Rocksbox

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Rocksbox

Rocksbox

@myrocksbox

Rocksbox is a jewelry membership service transforming the way women discover and buy jewelry.

San Francisco, CA Katılım Mayıs 2012
511 Takip Edilen4.4K Takipçiler
Rocksbox
Rocksbox@myrocksbox·
@WilllKardashian Hey! We are so sorry if you are experiencing any issues with your account. Please reach out to us via DM! 💖
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Rocksbox@myrocksbox·
@short_southern Yay! Can't wait to see you wearing all these fun pieces 💖
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Rocksbox
Rocksbox@myrocksbox·
@vivoandando @maiab Hey Karla! I am more than happy to help look into this issue and further resolve your issue 💖 Please reach out to us via DM!
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Rocksbox@myrocksbox·
@Monicahh4 Hey Monica! We are so glad to hear this 💖 Welcome to the Rocksbox fam!
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Big Mo
Big Mo@Monicahh4·
My life changed when I found out my ring size. I always wanted to purchase but never knew what size my scrawny fingers fit. Shout out to @myrocksbox
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Rocksbox
Rocksbox@myrocksbox·
@BekahBennett4 Hey! Sorry for the response, we appreciate your feedback on the piece and will definitely pass that along, if you have more specific feedback, we would appreciate it as we are always trying to improve! Please DM us with your email address, we would love to resolve this issue 💖
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Bekah Bennett
Bekah Bennett@BekahBennett4·
@myrocksbox I am confused.I clearly indicitated how inadequate your earrings were and your response is "don't worry about it, we will replace it with something else when you send back the set"....that's what you do anyway!? Not trying to be a Karen but this was lame.
GIF
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Rocksbox
Rocksbox@myrocksbox·
@bbCarol09 Hey Brenda! Please send us a DM with the email associated with your Rocksbox account! I am more than happy to take care of this for you! 💖
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Brenda C Cabrera
Brenda C Cabrera@bbCarol09·
@myrocksbox has the worst customer service ever. If you try to cancel a membership online they ask you to call them. And when you call them nobody answers. #worstcompanyever
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Rocksbox@myrocksbox·
@beautygirlelyse Hey Elyse, we are more than happy to help look into this issue! Please DM us 💛
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Rocksbox
Rocksbox@myrocksbox·
@feistyfacexo Hey Beth! Please reach out to us via DM, we are happy to help!
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beth ✨
beth ✨@feistyfacexo·
Also @myrocksbox stop charging me I sent in your jewelry so long ago stop taking my money girl
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Rocksbox
Rocksbox@myrocksbox·
@annabelleroh Hey Annabelle! We want to help. Please reach out via DM 💖
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Rocksbox
Rocksbox@myrocksbox·
@Bailey_in_Brief Hey Bailey! Please reach out to us via DM ✨ We would be more than happy to look into this issue for you!
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Rocksbox@myrocksbox·
@ellieana24 Hey Anna, we're sorry about the delay! Our warehouse is operating at a reduced capacity to ensure the safety and well-being of our team members, as well as the surrounding community. Please send us a DM with your email associated with your account, we want to help 💖
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Rocksbox
Rocksbox@myrocksbox·
@LauraFausey @baachristt Hey Laura! We are so sorry you had a negative Rocksbox experience. Please reach out via DM and we can take a deeper look into this issue 💖
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laura fausey
laura fausey@LauraFausey·
@baachristt @myrocksbox I canceled over a month ago. They responded, but took the money anyway out of my daughter's account. And guess what, they did it again a few days ago. Why is it so difficult for them to cancel? this is FRAUD
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