Netspend

@KeithDi0s We're sorry to hear the transition hasn't gone smoothly. We'd love to assist. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, Please mention X. Thank you! - Erin

My PayPal transferred my 8 year account to @Netspend and it’s been the worst 2 weeks of my life. They know nothing and mess up everything! @PayPal

@MFrostwalker It should only take 7-10 business days to arrive. Let's verify we have the right address on file for you. Drop us an email at socialsupport@netsepnd.com and provide your full name, the best number to reach you and mention that you reached out on X. Thanks! - Erin

@Netspend I'm tired of your people lying to me. i've waited three weeks for a card from you that HASN'T SHOWN UP and you people are trying to tell me it is in my hands when it isn't? EXCUSE YOU?

@ElderLane51130 We can remove you from our marketing. Please email socialsupport@netspend.com and provide your full name, email address, phone number, and a detailed description of the issue. Please also mention that you reached out to us on X. Thanks.

@Netspend Stop sending the cards in the mail to exploit people.

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@Usingx1 We'd be happy to investigate your issue. Please email socialsupport@netspend.com and provide your full name, email address, phone number, and a detailed description of the issue. Please also mention that you reached out to us on X. Thank you!

@DanVicious13 @Netspend Did you ever find a solution for this? I’m having the same issue

@Netspend Am I supposed to keep using the PayPal prepaid website? Im unable to login into the netspend app.

@ElderLane51130 Netspend is legally required under the USA PATRIOT Act to verify the identity of every cardholder to prevent money laundering and terrorism financing. So, we are not illegal and have done nothing wrong. We'd be happy to help. Please email socialsupport@netspend.com. Thanks. -Erin

@Netspend Crock of liars , you send the card, born in us. And she puts 500 on card now you won't let her use it because you illegal jerks want her id. Your company is cursed!! Holy 🔥🔥🔥🔥🔥🔥 thieves and liars

@DanVicious13 We'd be happy to investigate your issue. Please email socialsupport@netspend.com and provide your full name, email address, phone number, and a detailed description of the issue. Please also mention that you reached out to us on X. Thank you!

@4RealShittalker We'd be happy to investigate your issue. Please email socialsupport@netspend.com and provide your full name, email address, phone number, and a detailed description of the issue. Please also mention that you reached out to us on X. Thank you!

@Netspend You guys literally just sent me a new card that transferred from my Paypal Prepaid account and I activated as instructed and used it several days. Now, not only did my funds not transfer over but card is dead too. Your system don’t even recognize now.

@RICHIEKIPP We do apologize for the wait time. Days when benefits payments are paid out are always busy. Thanks for your patience and understanding. - Erin

@netspend Why It Take Damn Near Hour For A Representative To Get On The Phone

@riogma All fees are disclosed prominently in the terms and conditions that you must agree to when you sign up for an account. Thank you.

I just discovered the predatory actions of @Netspend debit cards. I was charged $5.95 per month for "Inactivity Fee" on the account. They depleted the card. I read a story where a mom got her son a $50.00 pre-paid card, and when he went to use it, only had a few bucks remaining.

@Charloteebaby We'd be happy to investigate your issue. Please email socialsupport@netspend.com and provide your full name, email address, phone number, and a detailed description of the issue. Please also mention that you reached out to us on X. Thank you!

@Netspend @Netspend I’m having issue with my account it says block and I’ve been contacting you all but no response

@vhgnyc Hello, apologies for the hold times, on days when everyone is expecting their social security deposits we experience high call volume. Please drop us a DM and we'll see if we can assist you. Thanks! - Erin

@Netspend I've been using your card for over a decade. Yesterday why your average hold time over 90 minutes yesterday? And I selected the option for a call back and never received a call back? Today I've been on hold for 20 minutes, hold time said one minute.

@richplugkesh We do not play with peoples money. We cannot deposit what we do not have. We did not receive the vast majority of benefits payments until 4:35pm Central on 3/31. We deposit all monies as soon as we receive them. Thank you. - Erin

@Netspend the worst card you can ever get whyyyyyyy do yall play with people money like this

@HardatWrk94 When you receive that message it means that you need to contact customer support. Please call us at 1-866-387-7363 as soon as you can. Thanks - Erin

@Netspend @queenofcokezero I've been having the hardest time accessing my account. Can't make online purchases or send money to friends. Can't even recover a password. Only message I get is "There is an issue with your account."

@Netspend My account got restricted for creating it and now I need to call you and I am pretty annoyed and avoiding it.

@queenofcokezero We'd be happy to help with your issue. Please email socialsupport@netspend.com and provide your full name, email address, phone number, and a detailed description of the issue. Please also mention that you reached out to us on X. Thank you!

@Netspend Secondly I have opened netspend accounts before and never was asked for a social security card. That's why I chose you I thought it was a good choice... And it wasn't.

@queenofcokezero We are required to verify the identity of every account holder by federal law. If we're asking for identification it's because we're following standard procedures like any other financial institution. Thanks. - Erin

@Chris_johns78 @Netspend I will do that. It can't be more suspicious than being asked to send a copy of my social security card to use my prepaid debit card....

@Malthum05 We are aware of the issue and teams are engaged to resolve as quickly as possible.

@Netspend Is net spend down ?

@WandasDaughter_ We are aware of the issue and have teams engaged to resolve. Thank you. - Erin

@moneymadewestt @Netspend And Netspend isn’t known for technical issues, I was freaking out

@Netspend hey what is going on??????? I can’t login to NONE OF MY ACCOUNTS?!?! HELLO?????

@WandasDaughter_ We are aware of the issue and have teams engaged to resolve. Thank you. - Erin

@jason_deak We are aware of the issue and have teams engaged to resolve. Thank you. - Erin

@Netspend having issues?

@SDIYBT88 @powell26808 We are aware of the issue and have teams engaged to resolve. Thank you. - Erin

@Netspend @powell26808 The app and website arent working. Whats going on netspend?