Nashville Electric Service

⚠️ SCAM ALERT: Don't Fall for Scammers! We’ve received reports of scammers calling homeowners and threatening immediate power disconnection. NES will never demand immediate payment over the phone. If you receive a suspicious call: HANG UP: Do not provide any personal or financial information. VERIFY: Check your account status at nespower.com. CALL US: Contact NES Customer Relations directly at 615-736-6900. Stay vigilant and share this to protect your neighbors!

@1MinaGamal Hi Mina! Are you still without power? Crews addressed equipment issues in the area and have since restored power to the area.

@NESpower Any reason why Antioch is without power? What caused it?

@SThesis Hi there! Are you still experiencing power flickering? If so, please send us a DM with your account number and address so we can look into this for you.

So once again @NESpower - we have power flickers in our house on a weeknight w/no storms, no cause - but you know it has to hurt our appliances. We’ve spent a lot for backup power supplies just to protect from these flickers. You could at least tell us why it happens. Thank you.

@quietleader0628 Hi Aaron! Thank you for reaching out. Crews were addressing an equipment issue in the area and have since restored power. We appreciate your patience and understanding! Please let us know if you are still without power.

@nespower We a little toasty out here. Lets get the power back on. It's not even storming outside smh.

Our NES Rodeo Team is getting ready for the TVPPA Lineman Rodeo at McFarland Park in Florence, Alabama, June 4–6! We’re proud to cheer on our team as they showcase their skills and teamwork. #LinemanRodeo

The NES team is diligently monitoring an incoming storm system with damaging winds that may lead to safety hazards and power outages. While we prepare to address potential outages, we want our customers to be ready and safe. We encourage you to stay informed and follow the safety tips below. Resources for severe weather: ▪️Create an emergency preparedness plan with family members in case of disastrous conditions. Check out nespower.com for Spring Storm Guidance. ▪️If there is a power outage, customers should text "OUT" to 637797 (mobile phone must be tied to the account), report it on the NES mobile app, call 615-234-0000, log in to NESPower.com , or report it on the NES outage map at nespower.com/outages. ▪️For your safety, if you see a downed power line, stay at least 30 feet away and call 9-1-1 immediately. If you are using a portable generator, keep it outdoors and away from windows. ▪️Check on and inform your neighbors.

WE'RE HIRING! SERVICE ADVISOR III Deadline for applications is June 15, 2026. Applications must be submitted online at nespower.com. Nashville Electric Service is seeking customer service professionals for our fast paced utility call center. The primary purpose of this position is to oversee the work of employees, and handle more complex and escalated customer service transactions. Subject to 24-hour call and shift work. Position requires: Bachelor’s degree from an accredited institution. Four years of experience in customer service work, involving direct customer contact and call center experience, is required. Flexibility for work scheduling. Strong customer relations and computer skills Must be able to pass physical abilities test. Minimum rate of pay is $40.77 per hour along with a competitive benefit package. Deadline for applications is June 15, 2026. Applications must be submitted online at nespower.com. EOE/AA

@David_B_Wells Hi David, could you please send us a DM with your address and phone number so we can look into this for you?

@NESpower are you seriously leaving this in my front yard?

@pez1963 Hi there. Are you still experiencing an outage?

Hey @NESpower 😱 WTAF !!!! My power is out for 2nd time in 2 days …. On Selena Drive ….

@sledridge Can you please describe the issue you experienced?

@NESpower Outage site doesn't work.

The NES team is diligently monitoring upcoming weather forecasts and is anticipating 1”-3” of rain and a chance of damaging winds over the next several days that may lead to safety hazards and power outages. While we are preparing our staff to address potential outages, we want our customers to be ready and safe. We encourage you to stay informed and follow the safety tips below. Resources for severe weather: ▪️Create an emergency preparedness plan with family members in case of disastrous conditions. Check out nespower.com for Spring Storm Guidance. ▪️If there is a power outage, customers should text "OUT" to 637797 (mobile phone must be tied to the account), report it on the NES mobile app, call 615-234-0000, log in to NESPower.com , or report it on the NES outage map at nespower.com/outages. ▪️For your safety, if you see a downed power line, stay at least 30 feet away and call 9-1-1 immediately. If you are using a portable generator, keep it outdoors and away from windows. ◾️Check on and inform your neighbors.

