Nextdoor

Have a question or need help? We've got a dedicated account for that. Head to @nextdoor_team for support — our team is there to help.

Big news: Tony Castellanos has been promoted to Executive Vice President, People at Nextdoor. Tony honed his craft at Google and Square before joining Nextdoor, and he's spent his career building people functions that operate as true strategic partners to the business. At Nextdoor, he's done exactly that, with AI at the center. Congratulations, Tony! blog.nextdoor.com/tony-castellan…

To kick off Season 14 of @The_RoomPodcast, its hosts went straight to the source. Our co-founder and CEO @niravtolia joined to talk about building Nextdoor, earning trust at scale, and why the best technology makes people better neighbors. Listen here: open.spotify.com/episode/4QnHpx…

New research from Nextdoor: 1 in 4 neighbors plan to sell their home in the next two years, even as most describe today's market as uncertain. The top reasons? Relocating, needing more space, and getting closer to family. And home selling conversations on the platform peak right now, in spring. Full findings here: blog.nextdoor.com/new-research-h…

@Shawn4Boston We're sorry for the frustrating experience, Shawn. We've gone ahead and connected you with a member of our support team to help further. We'll be in touch via email as soon as possible!

After @Nextdoor temporarily suspended me for pushing back against rude, disrespectful, and sometimes racist users attacking my pro-ICE posts, the same people are back in the comments. Now they’re playing word games to call me a “coon,” while pretending to be outraged about racism. Funny how the loudest ones accusing everyone else of racism are the same people doing it themselves usually hiding behind fake photos and anonymous profiles.

@EddieRoberts75 @IamMooch We're sorry for the frustrating experience, Eddie. We'll be glad to check this for you. We've gone ahead and connected you with a member of our support team to help further. We'll be in touch via email as soon as possible!

@Nextdoor @IamMooch I’m curious as to why you’re always policing our language? Sometimes harsh words are necessary. Sometimes there’s bad people & others need warned. But no, you’re more worried about stifling my speech to appease some sensitive chode??

Big news: Anthony Di Muccio (@IamMooch) — better known as Mooch — is joining Nextdoor as VP of North America Sales. 🏡 A 20+ year digital advertising veteran, Mooch will help brands unlock what makes Nextdoor different: 105M verified neighbors, privacy-safe first-party data, and AI tools built to drive results. Welcome to the neighborhood! blog.nextdoor.com/nextdoor-welco…

@RitaBFrank @IamMooch We're sorry to hear you're having issues with your account, Rita. We'll be glad to check this for you. Please DM us with your Nextdoor email address, and we'll connect you to our support team for further assistance. Thanks!

@Nextdoor @IamMooch The worst APP in the world. Discrimination on your platform is rife. I just got banned indefinitely saying my name was wrong (its not). The real reason is because I'm not a left wing liberal. I'll sue your ass for discrimination. Woke app who lets stalkers know where you live.

@dogdadCA We're sorry to hear you're having issues with your account, neighbor. We'll be glad to check this for you. Please DM us with your Nextdoor email address, and we'll connect you to our support team for further assistance. Thanks!

@Nextdoor why do the Democrat groups go unchecked when they routinely post violations to the site… but y’all suspended me for 3 weeks simply for sharing local Republican events? Every week it’s a new inappropriate cover photo.

@srivastavaankit Hi Ankit, thanks for reaching out! We see you've sent us a DM as well, and we're following up there right now. We look forward to speaking with you soon.

@Nextdoor Why were the email notifications turned on again ? I didn’t do it on my end. Do you want me to file a complaint?

@Nextdoor y’all don’t understand what is meant by “Unsubscribe” ? I got all notifications unsubscribed but yet you send me this ? Can I ask why?

85% of neighbors faced a local emergency last year — and turned to each other first. Two-thirds used Nextdoor to coordinate help and get real-time updates. Learn more insights from our emergency preparedness report: blog.nextdoor.com/when-things-go…

Great neighborhoods are built by people who show up. So are great teams. This International Women's Month, meet some of the women at Nextdoor—and the advice they live by. 🏠

@Rueb559 Thanks for keeping in touch with us, Rueben. We've located your open case, and have assigned it to a member of our support team for further help. Keep an eye out for an email from us soon - thank you!

