Leyla Kent

@TNTUKCare passport issued by Passport Office 01/09 but no info available on your site. I would have hoped to have had it by now, or at least you would. We travel 11/09 so it’s needed ASAP- please can you help?

@TNTUKOfficial Passport issued by Passport Office 01/09 but still no tracking available on your site. It’s nearly a week now and I would have expected we’d have had it, or you would. We travel 11/09 so really need it ASAP- please can you help?

@jlandpcustserv Hello, mum has emailed them and just got the standard automated response that she has been from the other departments. Is there no one who can help quicker as this issue has been unresolved for weeks now?

@mrs_kenty Hey Leyla, I'm so sorry that you've had this issue with us! Can you kindly ask your mum to email us the details to tell.us.more@johnlewis.co.uk? We'll ask the team to get back in touch with her! - Matthew

@jlandpcustserv Hi JL, my mum has been waiting for weeks now for you to help her with a made-to-measure curtain issue. .com team admitted it’a taking too long but still not heard anything 11 days later since last contact. Please can you help?!

@DannySmallman @VWUKHelp Nope Danny! So many issues with vehicle going back also! Wrote to CEO office- no reply! Complaint now escalated to FOS...

@mrs_kenty @VWUKHelp Did you get any further? I’m in the same boat! Sent off last week of March and still waiting!

@VWUKHelp absolutely shocking customer service from VWFS as our agreement ends! There’s only so much COVID excuses that can be made! Forms sent mid- March to take my cherish plate off the vehicle- still no acknowledgement and my car has been collected with my plate assigned #1

@VWUKFinanceHelp @VWUKHelp Please dont send me a corporate response... Your phone lines have been CLOSED ALL WEEK!!! I have written to your CEO now so I’ll see if he can arrange assistance to help me...

@mrs_kenty @VWUKHelp We're currently receiving a high volume of calls so politely ask for continued patience. Our phone lines are open 9am-5pm Monday to Friday. Outside of these times we are still working hard to answer your queries. Please visit vwfs.co.uk/contact-us for other ways to contact us.

@VWUKHelp to be so unprofessional! I’m glad I didn’t get me new vehicle through VWFS and have left the brand! #badcustomerservice #NotAcceptable #vwfs #volkswagenuk #volkswagenfleet #4

@Facebook it would be really helpful if I was able to post to my business pages without being locked out every few posts! So many people I know are having this issue- please can you fix it? #Facebook #businesspages

@Morrisons please can you confirm how my parents contact customer services as there doesn’t seem to be any info online?

@GPRuralCrime 9 trail bikes went up onto the common land by my house in Pantygasseg late afternoon, 100’s of cars going past my house, I presume to Blaencuffin, and there were people camping by the look-out last night- it’s been ridiculous the amount of people in this area during lockdown!

@VWUKHelp threatening action! We raised a complaint on 22 June which until resolved we will not settle the invoices. Most times I phone the IVR cuts the call so I can’t even speak with you! Please tell us where I can invoice you for 24 days storage fees if you are going #3

@VWUKHelp BCA then collected them vehicle 24 days after lease ended, after cancelling twice and you have the audacity to invoice us for 24 days extra hire!! You’ve taken the funds out of our account and then put them back in and are now sending Collections letters #2

@GPRuralCrime everyday occurrence on the common land in Pantygasseg! #fedup

@myoddballs @the_kenty

Wallis Simpson, take 2! #Megxit

@Bose please can you help? Need to connect SoundTouch 20 to new internet but it’s saying Function Unavailable on this screen? What do I do?

@Hermesparcels now you’ve received my @jlandpartners order again?! What is actually going on?! Shocking service- no wonder @Hermesparcels have such a bad reputation! Also really unhappy I’ve tried to call and every option on IVR gives you pre- set responses and hangs up the call!

@Hermesparcels please tell me why my parcel is being returned to @jlandpartners when you HAVE NOT ATTEMPTED DELIVERY?!?! #nothappy I