_NIC_ @homegroup Brilliant. Well done.

Absolutely delighted we won the Employee Journey category for Home Group at The Bot Platform’s 2024 Bot Awards, for our ‘Your first year at Home Group’ chatbot! All part of the work @I_AM_NIC_, Loyal and I are doing with chatbots in #InternalComms here @homegroup 🤖🏆🙂

Check out one of the chatbots we built @homegroup with @TheBotPlatform on @MetaforWork 🙂👇

A great campaign, totally agree 👇

Lovely week in the Scottish highlands with @lizzieskedaddle and the dogs, walking and watching @UCI_MTB too 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Congratulations @HistoryOfIC on creating this resource for #InternalCommunication professionals historyofinternalcomms.org

Did You Know? 🤩 69% of employees are likely to stay with a company for 3+ years if they experience great onboarding. Our lovely customers @homegroup are well aware of the importance of a strong onboarding process, so they created an onboarding bot called 'Your First Year at Home Group!' 🏡 What does the bot do? 🤖 Assists new hires in understanding their onboarding progress 🤖 Shares useful links and information 🤖 Automates ‘new team member’ introductions 🤖 Monitors a checklist of onboarding requirements 🤖 Shares company values 🤖 Ensures employees have read policy & procedure documents 🤖 Sends out feedback surveys Watch the video below to find out more! Want to find out how you can improve your onboarding process with bots? Click here 👇 thebotplatform.com/solutions/hr-p… #botsforbusiness #onboarding #homegroup #newstarters #automation

Great idea! #InternalComms

@IoICNews @IoICVoice Thank you so much for featuring the work we’re doing to support colleagues and customers! Very much appreciated indeed 🙂

@LisaHails81 @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Thanks Lisa! And very glad to part of the perfect internal / external comms combo too 🙂

@mpcott @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Legendary team right there.

Delighted to be featured in @IoICVoice from @IoICNews for the work @I_AM_NIC_, Loyal and I do in internal comms here @homegroup with @TheBotPlatform and @MetaforWork to support our colleagues and customers 🙂 🤖 #InternalComms

@TheBotPlatform @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @MetaforWork Thank you 🤩

@mpcott @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @MetaforWork Amazing - so well deserved!! 👏👏👏

@Wizzie27 @runnersworlduk Ah thanks Liz! And you definitely are a proper runner 🙂

@mpcott @runnersworlduk Mark, I am sure if y ou ever saw me plodding along you would manage to make me feel like a proper runner…

When you pass another runner on the street or trail, what do you do?

@TribalIdeas @sydlawrence @insidehousing @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Thank you! We definitely find them very useful indeed 🙂

@mpcott @sydlawrence @insidehousing @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Absolutely, they're crucial! #ChatbotSuccess

Here’s me in @insidehousing a little while back on how chatbots have helped us support colleagues and customers, as part of the work @I_AM_NIC_, Loyal and I do in internal comms here @homegroup using @TheBotPlatform and @MetaforWork 🤖🙂 #InternalComms insidehousing.co.uk/comment/how-ch…

@IoICNews For me, it has to be the arrival of internet use on a large scale - as in wider society, it has entailed a fundamental shift in how we live and work, creating a whole digital world that just didn’t exist beforehand. That’s as relevant for #InternalComms as it is for anything else

@I_AM_NIC_ @insidehousing @homegroup @TheBotPlatform @MetaforWork Thank you Nic! I’m glad you think so 🙂

@TheBotPlatform @homegroup Thank you 🙂

Amazing work @mpcott! Find out more about @homegroup's journey using @TheBotPlatform to support colleagues and customers here... 👇