@NathanMckibbin2 Thank you for reaching out, Nathan. Could you please send us a DM with your address and phone number so we can look into this?

This “line” has been hanging in our yard for over 5 months. We have submitted multiple hub requests for someone to come take care of it. But they just wrapped it up and put caution tape on it…@NESpower @WSMV

@mdovesr Can you please send us a DM with your address so we can look into this?

@NESpower No power in 37075 with no storms or rain. Update please.

@KoDee323 Thank you for reaching out. Can you please send us a DM with your address so we can investigate further?

@NESpower Hendersonville, lights going out. Coming back on. Going back out. Power has been so inconsistent since the ice storm.

@TheresaKereakes Thank you for reaching out. Can you please send us a DM with your address so we can look into this?

@NESpower we are having power go off & on in Hendersonville- Main St at Rockland 3 times in the last 5 minutes Out now. Texted the number but looking for updates

Johnson Learning Center has been selected for a $210,000 School Uplift grant to fund major energy upgrades including new windows and LED lighting. We are excited to partner with TVA to reduce energy waste in our community. Six other MNPS schools each received a $10,000 School Uplift grant: Cumberland Elementary, Hillsboro High, J.E. Moss Elementary, Oliver Middle, Overton High and Smith Springs Elementary. These investments help our schools improve the learning environment and keep the focus on providing a quality education.

@bernotas_steph Hi, Steph. Thank you for reaching out. Can you please share your address with us so we can look further into this for you?

@NESpower diabolical of you to turn off our power this morning with no notice. I work from home and was late to an important meeting rushing to a coffee shop. Called and you have "no planned work" for my address. You have 2 hrs until food in my fridge goes bad. Get it together.

WE'RE HIRING! SYSTEM OPERATOR I Deadline for applications is May 29, 2026. Applications must be submitted online at nespower.com. Nashville Electric Service is currently seeking applicants for the position of System Operator I. Duties include assisting and learning to monitor and control the flow of power through the NES electric system. Assist and learn how to operate substation and line equipment under normal and adverse weather conditions to maintain system integrity and protect people working on equipment or lines. Position requires: Associate’s degree in electrical or electronic engineering technology from an accredited institution is required. No experience is required. Subject to 24-hour call and shift work. Must have a valid Class D driver’s license from state of residence in accordance with state law. Must be able to pass physical abilities test. Minimum rate of pay is $35.03 per hour along with a competitive benefit package. Deadline for applications is May 29, 2026. Applications must be submitted online at nespower.com. EOE/AA

@wary72 Thank you for reaching out. Could you please send us a DM with your address so we can look into this for you?

@NESpower power went out is there an outage?

WE'RE HIRING! CUSTOMER RELATIONS SUPERVISOR Deadline for applications is May 26, 2026. Applications must be submitted online at nespower.com. Nashville Electric Service is seeking Customer Relations Supervisors for our fast-paced utility call center. The primary purpose of this position is to plan, schedule, and supervisor the activities of the Customer Relations Section. Position requires: Bachelor’s degree from an accredited institution. Four years of experience in customer service work, involving direct customer contact and call center experience. One year of experience overseeing the work of others. Flexibility for work scheduling. Strong customer relations and computer skills. Minimum rate of pay is $104,416.00 annually along with a competitive benefit package. Deadline for applications is May 26, 2026. Applications must be submitted online at nespower.com. EOE/AA

@8UttH0IE Thank you for reaching out. If you could please send us a DM with the specific location of the downed lines, or any other relevant details, we will relay to the crews.

@NESpower Power is out on Pond Creek road. Again. Get crews out here and fix it. Lines are across the roadway. JFC you guys are the worst.

Earlier this morning, roughly 500 customers in the Gallatin area lost power after a garbage truck struck and broke a power pole. NES lineworkers quickly restored electricity to those affected. As crews continue to make structural repairs, temporary power outages may be necessary to ensure safe work conditions and to restore service to nearby areas.