Andrea Ellis

@Uber_Support I DM'd you all a few days ago and had conversations with folks through the Uber app. It appears there is no resolution to this issue. #Uber stands firm with this ridiculous policy and that this charge can't be removed from my account.

@msellisa Thanks for reaching out. Please send us a DM with the phone number associated with your Uber account, so we can assist you further.

@Uber_Support I always had good experiences with Uber. That is until I was in Poland where I had two trips canceled by the drivers when they couldn't find us. The big issue came when I was charged for the drivers cancellation. I am very confused as to how this became a policy???

@Uber My last two LYFT drivers are loving the outrageous #Uber policy where customers are charged a fee when the DRIVER cancels the trip. At least someone appreciates my business. Stay strong in your non customer friendly policies #Uber!

@Uber_Support My last two LYFT drivers are loving the outrageous #Uber policy where customers are charged a fee when the DRIVER cancels the trip. At least someone appreciates my business. Stay strong in your non customer friendly policies #Uber!

@Uber_Support I sent a DM further discussing this issue. Thank you!

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Glimpse of last nights performance #loquera #dnotes @dnotes11 skinnythefatso @IamDjMiner Shouts out to __keepingupwithd video Cred. instagram.com/p/BuhLYQMlB4O/…

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"Make it happen....just DO IT!" ~ @pitbull #PitbullQuoteOfTheDay #SundayMotivation

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