@Nextdoor Let's get my post back up... nothing is wrong with it.

@Nextdoor my post got reported for being harmful?? Come on....ain't nothing wrong with this #NextDoorApp @bestofnextdoor

@DotTomedy We're sorry for the trouble, neighbor. We'll be glad to check this for you. Please DM us with your Nextdoor email address, and we'll connect you to our support team for further assistance. Thanks!

@Nextdoor Why is it that if I search for a word to find a post I saw but can’t find anymore, it just shows all posts, regardless? None of these contain the search word.

@ChuckOtis Thanks for keeping in touch with us, Chuck! We’ve shared this with the team. Hearing from members like you helps us create a better experience on Nextdoor. We appreciate the feedback.

@Nextdoor Sorry I never replied but how about just changing the design so it just says exactly what the checkbox is doing. This is some Dark Design that's hostile to the user

@Nextdoor which of these means I'm unsubscribed? This is not intuitive

@Montanuhhhh We're sorry to hear you're having issues with your account, Nancy. We'll be glad to check this for you. Please DM us with your Nextdoor email address, and we'll connect you to our support team for further assistance. Thanks!

Every once in a while I’m reminded I’m banned from @Nextdoor because I told a racist in my neighborhood to stop being racist. 🆒

@PostalSage Hi Postal, apologies for the frustrating experience. We’d like to look into this situation further. Please provide us with more details by submitting a support request, and our team will respond to you soon to help out: nxdr.co/socialcare.

🧵1) @Nextdoor harbors bias against White people. They delete posts defending White people and keep posts criticizing White people.

@rxCoffeeG @NielFlamm @niravtolia Thanks for reaching out, neighbor! We’d love to look a bit further into this issue. Please contact us at nxdr.co/socialcare with the relevant details, and our team will get back to you directly via email.

In 2010 when we started @Nextdoor, we were driven by a simple but concerning realization: while technology had done a great job of making the virtual world more accessible, the resulting shift in behavior had resulted in an erosion of our connection to the physical world. Said more simply, we spend too much time scrolling, and not enough time strolling. Nextdoor was founded to change that; to bring back a sense of community to the neighborhood. We chose a house for our logo because it felt right—community starts with neighborhoods, and neighborhoods start with homes. Since then, we've made consistent progress. Over 100 million neighbors across 11 countries have joined Nextdoor. But to be honest, it’s not good enough. And that is because our product is not good enough. The potential of Nextdoor to help build stronger, safer, and happier local communities is far greater than the reality of our app. But hopefully we can change that. Today we are launching the NEW Nextdoor – bolstered by the most significant improvements we've ever made to our product and complete with our original house logo. Everything is based around keeping neighbors informed, safe, and smart. This excerpt from @FastCompany says it all: "The new Nextdoor is moving away from its message-board past toward a more informative offering of geographically relevant real-time alerts, local news from vetted publishers, and a more accessible pool of neighborhood knowledge undergirded by artificial intelligence. The type of stuff you may have seen on Nextdoor over the past 14 years—notices about lost or found pets, questions about whether or not anyone else’s power is out, that cranky neighbor who posts a bit too often—will largely be replaced by a feed of information that prioritizes relevance and utility." Relevance, utility, – and most importantly – community. Because more than anything, we believe in the power of local community… to bring neighbors together and create stronger, safer, and happier neighborhoods for all involved. Thank you for your support and encouragement and please join us on the journey. The new Nextdoor is just beginning, and we would love your feedback on how we can help you – and neighbors everywhere make the most of their neighborhoods. Welcome to the new Nextdoor. Welcome home.

Friendliness isn't a metric. It's a practice. The 2026 Nextdoor Friendliest Neighborhoods lists sparked 150+ stories across the country — because a top ranking in your neighborhood hits different than a national headline. Read more: blog.nextdoor.com/from-honolulu-…