@SouthwestAir this is not the typical Southwest experience! I am very disappointed with how this situation was handled! I am shocked that we cannot take a different flight for the same price, as it was not our fault that the original flight was cancelled.
@SouthwestAir My flight was cancelled #OKC to Houston! We are driving now for daughter’s gymnastics @Simone_Biles meet! We tried to book Dallas to Houston for 9:30 flight, and we were going to be charged an additional $280 a person! #notokay The desk attendant was not helpful!