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@nanusleep

Bedding products made and tailored specifically to you, for your perfect sleep

United Kingdom Katılım Mart 2019
491 Takip Edilen4.6K Takipçiler
nanu
nanu@nanusleep·
@SueHylands Hi Sue, I'm so sorry. We've been experiencing high demand and are hoping to have your item back in stock very soon. I'm really sorry this happened. If you do need anything else at all please drop us an email at support@nanusleep.co.uk and we will be happy to help. Thanks, nanu
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sue hylands
sue hylands@SueHylands·
@nanusleep ordered a duvet on 19th January item was in stock Express delivery, today's the 25th January no duvet? Phoned CS to he told OOS Till end of next week ???? Not good enough @nanusleep
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nanu
nanu@nanusleep·
@cxsczm Hi, For a side sleeper we would advise a firm pillow, however for a light weight sleeper a medium to firm would be more ideal. You can use our pillow builder to create your perfect pillow, based on your preferences nanusleep.co.uk/the-perfect-pi… Thanks, nanu
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nanu
nanu@nanusleep·
@cxsczm Hey, drop us an email at support@nanusleep.co.uk if you need any help :)
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nanu
nanu@nanusleep·
@boydy_g So sorry to hear this Graeme, if you can drop us an email on support@nanusleep.co.uk we will get this sorted for you straight away. Thanks, nanu
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Graeme
Graeme@boydy_g·
@nanusleep customer service is not about taking ownership but passing the buck. Personalised pillows... but nothing on them to tell you who they are personalised to. Contact cs, told to email pics to support. TAKE OWNERSHIP if you take the call!
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nanu
nanu@nanusleep·
@MrsAliGi Hi Alison, I'm so sorry to hear this, I'm afraid we haven't received an email from you. Could you email us at suport@nanusleep.co.uk or drop us a DM and we will get this sorted for you no problem. Thanks, nanu
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Alison Gillingham
Alison Gillingham@MrsAliGi·
@nanusleep I ordered a pillow on the 10th on Nov and my order never arrived. Tried emailing and ringing no response. Terrible customer service.
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nanu
nanu@nanusleep·
@AshleyJLowerson Hi Ashley, I'm so sorry we didn't see your tweet, can you drop us an email at support@nanusleep.co.uk and we can help with any questions you have! Thanks, nanu
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Ashley Jane Lowerson
Ashley Jane Lowerson@AshleyJLowerson·
@nanusleep Hello, I’ve tried calling numerous times, left messages, sent emails and had no response. Can you please let me know how I can process a return. Thanks.
Sunderland, England 🇬🇧 English
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nanu
nanu@nanusleep·
@kari_j_sargent Hello Kari, i'm so sorry to hear this. Please drop us an email at support@nanusleep.co.uk and we will get this sorted for you. Thanks, nanu
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Kari Sargent
Kari Sargent@kari_j_sargent·
@nanusleep just received my two 'bespoke' pillows. Being "personalised" to all of our "exact specifications" is redundant when they arrive with absolutely ZERO labelling. Please advise how I can sort this? I don't want to believe that your whole marketing premise is a sham!
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nanu
nanu@nanusleep·
Don't forget we still have #50%off for all NHS Staff on our website. Just use code NHS50 at checkout and enjoy the personalised night sleep that you deserve and need. Sleep well 🧡 instagram.com/p/CAKokK2n_pa/…
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nanu
nanu@nanusleep·
@Miss_Smith98 Hi Emma, I'm so sorry to hear this, please can you drop us an email at support@nanusleep.co.uk with all your details and we will get this looked at for you. Thanks, nanu
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nanu
nanu@nanusleep·
@BDoyle1973 😁 Evening walks are back on the menu! 🌿
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nanu
nanu@nanusleep·
#Competition time! ⏰ Are you for, or against #napping?! Give us a #Follow, Like & Retweet this post & let us know your answer to the question above, for your chance to #win a perfect nanu pillow! #Giveaway #Contest #Winning Full T&C's - #accordion-collapse-8" target="_blank" rel="nofollow noopener">nanusleep.co.uk/terms-conditio…
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nanu@nanusleep·
This #weekend we spring forward into British Summer time! 🌷 Though, in these trying times, we at #nanu have been looking into how you can maintain a healthy mind, body & #soul in our latest #blog Click here to read all about it! - bit.ly/39hQtw1 #PillowTalk #Healthy
nanu tweet media
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