Neiman Marcus

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Neiman Marcus

Neiman Marcus

@neimanmarcus

Life inside (and sometimes outside) an iconic American store. For full-service customer care, please call +1 (888)-888-4757

Dallas, Texas Katılım Ekim 2010
1.5K Takip Edilen324.4K Takipçiler
Neiman Marcus
Neiman Marcus@neimanmarcus·
@Asma_Farooq , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.
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AF@Asma_Farooq·
@neimanmarcus I call again & ur support team hung up. emailed/called CS refused to help. How can you refuse to give me my money? What scam are u running? #corporategreed
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AF@Asma_Farooq·
@neimanmarcus I bought 2200 shoes. I was supposed to get a gift card didnt get it. Called/messaged every mth for 4 mths eventually someone gave me ur card dept no. They issued a card after 4 mths for 3 days doesnt mention in email. The card expired I call again never get an email
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@Asma_Farooq Hello! I do apologize for the inconvenience caused, and we would like to take a closer look. Please send us a private message with your order number so we can review this for you. Thank you. - Daisy
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@xoxotova , hello. Thank you for reaching out. I apologize for the inconvenience you experienced while checking bracelet availability and not being able to reach in-store staff. Please provide the style code so we can assist you further. - Rose.
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xoxotova
xoxotova@xoxotova·
please fix your customer service to IN STORE personnel. When looking for a bracelet in stock I keep getting a call center with no ability to check stock or connect me to store which isn’t answering. I’ll take my purchase elsewhere. @neimanmarcus
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@xoxotova , hello. Thank you for reaching out. I apologize for the inconvenience you experienced while checking bracelet availability and not being able to reach in-store staff. Please provide the style code so we can assist you further. - Rose.
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xoxotova
xoxotova@xoxotova·
@neimanmarcus please fix your customer service to IN STORE personnel. When looking for a bracelet in stock I keep getting a call center with no ability to check stock or connect me to store which isn’t answering. I’ll take my purchase elsewhere.
GIF
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@cherixo_ Hello! Please send us a direct message with your concern so we can review this for you. Thank you.
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@feenixrising18 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.
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Dresky Sedero
Dresky Sedero@feenixrising18·
@neimanmarcus why are you practicing what can only be deemed as racism when it comes to your return policy? I need answers, please...#neimanmarcus
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@cloak_rope Hello. we apologize, we do not have any information regarding this item. Thank you for contacting us.
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マサ
マサ@cloak_rope·
@neimanmarcus Hello, I have a question. I got this cape in a vintage clothing store. It says "Neiman marcus", so I think it's your old product. Please let me know if you have any information about the materials used in this cape. In order to wash and repair, I need information.
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@kgarrity75 Hello. We apologize for the disappointment you experienced while visiting our store. Please send us a direct message with more details so we may investigate further. Thank you for bringing this to our attention.
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Kelly G
Kelly G@kgarrity75·
Hey @neimanmarcus just bc I’m someone who buys what she likes regardless of brand or price, doesn’t mean you should have dissed me just bc I walked in wearing old navy. I probably would have bought that cute pair of louboutins if I hadn’t overheard you talking crap about me
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@PMW31 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.
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Pete
Pete@PMW31·
@neimanmarcus Purchased this and it was supposed to have a A store credit in my email 4 weeks after Purchase! As You can see it’s Been well past 4 weeks and still nothing! Will buy elsewhere!
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Neiman Marcus
Neiman Marcus@neimanmarcus·
Make it a night to remember in this head-turning look by #RonnyKobo, featuring an electrifying blue hue & light-reflecting sequins. It’s the dress you won’t mind seeing pop up in your memories feed for years to come. #LiveYourLuxury #NeimanMarcus
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.
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CS
CS@CSgraphite·
@neimanmarcus Why do you offer something when you don’t have it? You have wasted so much of my valuable time.
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CS
CS@CSgraphite·
@neimanmarcus Why does this company insist on treating customers like garbage? This is false advertising otherwise known as fraud. I’m not letting you get away with it so easily. I gave NM the opportunity to correct the problem but your personnel online is ineffectual.
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.
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CS
CS@CSgraphite·
@neimanmarcus And they were all cancelled by NM
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.
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CS
CS@CSgraphite·
@neimanmarcus I have two other order numbers
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@CSgraphite , hello. We have you covered, and I see that you are currently being assisted in your DM/PM. I kindly request that you check your DM/PM. - Rose.
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CS
CS@CSgraphite·
@neimanmarcus WN00009811062 This purchase was made yesterday. What’s happening with this store is outrageous
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@CSgraphite ,we are so sorry to hear about your experience. Please send us a DM with your order number, email address, full name, and the best method of contact so we can look into this for you immediately. - Rose.
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CS
CS@CSgraphite·
@neimanmarcus How can you treat your customers like this?
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@hopeful823 Hello! Please send us a private message with your order number so we can review this for you. Thank you.
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Hopeful 🇺🇸
Hopeful 🇺🇸@hopeful823·
Neiman Marcus Scottsdale give and taketh away! $1500 gift card supposedly earned "given" (their mistake, the wrong HOPE) then voided on the sly! Sneaky and mean "customer service" - no class, indeed. NOT THE ICONIC STORE IT USED TO BE? @neimanmarcus
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@imblaice Hello! Please send us a private message with your order number so we can review this for you. Thank you.
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BK🫧
BK🫧@imblaice·
@neimanmarcus please tell me how you sent two different shoes ??
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@Mfoxman69 Hello! Please send us a direct message with your order number so we can review this for you. Thank you.
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Neiman Marcus
Neiman Marcus@neimanmarcus·
@realwyliebinns , hello! We are so sorry to hear about your experience. Please send us a DM with your order number, email address, full name, and the best method of contact so we can look into this for you immediately. - Rose.
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