SMunro

I returned to work as an English HoD in September following Mat Leave. I want to approach my Head about the possibility of some flexibility in my working hours (ideally 0.8)...has anyone had experience of this or any suggestions to help me with a plan? @Team_English1

@tu_clothing Thanks, I just tried but it says you can't be DM'd

@munroe0308 I am so sorry to hear of the delay with your orders, Pop us a private DM with your details and a colleague can look into this for you - Louise

@tu_clothing I placed 3 orders on Friday, all of which should have been available for collection on Wednesday. I have heard nothing since. When will they be available?

@CostaCoffee Thanks, I’ve sent one

@munroe0308 Oh dear, sorry to see this! Please DM us with the store you visited, your order number and your email address, so that we can assist further. - Blair

@CostaCoffee disappointed to be given a Millionaire’s shortbread that seems to be missing any shortbread today. It was brought out on a click and serve, so they must have realised it and decided to give it to me anyway. Maybe thought since I’d drive away I wouldn’t complain!

@CostaCoffee the shortbread seems to be missing from my millionaire’s shortbread. Brought out on a click and serve so obviously banking on me not seeing it until I’d driven away. Really disappointing.

@fordsofwinsford are you open tomorrow on bank holiday Monday?

@PearsonTeachEng Hi Clare, is there a similar document confirming arrangements for IGCSE?

@AvantiWestCoast @thetrainline Thanks, that's really unhelpful. We're a week away...I can't wait until any closer to the date, I need to ensure I have a way to get from London to Stoke. Clearly driving is the much better option.

@munroe0308 @thetrainline We don't have that info just yet. I would recommend checking back a little closer to the date and we'd be happy to help, we will also be updating the link above once we know more. - Miles

@AvantiWestCoast When will tickets from London to Stoke for Sunday 2nd October be released? It doesn't seem possible to book weekend tickets on your website and every other site (trainline etc.) just says 'coming soon' - when?! The same for the weekend after!

@AvantiWestCoast @thetrainline Thanks but that's not very helpful. All that information does is tell me the services might not be running, even though it's not a day of strike action. How can I find out which trains are running, and get a ticket for them?!

@munroe0308 @thetrainline Ah I see. This is because there is Industrial Action taking place on 01/10 and 08/10 and this may result in the services on the days you're looking to travel being affected. You can find more information on this here avantiwestcoast.co.uk/travel-informa… - Lucy

@AvantiWestCoast @thetrainline From London to either Stoke-on-Trent or Stafford on Sunday 2nd October. We are also trying to book the same on Sunday 9th October (and down the day before) but the priority is the one in a week's time!

@munroe0308 @thetrainline Hello, which dates are you trying to book, please? - Lucy

@AvantiWestCoast I set up the alerts but still nothing from your website. @thetrainline said the same, then the 'alert' sent an email today saying there will be no advance fares. How are we supposed to book tickets on the trains?!

@munroe0308 Afternoon, the timetable is unconfirmed at the moment but they should be released very soon. We'd advise setting up a ticket alert: avantiwestcoast.co.uk/tickets-and-sa… to be notified when they do go live. - Carmen

@ProD_Running I'm trying to order on your site but stuck in a loop of logging in (but not logging in), is there a problem with the site?

@AvantiWestCoast I've already set up alerts. I did this weeks ago. We're now 2 weeks away and I need to ensure I have a method of transport. Why is the timetable still unconfirmed?! How soon is soon?!

@thetrainline I'm trying to book a ticket from London to Stoke-on-Trent on 2nd October and have been waiting for weeks. Why are tickets still not available? It's still showing as 'coming soon'...when?!

@birminghamcg22 we live an hour away, yet these are the suggested routes on your journey planner. Is this really the best option with public transport?!

@sainsburys I didn’t get a response to my question and have been billed the higher delivery charge. What happens now? I couldn’t amend because of YOUR technical issue that was magically fixed 1 minute after the deadline.

@sainsburys with 25 minutes to go it’s unlikely we’ll be able to amend our orders so I can’t add to go over the £40 for delivery. Will I be billed the higher delivery charge because, due to your technical issue, I can’t amend to make my order over £40?

@sainsburys Seriously?! That’s you ‘done’ for the evening?! You fail to reply to people’s tweets then suddenly, come the magic hour of 11pm, the website returns when no one can sort their orders. Disgraceful customer service.

That's us done for the evening. We'll be back at 7am. Shezad