MR PORTER

@BayRidgeBully Hi, we're happy to assist you further. Please DM us with further details regarding your inquiry.

@dieworkwear I guess I'm going to stop buying from @MRPORTERLIVE .

hmm

@Rix1004 @Rix1004 We are glad to hear this has been resolved and we will pass on the feedback to the relevant team for review.

@MRPORTERLIVE Megan from your UK web chat team just fixed the problem and issued me a refund. She was great, but I think you need to look at the process your team has followed here.

@MRPORTERLIVE 3 weeks since you received my return (DHL confirmed delivery to you) and no update. Your staff over phone and email have no clue what is going on. Starting to think you have just stolen my money.

@Rix1004 Hi James, Please DM us your order details as it is not possible for us to DM your account.

@MRPORTERLIVE @james 28 minutes on this call with your team - disgraceful.

@Rix1004 Hi @James Rix, you will need to follow our account in order to receive the PM, alternatively, you can send us another email to customercare@mrporter.com and we will do our best to help you.

@MRPORTERLIVE @james Hey - I haven’t got a PM from you in my messages

@andywhyte Hi @andy whyte, please DM us and we will look into this for you.

@MRPORTERLIVE ???

@BurnsRichi98037 @Richie Burns, the second pair are the Dries Van Noten straight-leg cotton trousers. For your convenience, we have added the link below: mrporter.com/en-us/mens/pro…

@MRPORTERLIVE can you please tell me the makes of both pairs of trousers

@BurnsRichi98037 Hi @Richie Burns, the jeans paired with the Stone Island logo-appliquéd grosgrain-trimmed garment-dyed ribbed wool-blend sweatshirt are the Marant Jameson wide-leg jeans. However, they are currently unavailable for purchase.

@alexreloaded_ If you are unable to send us a DM, please email us at customercare@mrporter.com

@MRPORTERLIVE @howtobeaplaya i can’t dm yall

@MRPORTERLIVE why did my order get cancelled 3 different times?

@WrongSideSocks Hi @WrongSideSocks, For further assistance, please do not hesitate to contact us.

@MRPORTERLIVE Thanks for the message , I sent an email .

@MRPORTERLIVE Quick menswear comfort question: do you ever hear complaints about sock toe seams in leather shoes? I created Wrong Side Socks—made to wear seams-out on purpose for comfort. I’d love to send a pair for consideration.

@tazdotcom Hi @TK421, please DM us and we will be happy to assist you with this.

@MRPORTERLIVE cry me if I’m wrong but don’t I get a discount when it’s my birthday?

@TheGrimeGrammar DHL requires parcels to be delivered to a DHL depot for collection. Local DHL service points or partner locations (such as newsagents) may not offer this service. This is in line with DHL’s rules and regulations, which determine where parcels can be picked up.

@MRPORTERLIVE @tazdotcom Why dont you allow delivery to a local dhl shop like a newsagent for standard delivery why does it have to go to the depot?

@MRPORTERLIVE your app is 🚽

@tazdotcom Hi, thanks for your message, and sorry for the inconvenience caused.

@Mrsal2002Sal Hi Sal, Currently we do not have any promotional codes available at this time. However, you can shop our sale following the link below: mrporter.com/en-us/mens/sale

@mrporterlive are there any coupon promotions running? couponfollow.com/site/mrporter.… via @couponfollow

@NandoKlein Our Customer Care team has followed up with you through email.

@MRPORTERLIVE I won’t allow me to DM you.

@MRPORTERLIVE it’s been 14 days since my return has been delivered and my refund has not been processed. I’ve emailed several times and no explanation has been provided. Being an EIP customer means nothing I guess.

@ReviewAssets Hi, we have a first and second purchase promotion available in our store. For more information, please click on this link - #10-off-app" target="_blank" rel="nofollow noopener">mrporter.com/en-gb/content/…

@mrporterlive got any coupon codes I can use on my purchase? couponfollow.com/site/mrporter.… via @couponfollow