Neiman Marcus

@Asma_Farooq , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus I call again & ur support team hung up. emailed/called CS refused to help. How can you refuse to give me my money? What scam are u running? #corporategreed

@neimanmarcus I bought 2200 shoes. I was supposed to get a gift card didnt get it. Called/messaged every mth for 4 mths eventually someone gave me ur card dept no. They issued a card after 4 mths for 3 days doesnt mention in email. The card expired I call again never get an email

@Asma_Farooq Hello! I do apologize for the inconvenience caused, and we would like to take a closer look. Please send us a private message with your order number so we can review this for you. Thank you. - Daisy

@xoxotova , hello. Thank you for reaching out. I apologize for the inconvenience you experienced while checking bracelet availability and not being able to reach in-store staff. Please provide the style code so we can assist you further. - Rose.

please fix your customer service to IN STORE personnel. When looking for a bracelet in stock I keep getting a call center with no ability to check stock or connect me to store which isn’t answering. I’ll take my purchase elsewhere. @neimanmarcus

@xoxotova , hello. Thank you for reaching out. I apologize for the inconvenience you experienced while checking bracelet availability and not being able to reach in-store staff. Please provide the style code so we can assist you further. - Rose.

@neimanmarcus please fix your customer service to IN STORE personnel. When looking for a bracelet in stock I keep getting a call center with no ability to check stock or connect me to store which isn’t answering. I’ll take my purchase elsewhere.

@cherixo_ Hello! Please send us a direct message with your concern so we can review this for you. Thank you.

@neimanmarcus I need to speak with a representative from America!

@feenixrising18 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.

@neimanmarcus why are you practicing what can only be deemed as racism when it comes to your return policy? I need answers, please...#neimanmarcus

@cloak_rope Hello. we apologize, we do not have any information regarding this item. Thank you for contacting us.

@neimanmarcus Hello, I have a question. I got this cape in a vintage clothing store. It says "Neiman marcus", so I think it's your old product. Please let me know if you have any information about the materials used in this cape. In order to wash and repair, I need information.

@kgarrity75 Hello. We apologize for the disappointment you experienced while visiting our store. Please send us a direct message with more details so we may investigate further. Thank you for bringing this to our attention.

Hey @neimanmarcus just bc I’m someone who buys what she likes regardless of brand or price, doesn’t mean you should have dissed me just bc I walked in wearing old navy. I probably would have bought that cute pair of louboutins if I hadn’t overheard you talking crap about me

@PMW31 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.

@neimanmarcus Purchased this and it was supposed to have a A store credit in my email 4 weeks after Purchase! As You can see it’s Been well past 4 weeks and still nothing! Will buy elsewhere!

Make it a night to remember in this head-turning look by #RonnyKobo, featuring an electrifying blue hue & light-reflecting sequins. It’s the dress you won’t mind seeing pop up in your memories feed for years to come. #LiveYourLuxury #NeimanMarcus

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus Why do you offer something when you don’t have it? You have wasted so much of my valuable time.

@neimanmarcus Why does this company insist on treating customers like garbage? This is false advertising otherwise known as fraud. I’m not letting you get away with it so easily. I gave NM the opportunity to correct the problem but your personnel online is ineffectual.

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus And they were all cancelled by NM

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus I have two other order numbers

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus This is FRAUD

@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.

@neimanmarcus WN00009811062 This purchase was made yesterday. What’s happening with this store is outrageous

@CSgraphite ,we are so sorry to hear about your experience. Please send us a DM with your order number, email address, full name, and the best method of contact so we can look into this for you immediately. - Rose.

@neimanmarcus How can you treat your customers like this?

@hopeful823 Hello! Please send us a private message with your order number so we can review this for you. Thank you.

Neiman Marcus Scottsdale give and taketh away! $1500 gift card supposedly earned "given" (their mistake, the wrong HOPE) then voided on the sly! Sneaky and mean "customer service" - no class, indeed. NOT THE ICONIC STORE IT USED TO BE? @neimanmarcus

@imblaice Hello! Please send us a private message with your order number so we can review this for you. Thank you.

@neimanmarcus please tell me how you sent two different shoes ??

@Mfoxman69 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.

@realwyliebinns , hello! We are so sorry to hear about your experience. Please send us a DM with your order number, email address, full name, and the best method of contact so we can look into this for you immediately. - Rose.

@neimanmarcus this is crazy I just wanted some sunglasses.