Trinity River Corridor

Hay pronóstico de mal tiempo para partes del norte de Texas. Nunca conduzca en zonas inundadas. Dé la vuelta, no se ahogue. Visite dallascitynews.net/residents-are-… para más información.

Inclement weather is in the forecast for parts of North Texas. Never drive through flooded areas. Turn Around, Don’t Drown. Visit dallascitynews.net/residents-are-… for more information. @311Dallas

Las oficinas administrativas y de atención al cliente de DWU están cerradas el lunes, 25 de mayo por el Día de Conmemoración a los Caídos. Para emergencias del servicio de agua, llame al 3-1-1. Las solicitudes que no sean de emergencia se pueden hacer en dallas.gov

Dallas Water Utilities administrative and customer service offices are closed Monday, May 25 for Memorial Day. For emergency water service requests, customers should call 3-1-1. Non-emergency requests can be submitted at dallas.gov @311dallas

Stay weather aware. Avoid driving in high water and on flooded roads. Turn Around, Don't Drown. Manténgase al tanto de las condiciones meteorológicas. Evite conducir en las aguas altas y por calles inundadas. Dé la vuelta, no se ahogue. Visit/visite: dallascitynews.net/residents-are-

El Día Mundial de la Tortuga se celebra cada año el 23 de mayo con el fin de crear conciencia sobre la importancia de proteger a nuestros vecinos de caparazón dura y de preservar sus hábitats naturales. Para obtener más información, visite worldturtleday.org.

World Turtle Day is observed annually on May 23 to raise awareness about the importance of protecting our hard-shelled neighbors and preserving their natural habitats. To learn more, visit worldturtleday.org. @311dallas

Ya que la Semana de Concienciación sobre las Inundaciones de Texas llega a su fin, recuerde la importancia de estar preparado antes y durante las inundaciones. Durante el mal tiempo extremo, manténgase alejado de las aguas altas y calles inundadas. Visite ready.gov/floods

As Texas Flood Awareness Week wraps up, remember the importance of being prepared before and during flood events. During severe weather, stay clear of high water and flooded streets. Visit ready.gov/floods for flood safety information. @TexasCFM @FEMARegion6 @311dallas

¡Registre su perfil en la versión actualizada de DallasGo para administrar su cuenta de agua en línea! Para empezar, utilice la herramienta “Encuentra tu nuevo número de cuenta” en dallas.gov/DallasGo y luego vea un vídeo sobre cómo registrarse en bit.ly/DGtutorialSPN

Register your profile on the upgraded Dallas to manage your water account online! To get started, use the “Find Your New Account Number” tool on dallas.gov/DallasGo and then watch a step-by-step video on how to register at bit.ly/DGtutorialENG. @311dallas

@LisaLMiller @caraathome A 3.15% convenience fee paid directly to the payment processor will be added to payments made with a credit card or debit card. You can set up FREE AutoPay using the eCheck option (with your bank’s routing and account numbers).

@mytrinityriver I've called Dallas Water three times this morning and the call ends if I want to speak to someone. There's a "convenience fee" for ACH draws, and no auto-pay option that I could find. Great upgrade, City of Dallas. @caraathome

An upgraded DallasGo is here! DWU customers: it’s time to re-register your profile and take advantage of all the new features DallasGo, the online payment platform, has to offer. Visit dallas.gov/DallasGo for the latest updates and a tutorial on how to re-register.

@LisaLMiller @caraathome 2)The driver's license/identification card number or business tax ID number we have on file for your account, if any, OR 3)The Social Security number we have on file for your account, if any.

@LisaLMiller @caraathome To register, you will need each of the following: -A valid email address -Your old or new account number, AND

@LisaLMiller @caraathome -One of the following three pieces of information to confirm you are associated with the account: 1)The Activation Code included with your new account number on your welcome letter or bill mailed after May 18, 2026, OR

Durante el tiempo severo, manténgase alejado de las aguas altas y calles inundadas. La Semana de Concienciación sobre Inundaciones en Texas es del 18 al 22 de mayo y se enfoca en la importancia de estar preparado antes y durante las inundaciones. Visite ready.gov/floods.

During severe weather, stay clear of high water and flooded streets. Texas Flood Awareness Week is being observed May 18–22, emphasizing the importance of preparedness before and during flood events. Visit ready.gov/floods for flood safety info. @TexasCFM @FEMARegion6

¡Ya está aquí la versión mejorada de DallasGo! Clientes de DWU: es hora de volver a registrar su perfil y disfrutar de todas las nuevas funciones que ofrece DallasGo, la plataforma de pago en línea. Visite dallas.gov/DallasGo para las últimas novedades y ver un tutorial